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Clinical Research Patient Caller Jobs (NOW HIRING)

The CRN provides direct patient care effectively and efficiently to research patients under the supervision of the Clinical Trials Manager and Principal Investigator. This position implements ...

The Clinical Research Nurse Coordinator II (Movement Disorders) coordinates clinical research ... Research patient nursing duties (patientcare) for Epilepsy trial patients. * Study/trial and ...

The CRN provides direct patient care effectively and efficiently to research patients under the supervision of the Clinical Trials Manager and Principal Investigator. This position implements ...

The CRN provides direct patient care effectively and efficiently to research patients under the supervision of the Clinical Trials Manager and Principal Investigator. This position implements ...

The CRN provides direct patient care effectively and efficiently to research patients under the supervision of the Clinical Trials Manager and Principal Investigator. This position implements ...

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Clinical Research Patient Caller information

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How much do clinical research patient caller jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for clinical research patient caller in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $24.76 per hour, depending on experience, location, and employer.

What is a clinical research patient caller?

Clinical Research Patient Callers are professionals responsible for contacting patients who are participating in clinical research studies. Their main duties include scheduling appointments, conducting follow-up calls, collecting patient information, and providing study-related information to participants. They play a critical role in ensuring effective communication between research teams and patients, maintaining data accuracy, and supporting patient retention throughout the clinical trial process.

How does a clinical research patient caller typically interact with clinical teams and study coordinators?

As a Clinical Research Patient Caller, you will regularly communicate with clinical teams and study coordinators to relay participant updates, clarify protocol questions, and ensure accurate documentation of patient responses. Collaboration is key, as you may need to coordinate schedules for follow-up calls, report adverse events, or escalate participant concerns promptly. This role requires clear, professional communication and attention to detail, as your input supports both patient engagement and data integrity throughout the study.

What are the key skills and qualifications needed to thrive as a clinical research patient caller, and why are they important?

To thrive as a Clinical Research Patient Caller, you need strong communication skills, attention to detail, and a background in healthcare or clinical research, often supported by a relevant degree or certification. Familiarity with clinical trial management systems (CTMS), electronic data capture (EDC) platforms, and patient confidentiality protocols like HIPAA is typically required. Excellent interpersonal skills, empathy, and the ability to build rapport help candidates stand out in this role. These skills are essential for ensuring accurate patient engagement, reliable data collection, and regulatory compliance throughout the research process.

What are popular job titles related to Clinical Research Patient Caller jobs?

For Clinical Research Patient Caller jobs, the most frequently searched job titles are:

Infographic showing various Clinical Research Patient Caller job openings in the United States as of August 2026, with employment types broken down into 4% As Needed, 69% Full Time, 19% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,108 per year, or $24.1 per hour.

Clinical Research Patient Recruiter

Lake Mary, FL โ€ข On-site, Remote

Alcanza Clinical Research
51 - 200 employees

Full-time

Medical, Dental, Vision, Life, Retirement

This job post hasย expired 3 days ago.ย Applications are no longer accepted.


Job description

Clinical Research Patient Recruiter
Department: Patient Recruitment
Employment Type: Full Time
Location: Alcanza Corporate
Reporting To: Patricia Forrence
Description
Alcanza is a growing multi-site, multi-phase clinical research company with a network of locations in AL, AZ, FL, GA, IL, MA, MI, MO, NV, VA, SC, TN, TX and Puerto Rico. We have established a strong presence across Phase I-IV studies and several therapeutic areas including vaccine, neurology, dermatology, psychiatry, and general medicine. Join us as we continue to grow.
The Patient Recruiter is responsible for planning, organizing, and implementing recruitment programs to successfully meet targeted enrollment goals for study protocols and enroll appropriate subjects in protocols.
Key Responsibilities
Essential Job Duties:
  • Ability to phone screen patients or caregivers in caring and empathetic manner.
  • Document patient information correctly in the computer database
  • Schedule/reschedule patient screen and prescreen appointments.
  • Manage incoming calls from patients interested in taking part in research studies.
  • Evaluate eligibility of potential subjects through methods such as screening interviews, reviews of medical records, or discussions with site clinic staff.
  • Learn and maintain knowledge regarding clinical research studies including inclusion and exclusion criteria for different studies.
  • Record contact status of patients and document information in the database.
  • Review, call and update sponsor patient portals as needed.
  • Perform all other duties that may be requested or assigned.

Skills, Knowledge and Expertise
Minimum Qualifications: A high school diploma, or equivalent, and a minimum of 6 months experience in a medical environment, customer service, call center or a similar field is required. MA, CNA, LPN/LVN, EMT or another medical license is highly preferred. Experience with calendar management /scheduling and Clinical trial management system experience is strongly preferred.
Required Skills:
  • Proficiency with computer applications such as email, electronic health records, and basic applications.
  • Ability to type proficiently (40+ wpm).
  • Must possess strong organizational skills, attention to detail, and have basic math proficiency.
  • Well-developed written and verbal communication skills. Bi-lingual (English / Spanish) proficiency is highly preferred.
  • Well-developed listening skills and the ability to work well alone as well as in a team atmosphere.
  • Ability to handle multiple tasks and changes in workloads and priorities.
  • Ability to be professional, respectful of others, self-motivated, and exemplify a strong work ethic.
  • Must possess a high degree of honesty and dependability.
  • Ability to work under minimal supervision, identify problems and help find solutions.
  • Ability to handle highly sensitive patient health information in a confidential and professional manner, and in compliance with HIPAA guidelines.

Benefits
  • Full-time employees regularly scheduled to work at least 30 hours per week are benefits-eligible, with coverage starting on the first day of the month following date of hire.
  • Medical, dental, vision, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match are offered.