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Client Technology Manager Jobs in Kentucky (NOW HIRING)

IT Manager, Platforms

Shepherdsville, KY ยท On-site

$89K - $109K/yr

We're looking for an IT Manager (Platforms) to work closely with technical peers, internal business ... Primary point of contact with business, operations and client to drive optimization, productivity ...

IT Manager, Platforms

Shepherdsville, KY ยท On-site

$89K - $109K/yr

We're looking for an IT Manager (Platforms) to work closely with technical peers, internal business ... Primary point of contact with business, operations and client to drive optimization, productivity ...

You will identify client technology needs, develop qualified opportunities, and position business-focused solutions across managed IT services, cybersecurity, cloud, infrastructure, help desk, and ...

This role is responsible for implementing, configuring, and supporting client technology solutions ... Manage Microsoft 365 administration, including Exchange Online, Entra ID, SharePoint, and Teams

IT Systems Administrator

Louisville, KY ยท On-site

$65K - $85K/yr

This role is responsible for implementing, configuring, and supporting client technology solutions ... Manage Microsoft 365 administration, including Exchange Online, Entra ID, SharePoint, and Teams

You will identify client technology needs, develop qualified opportunities, and position business-focused solutions across managed IT services, cybersecurity, cloud, infrastructure, help desk, and ...

We provide project-based and managed IT services to customers across the country in addition to ... Maintain client's technology infrastructure: Perform daily, monthly, and annual client ...

IT Systems Engineer

Louisville, KY ยท On-site

$90K - $130K/yr

We provide project-based and managed IT services to customers across the country in addition to ... Maintain client's technology infrastructure: Perform daily, monthly, and annual client ...

We provide project-based and managed IT services to customers across the country in addition to ... Maintain client's technology infrastructure: Perform daily, monthly, and annual client ...

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Client Technology Manager information

What is the difference between Client Technology Manager vs Technical Support Specialist?

AspectClient Technology ManagerTechnical Support Specialist
CredentialsBachelor's in IT, Computer Science, or related field; certifications like CompTIA, Cisco, or MicrosoftRelevant certifications like CompTIA A+, Network+, or vendor-specific certifications
Work EnvironmentOversees client technology solutions, manages teams, and coordinates with clients in corporate settingsProvides technical assistance, troubleshooting, and support directly to end-users or clients
Employer & IndustryIT service providers, corporate IT departments, technology consulting firmsHelp desks, IT support centers, technology vendors

The main difference is that a Client Technology Manager focuses on managing client technology projects and teams, ensuring solutions meet client needs, while a Technical Support Specialist provides direct technical support and troubleshooting to end-users. Both roles require technical knowledge, but the manager role emphasizes oversight and client communication.

How does a client technology manager typically collaborate with other departments to ensure successful technology implementation for clients?

A Client Technology Manager often works closely with cross-functional teams such as sales, engineering, project management, and customer support to deliver tailored technology solutions for clients. This collaboration involves regularly communicating client requirements, coordinating technical resources, and ensuring all stakeholders are aligned on project timelines and deliverables. By acting as a bridge between clients and internal teams, the Client Technology Manager helps facilitate smooth deployments, resolve technical challenges, and maintain high client satisfaction throughout the project lifecycle.

What are the key skills and qualifications needed to thrive as a client technology manager, and why are they important?

To thrive as a Client Technology Manager, you need expertise in IT infrastructure, project management, and a solid understanding of client business needs, often supported by a degree in computer science or information systems. Familiarity with platforms like Microsoft 365, cloud services, CRM tools, and ITIL or PMP certification is common in this role. Exceptional communication, problem-solving, and relationship-building skills help in translating technical solutions into business value and managing client expectations. These abilities are crucial for aligning technology strategies with client objectives and delivering successful, long-term solutions.

What does a client technology manager do?

A Client Technology Manager oversees the technology needs and solutions for a company's clients. They act as a liaison between clients and the internal IT team, ensuring that client requirements are understood and implemented effectively. Their responsibilities often include managing client relationships, coordinating the delivery of technology services, and providing technical guidance to optimize client satisfaction and business outcomes. This role requires strong communication skills, technical expertise, and the ability to manage multiple projects simultaneously.
What are popular job titles related to Client Technology Manager jobs in Kentucky? For Client Technology Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Client Technology Manager jobs in Kentucky look for? The top searched job categories for Client Technology Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Client Technology Manager jobs? Cities in Kentucky with the most Client Technology Manager job openings:

IT Manager, Platforms

Bertelsmann-Jobs

Shepherdsville, KY โ€ข On-site

$89K - $109K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

Company Description
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we're on it.
Job Description
We're looking for an IT Manager (Platforms) to work closely with technical peers, internal business contacts and external clients to develop, design and continuously improve ERP backbone to successful business. This will take a solid understanding of SAP, strong understanding of solutions and configuration options, understanding integration points and knowledge of our business processes. The position requires strong communication and organizational skills as well as a follow-through mentality.
The IT Manager, Platforms is responsibilities include, but are not limited to:
  • Implementing new customer projects and change requests for Arvato with direct interaction with internal stakeholders, and external clients.
  • Manage implementation lifecycle across platforms applications including the gathering of requirements, process analysis, designing, implementing solutions, deployment, and documenting, training and supporting users.
  • Primary point of contact with business, operations and client to drive optimization, productivity and meet business needs.
  • Experienced in working on end-to-end SCM processes
  • Deep understanding of complex 3PL IT landscape and integration with clients
  • Part of global IT team responsible for process alignment for all regions for clients
  • Supervisory and people management for Platforms team within US
  • Responsible for estimates, budget and IT costs for area of responsibility

Qualifications
  • Bachelor's degree in computer science or closely related field preferred; equivalent experience will be considered
  • 5+ years of support/implementation experience required
  • 3+ years of experience managing integration to SAP
  • 1+ years experience with people management or leadership role
  • SAP R/3 experience required, with some S/4 Hana experience preferred
  • RF Gun/Mobisys (mobile application), IDoc's (EDI), QM is a plus
  • ITIL certification preferred
  • Proactively identify problematic issues (data or process) and work with the necessary individual(s) to resolve such issues
  • Work with business users to gather more details on new IT Systems issues, categorize the issues accurately to help address them in a timely manner
  • Intellectual curiosity, problem solving and detail oriented
  • Provide high quality support in all areas of the operation
  • Strong analytical and troubleshooting skills
  • Very good communication skills and follow-through ability
  • Work independently in an international environment
  • Strong relationship management and collaboration skills

Additional Information
  • Medical, Dental, Vision, Life Insurance, and Disability Pay.
  • 401(k) with company matching up to 6%.
  • Paid Time Off, including paid holidays.
  • Flexible Spending Accounts.
  • Voluntary benefits such as legal and financial assistance, pet insurance, and more.
  • Employee Assistance Program.
  • Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
  • Commuter benefits.
  • Employee engagement activities.

Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company's Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
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