Clinical Development Manager Jobs in Rochester, NY

WE ARE OFFERING A $4,000 SIGN ON BONUS FOR CLINICAL POSITIONS!

Job Summary

The Clinical Supervisor provides expert assessment and delivery of quality mental health care to youth and family in Community, Home, School, or Residential setting. This role provides supervision, consultation and training to staff.

Essential Job Functions

• Assess Hillside youth and family needs through clinical interventions to treat and achieve positive outcomes, while teaching others.
• Create, implement, evaluate, and modify, as needed, individual treatment plans to meet assessed client's unique needs as a member of a multi-disciplinary team.
• Assess and facilitate referrals to Hillside services and resources.
• Design, implement and lead expert individual and group therapy, as well as family therapy, based on client needs.
• Collaborate with other formal and informal supports, community, and mental health providers to provide needed services to clients.
• Develop, maintain, and retain all required documentation in a compliant and timely manner, including, but not limited to, clinical assessments, treatment plans, and progress notes.
• Facilitate the delivery of clinical services in compliance with all corresponding funder organizations regulations.
• Lead the implementation of and sponsor adherence to evidenced based practices by clinical staff.
• Maintain a link with internal support departments to support continuous improvement (evidence-based practices, outcome measures, customer satisfaction, etc.).
• Provide clinical supervision, consultation, and training. 
• Residential program: On call responsibilities as scheduled.
• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

LEADERSHIP DUTIES

• Leadership: Communicates supports and links Hillside mission, vision, values, goals, and strategies to everyday work and establishes clear, meaningful, challenging, and attainable objectives and expectations that are aligned with those of the organization.
• Management: Aligns the right work with the right people; delegates tasks according to people's strengths and interests. Ensures staff has the skills and resources to be successful. Provides staff with coaching, training and opportunities for growth to improve their skills. Treats staff fairly and consistently. Shares accountability when delegating and involves staff in setting their performance goals.
• Governance: Ensures Hillside policies, procedures and all applicable governmental laws/regulations/guidelines are followed. Makes decisions and has authority to implement decisions in conjunction with the leadership structure of the given area of responsibility.

Education & Experience

• Master's degree required
• Minimum 3 years of clinical experience post Master's degree required

Special Requirements

• Active, unrestricted license in NYS required for one of the following:
       o Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT),
          Licensed Psychologist, Licensed Mental Health Counselor (LMHC), or Licensed Creative Arts
          Therapist (LCAT)

  Note: Existing Clinical Supervisors hired prior to February 1, 2026, must successfully obtain the LCSW by February 1, 2027. Clinical Supervisors hired on or after February 1, 2026, are required to possess an active LCSW at the time of hire to be qualified for the role. 
   

• Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and
  minimum insurance coverage that meets agency standards.
• Ability and willingness to travel.

• Residential Treatment Facilities and Youth ACT programs: CPR certification required or obtained
  within 60 days of hire. 

Knowledge, Skills & Abilities

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, Optimizes Decision Making, Builds Talent and Engagement, Manages Change, Fosters Accountability and Results, the following occupational competencies must be demonstrated:

• Demonstrate a thorough knowledge of services provided both by the Agency and by external service providers and maintain contacts as needed in order to efficiently access care for clients.
• Well-developed skills as an advocate for children/youth/families in order to achieve the best possible child/youth/family outcomes; communicates reasonable expectations and facilitates the achievement of results. 
• Understand the payment process for services and assure that services sought and provided are consistent with payment process qualifications and rules.
• Develop, maintain and utilize a thorough knowledge of the legal and social rights of children, youth and parents to assure that these rights are understood and protected as needed.
• Maintain the highest ethical and professional standards of conduct towards all.
• Ability to act as a change agent to assist staff with adapting to organizational changes.

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work a variable scheduling including evenings and weekends
• The following physical demands are required:
  • Occasional sitting (up to 4 hours)
  • Occasional standing (up to 1 hour)
  • Occasional walking (up to 2.5 hours)
  • Occasional driving (up to 6 hours)
  • Continuous balancing (up to 8 hours)
  • Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
  • Weekly lifting up to 50 lbs. (community-based staff may be required to lift an empty wheelchair weighing up to 50 lbs.), 10-15 lbs. on a daily basis
  • Weekly carrying up to 55 lbs. approximately 10-100 ft., 10-15 lbs. on a daily basis
• Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
• Occasional exposure to dust, fumes, gases or chemicals is apparent.
• Protective clothing or equipment as required: Close toed shoes; Protective Shields, Universal Precaution PPE, Gloves for toileting and food preparation
• Ability to change positions as needed

$62,500 Minimum pay rate, $90,000 Maximum pay rate, based on experience. 

At Hillside, we believe that healthy youth and strong families with opportunities to succeed are the foundation of any thriving community. Guided by this belief, we provide community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. From locations across Central & Western New York and Prince George's County, Maryland, our programs serve nearly 10,000 youth, adults, and families each year.

Partnering with families and communities, we deliver high-quality, evidence-based services, in the appropriate settings - whether on residential campuses or in schools, homes, or the workplace. By measuring the impact of our work, we endeavor to deliver ever better outcomes every day.

Equal Opportunity Employer: Hillside is committed to equal opportunities for all, supporting a diverse workforce, creating development opportunities for our people. Hillside is an equal opportunity employer; individuals from underrepresented and/or marginalized identities, Veterans, and disabled persons are encouraged to apply. Upon request, reasonable accommodations will be provided for the disabled.

Total Rewards: We offer a competitive benefits package to include generous paid time off, paid holidays, comprehensive medical, dental and vision coverage, flexible spending account, 403(b) retirement savings plan with employer match, and Employee Assistance Plan - just to name a few of the amazing benefits at Hillside! World changers and change makers join our talent community every day. Apply online, get on board, and grow your career with us!