This leader will balance operational excellence and client deliverywith commercial leadership and ... Drive a culture of accountability, innovation, and client focus Technology & Vendor Management
This leader will balance operational excellence and client deliverywith commercial leadership and ... Drive a culture of accountability, innovation, and client focus Technology & Vendor Management
Manager, Client Success
Sandy, UT · On-site
Establishes new processes to leverage existing technologies and practices for greater efficiency and scalability * Supports the Client Success Management team during client escalations as required
Manager, Client Success
Sandy, UT · On-site
Establishes new processes to leverage existing technologies and practices for greater efficiency and scalability * Supports the Client Success Management team during client escalations as required
Manager, Client Success
Sandy, UT · On-site
Establishes new processes to leverage existing technologies and practices for greater efficiency and scalability * Supports the Client Success Management team during client escalations as required
Manager, Client Success
Sandy, UT · On-site
Establishes new processes to leverage existing technologies and practices for greater efficiency and scalability * Supports the Client Success Management team during client escalations as required
Client Coordinator
$17.25 - $23.25/hr
This position reports to the General Manager. EDUCATION AND EXPERIENCE: * High school diploma ... Ability to comfortably learn modern technologies quickly. * Genuine interest in the aesthetics ...
Quick apply
Client Coordinator
$17.25 - $23.25/hr
This position reports to the General Manager. EDUCATION AND EXPERIENCE: * High school diploma ... Ability to comfortably learn modern technologies quickly. * Genuine interest in the aesthetics ...
Technology Sales Consultant
Midvale, UT · On-site
Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last ... M updates and pipeline reporting * Provide feedback on competitive landscape and client needs 15 ...
Technology Sales Consultant
Midvale, UT · On-site
Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last ... M updates and pipeline reporting * Provide feedback on competitive landscape and client needs 15 ...
Technology Sales Consultant
Midvale, UT · On-site
Fisher's Technology Fisher's mission is to make our customers extremely happy through technology ... M updates and pipeline reporting * Provide feedback on competitive landscape and client needs 15 ...
Technology Sales Consultant
Midvale, UT · On-site
Fisher's Technology Fisher's mission is to make our customers extremely happy through technology ... M updates and pipeline reporting * Provide feedback on competitive landscape and client needs 15 ...
Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last ... M updates and pipeline reporting * Provide feedback on competitive landscape and client needs 15 ...
Fisher's Technology has been selected as one of the "Best Places to Work in Idaho" for the last ... M updates and pipeline reporting * Provide feedback on competitive landscape and client needs 15 ...
Client Executive
Salt Lake City, UT · On-site
$85K - $95K/yr
Manages sales opportunities through the sales process, including qualification of prospects ... Solution sales experience in information technology with at least 5 years of experience working for ...
Quick apply
Client Executive
Salt Lake City, UT · On-site
$85K - $95K/yr
Manages sales opportunities through the sales process, including qualification of prospects ... Solution sales experience in information technology with at least 5 years of experience working for ...
Client Coordinator
Alpine, UT · On-site
$17.25 - $23.25/hr
This position reports to the General Manager. EDUCATION AND EXPERIENCE: * High school diploma ... Ability to comfortably learn modern technologies quickly. * Genuine interest in the aesthetics ...
Client Coordinator
Alpine, UT · On-site
$17.25 - $23.25/hr
This position reports to the General Manager. EDUCATION AND EXPERIENCE: * High school diploma ... Ability to comfortably learn modern technologies quickly. * Genuine interest in the aesthetics ...
Client Delivery Advocate - Analyst
Salt Lake City, UT · Hybrid
$62K - $70K/yr
The role is a mix of finance and technology. Responsibilities * Financial Reporting and Data ... This assists in data feed management, creating custom reports based on client-specific needs ...
Client Delivery Advocate - Analyst
Salt Lake City, UT · Hybrid
$62K - $70K/yr
The role is a mix of finance and technology. Responsibilities * Financial Reporting and Data ... This assists in data feed management, creating custom reports based on client-specific needs ...
That means if it's digital, we connect our customers to it -- from phone systems and hardware to ... This is accomplished by managing and developing client relationships. #LI-JM1 Responsibilities ...
That means if it's digital, we connect our customers to it -- from phone systems and hardware to ... This is accomplished by managing and developing client relationships. #LI-JM1 Responsibilities ...
Manager of IT Security
Draper, UT · On-site
Kforce has a client that is seeking a Senior Manager, IT Security - GRC in Draper, UT. Overview: The Senior Manager, IT Security - GRC is responsible for leading and maturing the organization ...
Manager of IT Security
Draper, UT · On-site
Kforce has a client that is seeking a Senior Manager, IT Security - GRC in Draper, UT. Overview: The Senior Manager, IT Security - GRC is responsible for leading and maturing the organization ...
Client Delivery Advocate - Analyst
Salt Lake City, UT · On-site
$62K - $70K/yr
The role is a mix of finance and technology. Responsibilities * Financial Reporting and Data ... This assists in data feed management, creating custom reports based on client-specific needs ...
Client Delivery Advocate - Analyst
Salt Lake City, UT · On-site
$62K - $70K/yr
The role is a mix of finance and technology. Responsibilities * Financial Reporting and Data ... This assists in data feed management, creating custom reports based on client-specific needs ...
That means if it's digital, we connect our customers to it -- from phone systems and hardware to ... This is accomplished by managing and developing client relationships. #LI-JM1 Responsibilities ...
That means if it's digital, we connect our customers to it -- from phone systems and hardware to ... This is accomplished by managing and developing client relationships. #LI-JM1 Responsibilities ...
Premier Client Success Manager
$55K - $65K/yr
... are technology company. We offer a range of affordable, cloud-based revenue cycle management ... About the Role We're looking for a Client Success Manager to join our growing team. This position ...
Quick apply
Premier Client Success Manager
$55K - $65K/yr
... are technology company. We offer a range of affordable, cloud-based revenue cycle management ... About the Role We're looking for a Client Success Manager to join our growing team. This position ...
Client Support Representative
Lehi, UT · Hybrid
$20.67 - $29.57/hr
The Client Support Representative is a frontline support professional responsible for handling ... Navigates and explains technology * Has strong problem-solving, organizational, and time management ...
Client Support Representative
Lehi, UT · Hybrid
$20.67 - $29.57/hr
The Client Support Representative is a frontline support professional responsible for handling ... Navigates and explains technology * Has strong problem-solving, organizational, and time management ...
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... Tanner sales offices and account managers, and our clients' recipients. The position has impact to ...
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... Tanner sales offices and account managers, and our clients' recipients. The position has impact to ...
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... Tanner sales offices and account managers, and our clients' recipients. The position has impact to ...
As programmers, researchers, designers, client professionals and craftspeople we create the tech, ... Tanner sales offices and account managers, and our clients' recipients. The position has impact to ...
Strategic Client Manager
$97K - $134K/yr
As a Strategic Client Manager , you will: * Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
Quick apply
Strategic Client Manager
$97K - $134K/yr
As a Strategic Client Manager , you will: * Build relationships at all corporate levels of influence within the assigned customer base. (President, CFO, COO, VP Marketing, CTO, E-commerce)
Client Service Executive
Salt Lake City, UT · On-site
$82K - $117K/yr
As a Client Service Executive within the Managed Servicing business, you operate in a highly ... In this role, you partner cross-functionally with finance, IT, HR, product, and sales to coordinate ...
Quick apply
Client Service Executive
Salt Lake City, UT · On-site
$82K - $117K/yr
As a Client Service Executive within the Managed Servicing business, you operate in a highly ... In this role, you partner cross-functionally with finance, IT, HR, product, and sales to coordinate ...
Client Technology Manager information
Which IT job is the highest paid?
What is the difference between Client Technology Manager vs Technical Support Specialist?
| Aspect | Client Technology Manager | Technical Support Specialist |
|---|---|---|
| Credentials | Bachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or Microsoft | Relevant certifications like CompTIA A+, Network+, or vendor-specific certifications |
| Work Environment | Oversees client technology solutions, manages teams, and coordinates with clients in corporate settings | Provides technical assistance, troubleshooting, and support directly to end-users or clients |
| Employer & Industry | IT service providers, corporate IT departments, technology consulting firms | Help desks, IT support centers, technology vendors |
The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.
What is the salary of an IT Manager in the USA?
What is the work of client technology?
How does a Client Technology Manager typically collaborate with other departments to ensure successful technology implementation for clients?
What are the key skills and qualifications needed to thrive as a Client Technology Manager, and why are they important?
What is a technical manager's salary?
What does a Client Technology Manager do?

Full-time
Medical, Dental, Vision, Retirement
Posted 8 days ago
CliftonLarsonAllen rating
7.2
Based on 24 frontline employees who took The Breakroom Quiz
16th of 17 rated bookkeepers and accountants
Job description
CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.
CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.
CLA is currently seeking a Director to lead and expand our existing IT Managed Services (MSP) offering within the Digital practice. This role will assume responsibility for an established managed services portfolio and team, with a mandate to enhance delivery operations, standardize offerings, and accelerate growth.
This leader will balance operational excellence and client deliverywith commercial leadership and innovation, transforming the MSP into a scalable, modern, technology-enabled business.
How you'll create opportunities in this role:
Operational Leadership & Optimization
- Assume leadership of the existing MSP function, including team, clients, and active engagements
- Assess and enhance current service delivery processes, tooling, and performance
- Standardize service offerings, SLAs, and delivery methodologies
- Implement and mature ITSM best practices (incident, problem, change management)
Service Delivery Excellence
- Ensure consistent, high-quality delivery across all managed service engagements
- Define and track KPIs (SLA adherence, response/resolution times, client satisfaction, etc.)
- Establish governance, reporting, and continuous improvement processes
- Act as an executive escalation point for key client issues
Innovation & AI Enablement
- Define and execute a roadmap for incorporating automation and AI-driven capabilitiesinto MSP delivery
- Identify opportunities to leverage AI for service desk optimization (e.g., intelligent ticket routing, virtual agents, predictive issue resolution)
- Drive adoption of automation tools to reduce manual effort and improve response times
- Evaluate emerging technologies (AIOps, copilots, predictive monitoring) to enhance service quality and efficiency
- Partner with internal digital and data teams to embed AI-enabled solutions into managed service offerings
Growth & Expansion
- Define and execute a growth strategy for the MSP offering
- Partner with sales and account teams to expand services within existing clients and win new business
- Develop scalable, packaged service offerings aligned to market demand, including next-generation, AI-enabled managed services
- Support or own revenue targets tied to managed services growth
Commercial & Financial Management
- Manage financial performance of the MSP, including revenue, margin, and cost structure
- Refine pricing models, contracts, and service packaging
- Identify opportunities to improve efficiency and profitability through automation and standardization
Team Leadership & Development
- Lead, mentor, and scale the MSP team, building depth across service areas
- Evaluate current team structure and implement improvements as needed
- Establish clear roles, career paths, and performance expectations
- Upskill the team on automation, AI tools, and modern service delivery approaches
- Drive a culture of accountability, innovation, and client focus
Technology & Vendor Management
- Evaluate and optimize MSP tooling (RMM, PSA, monitoring, automation platforms)
- Manage relationships with key vendors and partners
- Identify opportunities to introduce AI-enabled tooling and advanced automation platformsto improve service delivery
What you will need:
- 7+ years of experience in IT services, managed services, or infrastructure operations
- Proven experience leading or scaling an MSP or managed services function
- Strong background in service delivery, with hands-on knowledge of IT operations (end-user support, infrastructure, cloud)
- Experience improving or transforming an existing service organization
- Familiarity with ITSM frameworks (e.g., ITIL) and MSP tools (RMM/PSA platforms) preferred
- Exposure to or experience with automation, AIOps, or AI-enabled service delivery models preferred
- Demonstrated commercial acumen, including pricing, contracts, and supporting sales efforts preferred
- Strong leadership and stakeholder management skills preferred
#LI-CG1
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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Wellness at CLA
To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.
To view a complete list of benefits, click here.
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About CliftonLarsonAllen
Sourced by ZipRecruiter
CliftonLarsonAllen (CLA) is a leading professional services company based in Minneapolis, MN, US. CLA operates in the accounting industry and offers a broad range of products and services such as wealth advisory, outsourcing, audit, tax, and consulting services. The company was founded in 1953 with a merger between two firms, Clifton Gunderson and LarsonAllen, in 2012. Working in accordance with their mission to create opportunities for clients, people, and communities, they have established a presence across the US, serving privately held businesses, non-profits, and governmental entities. Recognized for their contributions, CLA has received accolades such as the Innovative Firm of the Year award.
Industry
Accounting services
Company size
5,001 - 10,000 Employees
Headquarters location
Minneapolis, MN, US
Year founded
2012