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Client Technical Support Associate Jobs in Gretna, NE

Fiserv, Inc.

Technical Support Agent

Omaha, NE · On-site

As a Technical Support Agent, you will provide advanced support to clients by troubleshooting ... client-impacting issues * Associate degree or higher in Information Technology, Business ...

Monitise

Technical Support Agent

Omaha, NE · On-site

As a Technical Support Agent, you will provide advanced support to clients by troubleshooting ... client-impacting issues * Associate degree or higher in Information Technology, Business ...

Orion

Technical Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion

Technical Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

The Technical Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels. This role focuses on resolving foundational ...

Orion

Premier Technical Support Specialist

Omaha, NE · On-site

$56K - $82K/yr

Serve as a technical support resource for Advisor Portal related questions, workflows, and client ... impacting issues. * Respond to Advisor Portal inquiries across phone, email, chat, Salesforce cases ...

Orion

Premier Technical Support Specialist

Omaha, NE · Hybrid

$56K - $82K/yr

Serve as a technical support resource for Advisor Portal related questions, workflows, and client ... impacting issues. * Respond to Advisor Portal inquiries across phone, email, chat, Salesforce cases ...

EMS, Inc.

Technical Support Representative

Omaha, NE

As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat ... Must be able to maintain a strong relationship and communication between EMS and client on account ...

EMS Inc.

Technical Support Representative

Omaha, NE · On-site

As a Technical Support Agent you must be able to answer inbound customer calls, email, and chat ... Must be able to maintain a strong relationship and communication between EMS and client on account ...

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All JobsClient Technical Support Associate JobsClient Technical Support Associate Jobs in Gretna, NE

Client Technical Support Associate information

See Gretna, NE salary details

$15

$26

$53

How much do client technical support associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for client technical support associate in Gretna, NE is $26.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $25.29 per hour, depending on experience, location, and employer.

What does a client technical support associate do?

A client technical support associate typically works at a help desk and answers customer questions by telephone, email, or through an online portal. This includes resolving problems with the company's services or equipment the customer is using. Communication is key, as a client technical support associate should try to remain calm and patient with each customer. Many employers with this kind of staff offer 24/7 assistance, so this position may require weekend and night availability.

More about Client Technical Support Associate jobs
What cities near Gretna, NE are hiring for Client Technical Support Associate jobs? Cities near Gretna, NE with the most Client Technical Support Associate job openings:
Infographic showing various Client Technical Support Associate job openings in Gretna, NE as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $54,482 per year, or $26.2 per hour.

Corporate Technical Support Associate

AMCON Distributing Company

Omaha, NE • On-site

Full-time

Re-posted 9 days ago

AMCON Distributing Company rating

5.9

Company rating: 5.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

352nd of 408 rated retail wholesalers

Job description

Job Summary:
The Technical Support Associate will provide technical assistance to both employees and customers in troubleshooting and resolving computer-related issues.
Duties/Responsibilities:
  • Mobile Device Management: connecting to network, installing applications. Examples include cell phones, tablets, mobile printers etc. (WMS equipment: wrist units and ring scanners a plus).
  • Ordering, Receiving and Shipping equipment in/out of the Corporate office.

Maintaining and regular audits of assets such as an inventory management system.
  • Identifies, investigates, and resolves user problems with computer software and hardware.
  • Fields support calls, chat, email, and/or other communication from users with inquiries regarding software programming, connectivity, printing, and similar concerns.
  • Guides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.
  • Assists users with installation of software and troubleshooting of related problems; refers more complicated issues to appropriate staff.
  • Communicates regularly with other members of the support team to discuss recurring problems and to share solutions and best practices.
  • Setting up or repairing computer hardware and other associated devices such as printers and scanners; arranges some repairs with third party vendors.
  • Troubleshooting system failures and identifying roadblocks in the network
  • Setting up new users and giving them appropriate access
  • Monitoring computer and telecommunication systems to improve network performance
  • Performing backup procedures to reduce the risk of data loss
  • Attends training sessions on new equipment, software, platforms, and other products; assists with development of user manuals and similar documentation for these products.
  • Maintains knowledge of technology innovations and trends.
  • Performs other related duties as assigned.

Required Skills/Abilities:
• Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills, especially remotely.

• Ability to explain technical issues to technical and nontechnical employees and customers.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn an array of computer hardware and software.
Education and Experience:
• Bachelor's degree in Computer Science or related disciplines preferred.
• At least three years of experience in customer technical support highly preferred.
• System or network administration, VMware, telecommunications knowledge.
Physical Requirements:
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

What AMCON Distributing Company employees say

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