Clinical Research Program Manager Jobs in Puerto Rico

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing - whatever your ambitions.

About the role:

We are seeking a highly experienced, adaptable, and strategically minded professional to join our Clinical Field team in Puerto Rico. As a Field Clinical Representative, you will provide advanced clinical and technical support during implants and follow-ups across hospitals, clinics, and medical offices, while also playing a key leadership role within a developing and junior team.

This position requires a high level of autonomy, critical thinking, and professional maturity. You will be expected not only to execute clinical support activities but also to influence decision-making, optimize clinical strategies, and elevate team performance through mentorship and leadership.

You will travel frequently across Puerto Rico, as there is no fixed territory, and must be available to participate in an on-call rotation, including evenings, nights, and weekends, to ensure 24/7 clinical support.

This role is instrumental in driving market growth, strengthening customer relationships, and ensuring clinical excellence, while operating in a corporate environment that values compliance, innovation, and continuous improvement.

Your responsibilities will include:

Deliver advanced clinical support during cardiac device implants, follow-ups, troubleshooting, and patient programming across healthcare centers.

Act as a key clinical advisor for complex cases, including candidacy assessment, case strategy, and program development.

Travel extensively across Puerto Rico - this role does not have a designated territory.

Participate in a 24/7 on-call rotation, including overnight and weekend coverage.

Respond to rapidly changing clinical demands with agility, sound judgment, and professionalism.

Train physicians, nurses, and technicians on the theory and application of BSC technology and software.

Lead and mentor junior field clinical representatives, providing coaching, onboarding support, and ongoing development.

Support and enhance team capabilities by acting as a field mentor and knowledge resource.

Collaborate with cross-functional teams (sales, marketing, clinical research, technical support) to develop optimal customer solutions.

Actively contributes to regional strategy execution, identifying opportunities to grow market share and improve customer engagement.

Leverage data, digital tools, and emerging technologies (including AI) to enhance clinical decision-making and operational efficiency.

Manage and maintain commercial inventory and required documentation in compliance with corporate standards.

Track, report, and resolve device and patient-related issues using approved corporate procedures.

Build and maintain strong relationships with key stakeholders and decision-makers within hospital systems.

Support professional education initiatives, workshops, and clinical training programs.

Ensure full compliance with corporate policies, quality systems, and regulatory standards, maintaining a strong commitment to patient safety.

Required qualifications:

Bachelor's degree in science, Engineering, Nursing, Business, or a related field.

Minimum of 3-5+ years of relevant experience, ideally within a corporate and/or medical device environment.

Demonstrated professional maturity and autonomy, with the ability to operate independently in high-pressure clinical settings.

Strong critical thinking and problem-solving skills, with the ability to analyze complex clinical situations and make sound decisions.

Proven leadership and mentoring capabilities, with experience supporting or developing junior team members.

Experience working in dynamic, fast-paced environments with frequent changes in priorities and schedules.

Strong emotional intelligence, with the ability to manage sensitive clinical interactions professionally.

Familiarity with AI tools, digital technologies, or data-driven decision-making in healthcare or business environments is highly desirable.

Solid understanding of technical and business concepts, including compliance, policies, and procedures.

Knowledge of cardiovascular care concepts (e.g., electrocardiography, electrophysiology, anatomy, physiology) is preferred.

Excellent communication and interpersonal skills, with the ability to influence and engage diverse stakeholders.

Strong collaboration mindset, with the ability to work cross-functionally and contribute to team success.

High level of ownership, accountability, and ethical judgment.

Willingness to travel extensively and work without a fixed territory.

Availability to participate in a rotating 24/7 on-call schedule.

Fully bilingual in English and Spanish (spoken and written).

Requisition ID: 632899

The anticipated annualized base amount or range for this full time position will be $46,500 to $88,400, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

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Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life by providing a broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more atwww.bostonscientific.comand follow us onLinkedIn. 

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code 2.2-4312 (2000), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status.  Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment.  Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.   As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions.  This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement.  The goal of the drug testing is to increase workplace safety in compliance with the applicable law.