Demonstrate ability to with identify and address client needs: building solid relationships with ... Power and Utilities OT (Operational Technology) - Manager Position Summary Are you interested in ...
Demonstrate ability to with identify and address client needs: building solid relationships with ... Power and Utilities OT (Operational Technology) - Manager Position Summary Are you interested in ...
Provides support to business and technology managers. Handles complex client inquiries and requests. Identifies, investigates and resolves escalated and/or complex problems in client accounts or ...
Provides support to business and technology managers. Handles complex client inquiries and requests. Identifies, investigates and resolves escalated and/or complex problems in client accounts or ...
Their core services span IT support, network infrastructure and security, cloud services, managed ... Client Relationships and Advisory Presence * Serve as the face of the company for client value: the ...
Their core services span IT support, network infrastructure and security, cloud services, managed ... Client Relationships and Advisory Presence * Serve as the face of the company for client value: the ...
Help our award-winning technology company run effectively as you take on big challenges and find ... Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They ...
Quick apply
Help our award-winning technology company run effectively as you take on big challenges and find ... Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They ...
Help our award-winning technology company run effectively as you take on big challenges and find ... Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They ...
Help our award-winning technology company run effectively as you take on big challenges and find ... Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention. They ...
Manage contracts and vendors to ensure maximum returns and benefits to the agency. • Oversees and directs the design, management, and monitoring of the Client's technology infrastructure systems ...
Manage contracts and vendors to ensure maximum returns and benefits to the agency. • Oversees and directs the design, management, and monitoring of the Client's technology infrastructure systems ...
Leads development, delivery and evaluation of client service goals. Customizes measurement tools ... CNAutilizesAI-enabled technology during the recruiting process. For more information, please ...
Leads development, delivery and evaluation of client service goals. Customizes measurement tools ... CNAutilizesAI-enabled technology during the recruiting process. For more information, please ...
Sr Client Services Manager
Lake Mary, FL · On-site
Leads development, delivery and evaluation of client service goals. Customizes measurement tools ... CNA utilizes AI-enabled technology during the recruiting process. For more information, please ...
Sr Client Services Manager
Lake Mary, FL · On-site
Leads development, delivery and evaluation of client service goals. Customizes measurement tools ... CNA utilizes AI-enabled technology during the recruiting process. For more information, please ...
... across the client's technology stack. * Lead the testing, validation, and go-live activities ... Ability to manage vendor coordination The wage range for this role takes into account the wide ...
... across the client's technology stack. * Lead the testing, validation, and go-live activities ... Ability to manage vendor coordination The wage range for this role takes into account the wide ...
... Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams • Proactively manages client expectations by evaluating scope creep ...
... Technology, Legal, etc.) to ensure client onboarding/conversion needs are being addressed and ensures alignment across teams • Proactively manages client expectations by evaluating scope creep ...
Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure ... Proactively manages client expectations by evaluating scope creep, material project changes, and ...
Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure ... Proactively manages client expectations by evaluating scope creep, material project changes, and ...
Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure ... Proactively manages client expectations by evaluating scope creep, material project changes, and ...
Collaborates with firm-wide resources (Operations, Product, Technology, Legal, etc.) to ensure ... Proactively manages client expectations by evaluating scope creep, material project changes, and ...
Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with ... managers, and Administrators. * Participate in the preparation and completion of trade ...
Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with ... managers, and Administrators. * Participate in the preparation and completion of trade ...
Client Services Manager - Middle Market/Construction
Lake Mary, FL · Hybrid
$54K - $103K/yr
Leads development, delivery and evaluation of client service goals * Customizes measurement tools ... CNAutilizesAI-enabled technology during the recruiting process. For more information, please ...
Client Services Manager - Middle Market/Construction
Lake Mary, FL · Hybrid
$54K - $103K/yr
Leads development, delivery and evaluation of client service goals * Customizes measurement tools ... CNAutilizesAI-enabled technology during the recruiting process. For more information, please ...
Surety Senior Client Advisor
Sanford, FL · On-site
Surety Senior Client Advisor Department: Growth Location: Sanford, FL About Acrisure Acrisure is a ... Blend human connection with technology by using CRM and engagement platforms to personalize ...
Surety Senior Client Advisor
Sanford, FL · On-site
Surety Senior Client Advisor Department: Growth Location: Sanford, FL About Acrisure Acrisure is a ... Blend human connection with technology by using CRM and engagement platforms to personalize ...
Surety Senior Client Advisor
Sanford, FL · On-site
Surety Senior Client Advisor Department: Growth Location: Sanford, FL About Acrisure Acrisure is a ... Blend human connection with technology by using CRM and engagement platforms to personalize ...
Surety Senior Client Advisor
Sanford, FL · On-site
Surety Senior Client Advisor Department: Growth Location: Sanford, FL About Acrisure Acrisure is a ... Blend human connection with technology by using CRM and engagement platforms to personalize ...
Surety Senior Client Advisor
Sanford, FL · On-site
Surety Senior Client Advisor Department: Growth Location: Sanford, FL About Acrisure Acrisure is a ... Blend human connection with technology by using CRM and engagement platforms to personalize ...
Surety Senior Client Advisor
Sanford, FL · On-site
Surety Senior Client Advisor Department: Growth Location: Sanford, FL About Acrisure Acrisure is a ... Blend human connection with technology by using CRM and engagement platforms to personalize ...
Client Analytics Manager- Value Who We Are ... TurningPoint Healthcare Solutions is a leader in advanced clinical and technology-enabled complex ...
Client Analytics Manager- Value Who We Are ... TurningPoint Healthcare Solutions is a leader in advanced clinical and technology-enabled complex ...
Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with ... Collaborate with Client Coverage Sales and Relationship Management to drive service success and ...
Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with ... Collaborate with Client Coverage Sales and Relationship Management to drive service success and ...
Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with ... Collaborate with Client Coverage Sales and Relationship Management to drive service success and ...
Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with ... Collaborate with Client Coverage Sales and Relationship Management to drive service success and ...
Client Technology Manager information
What is the difference between Client Technology Manager vs Technical Support Specialist?
| Aspect | Client Technology Manager | Technical Support Specialist |
|---|---|---|
| Credentials | Bachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or Microsoft | Relevant certifications like CompTIA A+, Network+, or vendor-specific certifications |
| Work Environment | Oversees client technology solutions, manages teams, and coordinates with clients in corporate settings | Provides technical assistance, troubleshooting, and support directly to end-users or clients |
| Employer & Industry | IT service providers, corporate IT departments, technology consulting firms | Help desks, IT support centers, technology vendors |
The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.
How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?
What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?
What does a client technology manager do?
Part-time
Re-posted 16 days ago
Deloitte rating
8.2
Based on 92 frontline employees who took The Breakroom Quiz
45th of 150 rated financial services
Job description
Power and Utilities OT (Operational Technology) - Manager
Position Summary
Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? If so, Deloitte & Touche LLP could be the place for you. Traditional security programs have often been unsuccessful in unifying the need to both secure and support technology innovation required by the business. Join Deloitte's Cyber team and become a member of the largest group of cybersecurity professionals worldwide.
Recruiting for this role ends on 12/21/2026
Work you'll do
Responsibilities:
- Identify and evaluate complex business and technology risks
- Develop remediation methods to mitigate risks
- Demonstrate problem solving, critical thinking and logical structuring skills
- Assist in the selection and tailoring of approaches, methods and tools to support service offering or industry projects
- Actively participate in decision making with engagement management and seek to understand the broader impact of current decisions
- Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services
- Identify opportunities to improve engagement profitability and manage engagement economics
- Demonstrate ability to with identify and address client needs: building solid relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to the manager
- Demonstrate a general knowledge of market trends, competitor activities, Deloitte Advisory products and service lines
Required Skills:
- 7+ years of demonstrate advanced understanding and experience governing and implementing power and utility regulations and standards including:
- North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP)
- NERC Operations and Planning (O&P)
- Federal Energy Regulatory Commission
- Transportation Security Administration (TSA) Cybersecurity
- IEC 62443 standard - Securing Industrial Automation and Control Systems (IACS)
- Nuclear Energy Institute (NEI) - NEI 08-09, 10 CFR 73.54
- 7+ years of demonstrate advanced understanding and cyber risk management in at least two of the following areas:
- SCADA with experience in securing ICS (Industrial Control Systems) security
- Internet of Things (IOT) architecture and security
- OT (Operational Technology) security
- NERC CIP-015 - Internal Network Security Monitoring (INMS)
- Embedded systems security
- OT network segmentation (zones/conduits), jump hosts, secure remote access
- Passive OT discovery/asset inventory, OT IDS, SIEM integration/use cases
- Incident response in OT (containment with availability/safety constraints)
- Vendor/OEM risk management, SBOM/patch constraints, compensating controls
- Security experience in the field environment within the Power, Utilities & Renewables, Oil & Gas, or Industrial Products & Construction industry sectors
- 7+ years of demonstrate advanced understanding of business processes and cyber risk management in an OT / SCADA environment in two or more areas such as:
- Cyber security
- Secure Supply Chain
- Security Analytics
- Security Operations Centers
- Vulnerability and Threat Management
- Data Security
- Secure Dev Ops
- Business continuity management
- Familiarity with industry standards and regulatory requirements around cyber risk management (e.g., ISO 27001, IEC 62443, NIST CSF)
- Limited sponsorship opportunities may be available
Additional Requirements:
- Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Locations include: Houston, Dallas, Cleveland, Detroit, St. Louis, Pittsburgh, Boston, Charlotte, Atlanta, Miami, Memphis, Denver, Phoenix, Salt Lake City, Los Angeles, San Diego, San Franciso, Seattle. Must be within a reasonable commute and willing to work part-time in the Deloitte and/or client offices.
Preferred:
- Minimum of 4 years working in an OT environment (e.g. OT security, ICS security, IOT security, SCADA, etc.)
- Minimum 4 years designing security for infrastructure, network and application architectures
- Experience in the Power Utilities & Renewables, Oil & Gas, or Industrial Products & Construction sector
- Demonstrated experience working with cloud platforms (AWS, Azure)
- 5+ years implementing security solutions
- BA/BS in cyber security, information security, engineering, computer science, information technology, information management, information sciences, business administration, or related field preferred
- CISSP, CISM, or CISA certification a plus
- Excellent verbal and written communication
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#CyberES26
Power and Utilities OT (Operational Technology) - Manager
Position Summary
Are you interested in working in a dynamic environment that offers opportunities for professional growth and new responsibilities? If so, Deloitte & Touche LLP could be the place for you. Traditional security programs have often been unsuccessful in unifying the need to both secure and support technology innovation required by the business. Join Deloitte's Cyber team and become a member of the largest group of cybersecurity professionals worldwide.
Recruiting for this role ends on 12/21/2026
Work you'll do
Responsibilities:
- Identify and evaluate complex business and technology risks
- Develop remediation methods to mitigate risks
- Demonstrate problem solving, critical thinking and logical structuring skills
- Assist in the selection and tailoring of approaches, methods and tools to support service offering or industry projects
- Actively participate in decision making with engagement management and seek to understand the broader impact of current decisions
- Facilitate use of technology-based tools or methodologies to review, design and/or implement products and services
- Identify opportunities to improve engagement profitability and manage engagement economics
- Demonstrate ability to with identify and address client needs: building solid relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to the manager
- Demonstrate a general knowledge of market trends, competitor activities, Deloitte Advisory products and service lines
Required Skills:
- 7+ years of demonstrate advanced understanding and experience governing and implementing power and utility regulations and standards including:
- North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection (CIP)
- NERC Operations and Planning (O&P)
- Federal Energy Regulatory Commission
- Transportation Security Administration (TSA) Cybersecurity
- IEC 62443 standard - Securing Industrial Automation and Control Systems (IACS)
- Nuclear Energy Institute (NEI) - NEI 08-09, 10 CFR 73.54
- 7+ years of demonstrate advanced understanding and cyber risk management in at least two of the following areas:
- SCADA with experience in securing ICS (Industrial Control Systems) security
- Internet of Things (IOT) architecture and security
- OT (Operational Technology) security
- NERC CIP-015 - Internal Network Security Monitoring (INMS)
- Embedded systems security
- OT network segmentation (zones/conduits), jump hosts, secure remote access
- Passive OT discovery/asset inventory, OT IDS, SIEM integration/use cases
- Incident response in OT (containment with availability/safety constraints)
- Vendor/OEM risk management, SBOM/patch constraints, compensating controls
- Security experience in the field environment within the Power, Utilities & Renewables, Oil & Gas, or Industrial Products & Construction industry sectors
- 7+ years of demonstrate advanced understanding of business processes and cyber risk management in an OT / SCADA environment in two or more areas such as:
- Cyber security
- Secure Supply Chain
- Security Analytics
- Security Operations Centers
- Vulnerability and Threat Management
- Data Security
- Secure Dev Ops
- Business continuity management
- Familiarity with industry standards and regulatory requirements around cyber risk management (e.g., ISO 27001, IEC 62443, NIST CSF)
- Limited sponsorship opportunities may be available
Additional Requirements:
- Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Locations include: Houston, Dallas, Cleveland, Detroit, St. Louis, Pittsburgh, Boston, Charlotte, Atlanta, Miami, Memphis, Denver, Phoenix, Salt Lake City, Los Angeles, San Diego, San Franciso, Seattle. Must be within a reasonable commute and willing to work part-time in the Deloitte and/or client offices.
Preferred:
- Minimum of 4 years working in an OT environment (e.g. OT security, ICS security, IOT security, SCADA, etc.)
- Minimum 4 years designing security for infrastructure, network and application architectures
- Experience in the Power Utilities & Renewables, Oil & Gas, or Industrial Products & Construction sector
- Demonstrated experience working with cloud platforms (AWS, Azure)
- 5+ years implementing security solutions
- BA/BS in cyber security, information security, engineering, computer science, information technology, information management, information sciences, business administration, or related field preferred
- CISSP, CISM, or CISA certification a plus
- Excellent verbal and written communication
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#CyberES26