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Clinic Assistant Jobs in Springfield, MA (NOW HIRING)

Veterinary Clinic Assistant

Westfield, MA ยท On-site

$16.50 - $20.50/hr

As a Veterinary Clinic Assistant, you'll be a key part of our mobile clinic team-helping deliver essential veterinary services with compassion, accuracy, and care. This is a hands-on, fast-paced role ...

Medical Assistant

Northampton, MA ยท On-site

$17.75 - $22.75/hr

Indirect patient care activities include those that support clinic operations such as ordering and ... -Assist patients as needed responding to special needs such as wheelchairs, etc. -Obtain and ...

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Clinic Assistant information

See Springfield, MA salary details

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How much do clinic assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for clinic assistant in Springfield, MA is $20.51, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $22.02 per hour, depending on experience, location, and employer.

What Is a Clinic Assistant?

A clinic assistant provides administrative and clerical support to physicians, nurses, and other medical technicians. As a clinic assistant, your duties include performing simple diagnostic assessments on patients, such as taking their blood pressure or measuring their height. Qualifications for the job include a high school diploma or GED certification, experience using diagnostic equipment, and familiarity with medical billing and documentation. You also need excellent interpersonal and technical skills.

What are the key skills and qualifications needed to thrive as a Clinic Assistant, and why are they important?

To thrive as a Clinic Assistant, you need basic medical knowledge, administrative skills, and typically a high school diploma or completion of a medical assisting program. Familiarity with electronic health record (EHR) systems, appointment scheduling software, and basic medical equipment is important for daily tasks. Strong interpersonal skills, attention to detail, and the ability to multitask help you excel in patient-facing and administrative duties. These abilities ensure smooth clinic operations, positive patient experiences, and effective support for healthcare providers.

What are the most common challenges faced by Clinic Assistants, and how can they be managed effectively?

Clinic Assistants often manage a fast-paced environment where they juggle multiple tasks, including patient check-ins, scheduling, and supporting clinical staff. A common challenge is balancing administrative duties with patient interaction, especially during busy periods. Effective time management, clear communication with healthcare providers, and staying organized are essential strategies to handle these pressures. Many clinics provide training and support systems to help new assistants adapt quickly and work efficiently as part of a healthcare team.

What are clinic assistants?

Clinic assistants are healthcare support professionals who assist doctors, nurses, and other medical staff in clinics or outpatient facilities. Their responsibilities often include greeting patients, scheduling appointments, taking vital signs, preparing examination rooms, and performing basic administrative tasks. They play a vital role in ensuring the smooth operation of the clinic and enhancing the patient experience. Clinic assistants must be organized, compassionate, and able to multitask in a fast-paced environment.

Is a CNA the same as a clinical assistant?

A Certified Nursing Assistant (CNA) is a healthcare worker trained to provide basic patient care under supervision, often in clinical or hospital settings. A clinical assistant may have similar responsibilities but can also refer to roles that support healthcare providers with administrative tasks or specific clinical procedures, depending on the setting. While both roles involve patient interaction, they typically require different certifications and training programs.

What is the difference between Clinic Assistant vs Medical Receptionist?

AspectClinic AssistantMedical Receptionist
CredentialsHigh school diploma; on-the-job trainingHigh school diploma; on-the-job training
Work EnvironmentClinics, healthcare facilitiesClinics, healthcare facilities
Job DutiesAssisting healthcare providers, preparing exam rooms, basic patient careScheduling appointments, patient check-in/out, managing records
Employer & IndustryMedical clinics, outpatient centersMedical clinics, outpatient centers

While both roles work in healthcare settings, Clinic Assistants focus on supporting clinical tasks and patient care, whereas Medical Receptionists handle administrative duties like scheduling and patient communication. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What are the most commonly searched types of Clinic jobs in Springfield, MA? The most popular types of Clinic jobs in Springfield, MA are:
What are popular job titles related to Clinic Assistant jobs in Springfield, MA? For Clinic Assistant jobs in Springfield, MA, the most frequently searched job titles are:
What cities near Springfield, MA are hiring for Clinic Assistant jobs? Cities near Springfield, MA with the most Clinic Assistant job openings:
Infographic showing various Clinic Assistant job openings in Springfield, MA as of May 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $42,659 per year, or $20.5 per hour.

$18.67 - $23.34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago


Job description

Planned Parenthood of Southern New England
Care. No Matter What.
We are Planned Parenthood of Southern New England, one of the region's largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it's being a part of a powerful movement. Together, we'll take pride in shaping the future of sexual health and reproductive rights for all people.
Position Summary: Planned Parenthood of Southern has an opening for a Full Time (37.5 Hours Per Week) Clinic Assistant to work out of our Hartford Health Center at our front desk.
Job Responsibilities
  • Provides and supports the clinician in providing world class, quality healthcare services that support the whole person
  • Provides excellent client centered customer service; makes certain the client is the center of all decision making
  • Participates in health center effects to achieve established productivity and revenue cycle goals
  • Partners with center manager and clinician to create efficient and effective system and processes to ensure business success and sustainability
  • Knowledgeable of, understands and adheres to organizational and clinical standards, protocols, and policies
  • Provide factual non-biased patient information and education necessary for the patient visit
  • Performs technical clinical functions such as but not limited to: blood pressure, venipuncture, lab work, medical charting
  • Performs basic office functions such as but not limited to: office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry
  • Ensures an environment that appreciates and embraces a variety of experiences and perspective which arise from differences in race, culture, religion, age, gender, sexual orientation, ability and gender identity

Job Qualifications
  • Solution-oriented; positive, optimistic, confident can-do attitude
  • Ability to embrace a fast paced and dynamic environment where daily responsibilities could change frequently
  • Demonstrated ability to handle highly confidential information with diplomacy and tact
  • Must be comfortable when discussing sexuality, contraception, sexually transmitted diseases and pregnancy options
  • Must have attention to detail and the ability to manage multiple tasks simultaneously
  • Working knowledge in Microsoft Word, Excel, and Outlook is required
  • Must be able to work mornings, evenings, weekends and have a reliable form of transportation
  • Bi-lingual English/Spanish preferred
  • Must have high school diploma or equivalent
  • Communicates clearly and directly, continually able to hear, reflect, and act on feedback related to identity and equity with the aim to learn
  • Awareness of multiple group identities and their dynamics, and brings a high level of self-awareness, empathy and humility to interpersonal interactions
  • Authentic relationship building. Interacts effectively and builds trust with a diversity of people and has demonstrated an ability to effectively work across difference
  • Interested in and committed to health equity. Has a foundational understanding or demonstrates an interest in learning about the role of health inequity and its impact on our patients and communities
  • Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions

$18.67 - $23.34 an hour
This positions hourly rate* begins at $18.67 per hour and may increase based on full years of experience.
*Due to our commitment to pay equity, PPSNE does not negotiate salaries
PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.
PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.