Clinical Program Manager Jobs in Norfolk, MA (NOW HIRING)

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

The Mass General Brigham (MGB) Center for Health Outcomes and Interdisciplinary Research (CHOIR) within the Department of Psychiatry is seeking a program manager to report the Director, Ana-Maria Vranceanu and the Administrative Manager of Research. CHOIR is an interdisciplinary clinical research center with a longstanding commitment to: 1) the development, testing and implementation of behavioral interventions for patients, caregivers and dyads in both hospital and community settings, and 2) training the next generation of interdisciplinary behavioral health researchers. CHOIR is an established center with multiple NIH funded clinical trials, and a strong focus on education and training through: 1) internship in Clinical Psychology; 2) a T32 postdoctoral fellowship; 3) a P30 Roybal Center for Dyadic Intervention; 4) a P30 Resource Center for Minority Aging Research and 5) an R25 project to provide behavioral health training interdisciplinary investigators.
The Program Manager will be responsible for co-managing these 5 -educational initiatives. Task includes: 1) working with the Principal Investigators to refine curricula; 2) support with fellow or trainee recruitment; 3) onboarding fellows or trainees; 4) developing and updating websites; 5) managing budgets, institutional review board applications and progress reports; 6) organizing scholar or trainee events, as well as executive board meetings; 7) developing and maintaining organizational processes; 8) developing and maintaining evaluation processes for the programs in collaborations with a statistician; 9) developing presentations; 10) assisting with grant submissions for renewal or other educational initiatives. Opportunities to contribute to manuscripts are available for the interested candidate. The position involves working with trainees, faculty and administrative staff and interacting with departmental leadership and other key hospital personnel.
The ideal candidate is passionate about education, mentorship, and workforce development and has demonstrated success planning, implementing, and managing complex educational, research, or clinical programs in an academic healthcare environment. They possess exceptional organizational, project management, and communication skills, with the ability to balance multiple priorities while maintaining attention to detail. The successful candidate will have experience coordinating multidisciplinary teams, developing and implementing educational initiatives, managing NIH-funded or similarly sponsored programs, and ensuring compliance with institutional, federal, and regulatory requirements.
Successful team members are highly collaborative, proactive, and solutions-oriented and have experience managing budgets, preparing grant applications and progress reports, overseeing programs and evaluating them, and developing efficient operational processes. The individual should be comfortable interacting with faculty, trainees, institutional leadership, and external collaborators, and should demonstrate sound judgment, professionalism, and the ability to foster a positive and inclusive learning environment. Experience with clinical research, behavioral health research, or academic training programs is strongly preferred, as is a commitment to advancing the next generation of interdisciplinary investigators.
At CHOIR, we are dedicated to advancing the mind-body/psychosocial and individual, dyadic, and group interventions for medical populations across medical and community settings. We strive for innovation and work that is clinically impactful. Our values are centered around teamwork, generosity, humility, open communication, respect, and life-long learning.
Please submit a resume and a cover letter describing your training and experience in clinical research and/or clinical research education program support. Applications without a cover letter will not be reviewed.
For more information regarding our research center, please visit:
www.mgh.choir.com

Principle Duties and Responsibilities

Educational Program Management:

• Work with center leadership and staff alike to manage large educational and training programs, orchestrating competing priorities, deadlines, and workload.
• Supervise, coach, and develop junior staff and trainees, including:
• Provide daily oversight and direction.
• Meet at least weekly with the research team.
• Facilitate career development opportunities.
• Work with the research team to recruit new trainees as needed and facilitate recruitment efforts
• Meet regularly with leadership to discuss strategic planning, opportunities to enhance operations, and management approaches.
• Ensure research integrity, including data documentation and data management, by developing best practices, provide ongoing training, and monitoring for adherence.
• Monitor personnel resource allocations and advise leadership on factors affecting delivery of milestones.

Administrative Management:

• Coordinate all administrative aspects of educational programs.
• Plan for and meet project goals, deliverables, tasks, timeline, and research team.
• Throughout project duration, plan, track, and report on project tasks, responsible parties, timelines, etc.
• Delegate project tasks among project teams
• Proactively take steps to help others move forward, whether it is planning project-specific meetings, getting people to make decisions, bringing in additional resources, etc.
• Create and maintain project management platforms and websites
• Help with submission of federal and foundation grants, as well as progress reports.

Skills & Competencies Required

Planning, Organizing and Coordinating

• Skilled in identifying opportunities to improve efficiency of program operations and subsequently execute improvements.
• Time management skills with the capability to prioritize among multiple requests from multiple individuals and the ability to change direction in response to a fluctuating work environment.
• Strong attention to detail and accuracy in managing timelines, budgets, and study milestones.

Team Management

• Ability to work successfully in a collaborative environment.
• Ability to manage diverse teams with different skillsets, work styles, and professional roles.
• Results Oriented and Initiative Driven
• High personal work standards and sense of urgency about results - Ability to anticipate the needs of the group in a fast-paced environment.
• Problem-solving ability, including the ability to gather information, identify resources, and imagine alternatives.
• Demonstrates initiative and identifies key priorities, even in ambiguous situations with limited direction.
• Ability to work effectively under pressure and within short time constraints.
• Consistently demonstrates a positive, "can-do" attitude.

Communication Skills

• Excellent written and verbal communication skills - Expertise in cross-functional communication
• Cognizant and respectful of cultural differences in communication approach
• An ability to build strong relationships, read a room, and influence people at all levels.
• Ability to represent the CHOIR with the utmost professionalism and ability to build strong relationships inside and outside the team.

Analytical Skills and Problem-Solving Skills

• Intellectual curiosity and willingness to learn.
• Strong data management and analytical skills for tracking study performance, ensuring accuracy and compliance.
• Rigorous academic and/or professional background including clinical or research work.
• Basic familiarity with health outcomes/epidemiology research and/or clinical trials

Fiscal Responsibility

• Develop and implement complex multi-site, multi-year budgets with Center Director and Co-Investigators.
• Collaborates with grants management to monitor project expenses and projections
• Completes documentation and submits charges for reimbursement in a timely manner.

Qualifications

• Master's degree required.
• Doctoral degree in Clinical Psychology, Education, Social Work, Epidemiology or other Health Sciences is highly desirable

Hybrid

15 New Chardon Street

40

Regular

Day (United States of America)

Pay Range

$78,936.00 - $128,928.80/Annual

Grade

8

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework