Clinical Risk Manager Jobs in Owosso, MI (NOW HIRING)

At Peak Performance Physical Therapy, your work matters to your patients, your team, and your future. We’re committed to helping you reach your highest potential through mentorship, collaboration, and a culture built on compassion and excellence.

Our story began with a simple belief: when people feel supported, they thrive. As part of a family of clinics dedicated to professional growth, clinical excellence, and real human connection, we foster an environment where you’re valued, encouraged, and empowered to do meaningful work daily.

Our mission is to help people move freely, feel better, and live fully. Every member of our team contributes to breaking down barriers to care through prevention, education, and long‑term recovery strategies. If you’re passionate about making a real difference, you’ll feel at home here.

JOB SUMMARY: The Clinical Director role is multifaceted and pivotal in ensuring smooth operation and quality care delivery, while driving clinical excellence and fostering a culture of collaboration and continuous improvement across multiple clinics. Key responsibilities include: clinical leadership and management; financial management; patient experience and satisfaction; compliance and risk management; and community engagement and networking.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide strong leadership to the clinical team, fostering a positive and collaborative work environment with regular staff meetings, performance evaluations, and professional development initiatives.
• Develop and implement strategic plans to achieve clinic goals and objectives while continuously monitoring and evaluating the quality of patient care and outcomes, implementing improvements as necessary.
• Oversee day‑to‑day clinic operations, including staffing, scheduling, and resource management while ensuring adherence to clinical protocols, best practices, and regulatory standards.
• Develop and manage clinic budgets, ensuring financial viability and profitability.
• Monitor key performance indicators (KPIs) such as patient volume, revenue, and expenses, taking corrective actions as needed.
• Identify opportunities for revenue growth, such as expanding services or establishing partnerships with healthcare organizations.

• Champion a patient‑centered approach, focusing on delivering high‑quality care and exceptional customer service.
• Address patient concerns and complaints promptly, striving to resolve issues and improve satisfaction levels.
• Implement initiatives to enhance the overall patient experience, from scheduling and intake procedures to treatment outcomes and follow‑up care.

• Ensure compliance with all relevant laws, regulations, and accreditation standards, such as HIPAA and Medicare guidelines.
• Develop and enforce policies and procedures related to patient confidentiality, safety, and infection control.
• Mitigate risks associated with clinical practice, including liability and malpractice concerns, through effective risk management strategies.

• Build and maintain relationships with referring physicians, healthcare providers, and community organizations to promote the clinic’s services.
• Develop marketing strategies to attract new patients and expand the clinic’s reach within the community.
• Participate in networking events, health fairs, and educational seminars to raise awareness about the benefits of physical therapy and the clinic’s expertise.

• Doctorate or Master’s Degree in Physical Therapy from an accredited program.
• Current state licensure as a Physical Therapist.
• Minimum of 3 years of clinical experience in physical therapy, with 3 years of progressive leadership experience in a clinical or healthcare setting.
• Strong clinical expertise and knowledge of evidence‑based practice guidelines.
• Demonstrated leadership abilities, including strategic planning, team building, and performance management.
• Excellent communication, interpersonal, and problem‑solving skills.
• Ability to travel within the region as needed.

• Ability to stand, walk, and move around clinics for extended periods.
• Capable of lifting and moving equipment or assisting patients as necessary.
• Manual dexterity and coordination to perform physical therapy techniques and procedures.
• Visual and auditory acuity to assess patient conditions and communicate effectively.
• Ability to travel to various clinic locations within the designated region.

• This role is primarily office based, requiring regular patient interaction and employee interaction.
• This role requires an active Physical Therapist License as there will be a few days of patient care time.
• Work hours may vary and may include evenings or weekends to accommodate operational needs.
• The working environment may involve exposure to patients with various physical conditions and healthcare settings.