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Client Support Jobs in Atlanta, GA (NOW HIRING)

QTS Realty Trust, Inc.

Client Support Specialist

Duluth, GA · On-site

$16.50 - $22.25/hr

Client Services Specialist The Client Services Specialist is responsible for supporting existing customers through proactive account support, issue resolution, and operational coordination to drive ...

Malibu, Atlanta

Client Support Agent

Atlanta, GA · On-site

$18 - $24/hr

... supporting them and helping them to thrive within a workplace. The way Malibu is structured fosters an exciting, productive and client-focused environment for all of our team. Our goal is to provide ...

Malibu, Atlanta

Client Support Agent

Atlanta, GA · On-site

$18 - $24/hr

... supporting them and helping them to thrive within a workplace. The way Malibu is structured fosters an exciting, productive and client-focused environment for all of our team. Our goal is to provide ...

Ministry Brands

Client Support Specialist

Alpharetta, GA · On-site

$52 - $76/hr

Client Support Specialist**to join our growing team!**Who we are**Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and ...

Ministry Brands

Client Support Specialist

Alpharetta, GA · On-site

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministry Brands

Client Support Specialist

Alpharetta, GA · On-site

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministry Brands

Client Support Specialist

Alpharetta, GA · On-site

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministry Brands

Client Support Specialist

Alpharetta, GA · On-site

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministry Brands

Client Support Specialist

Alpharetta, GA · On-site

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministrybrands

Client Support Specialist

Alpharetta, GA · On-site

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministrybrands

Client Support Specialist

Alpharetta, GA · On-site

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministrybrands

Client Support Specialist

Alpharetta, GA · Hybrid

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministrybrands

Client Support Specialist

Alpharetta, GA · Hybrid

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministrybrands

Client Support Specialist

Alpharetta, GA · Hybrid

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministry Brands

Client Support Specialist

Alpharetta, GA · On-site

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

Ministrybrands

Client Support Specialist

Alpharetta, GA · Hybrid

$17.50 - $23.75/hr

Ministry Brands is looking for a Client Support Specialist to join our growing team! Who we are Ministry Brands is a leading provider of SaaS operational management systems, payments platforms ...

ATC Healthcare

Client Support Worker (CSW)

Mcdonough, GA · On-site

$14.40/hr

Client Support Worker (CSW) Location: McDonough, GA Full-time: 8a-5p Pay: $14.40/hour + shift differentials Why Join ATC Healthcare? Are you a compassionate and patient individual who wants to make a ...

Valsoft Corporation

Client Support Technician

Duluth, GA · On-site

$16.75 - $22.75/hr

The Support Agent will work directly with end users to diagnose incidents, identify root causes, and guide customers through clear, step-by-step solutions while meeting service-level commitments. The ...

Valsoft Corporation

Client Support Technician

Duluth, GA

$16.75 - $22.75/hr

The Support Agent will work directly with end users to diagnose incidents, identify root causes, and guide customers through clear, step-by-step solutions while meeting service-level commitments. The ...

Valsoft Corporation

Client Support Technician

Duluth, GA · On-site

$16.75 - $22.75/hr

The Support Agent will work directly with end users to diagnose incidents, identify root causes, and guide customers through clear, step-by-step solutions while meeting service-level commitments. The ...

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Showing results 21-40

All JobsClient Support JobsClient Support Jobs in Atlanta, GA

Client Support information

See Atlanta, GA salary details

$10

$17

$24

How much do client support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client support in Atlanta, GA is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.10 per hour, depending on experience, location, and employer.

What is a client support?

A Client Support specialist is a professional who assists customers or clients by responding to their inquiries, resolving issues, and providing information about products or services. They serve as a direct point of contact between the company and its clients, ensuring customer satisfaction and maintaining positive relationships. Client Support specialists may communicate with clients via phone, email, chat, or in person, and often troubleshoot problems or guide clients through processes. Their role is vital in building trust and loyalty, and they often collaborate with other teams to address client needs effectively.

What skills and qualifications are needed for client support?

To thrive as a Client Support professional, you need strong problem-solving abilities, product knowledge, and typically a background in customer service or a related field. Familiarity with CRM software, ticketing systems, and communication platforms is often required. Excellent communication, patience, and conflict-resolution skills help you build rapport and handle challenging situations effectively. These skills ensure client satisfaction, efficient issue resolution, and contribute to long-term business relationships.

How does a client support role typically interact with other departments within an organization?

Client Support professionals frequently collaborate with teams such as Sales, Product Development, and IT to resolve client issues efficiently. This role often acts as the bridge between clients and internal teams, relaying feedback, escalating technical problems, and ensuring client needs are addressed. Effective communication and teamwork are essential, as timely coordination can significantly impact client satisfaction and retention. Regular meetings and shared platforms are commonly used to streamline cross-department interactions.

What is the difference between Client Support vs Customer Service Representative?

AspectClient SupportCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; technical knowledge may be preferredHigh school diploma or equivalent; strong communication skills
Work EnvironmentTechnical support centers, online chat, email, phoneCall centers, retail, online support channels
Employer & Industry UsageTech companies, software providers, B2B servicesRetail, telecom, hospitality, general consumer services

Client Support typically involves assisting clients with technical issues, product setup, or specialized services, often requiring technical knowledge. Customer Service Representatives handle general inquiries, complaints, and product information for a broad consumer base. While both roles focus on customer interaction, Client Support is more technical and specialized, whereas Customer Service is more general and transactional.

What are popular job titles related to Client Support jobs in Atlanta, GA?

For Client Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Client Support jobs in Atlanta, GA look for?

The top searched job categories for Client Support jobs in Atlanta, GA are:

Client Support jobs near you
Infographic showing various Client Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,345 per year, or $18 per hour.

Client Support Specialist

QTS Realty Trust, Inc.

Duluth, GA • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Client Services Specialist
The Client Services Specialist is responsible for supporting existing customers through proactive account support, issue resolution, and operational coordination to drive customer satisfaction, revenue retention, and growth across a portfolio of more than 1,000 accounts. This role serves as a key liaison between customers, Account Management, Sales, Billing, Operations, and other internal teams to ensure exceptional customer experience. The Client Services Specialist reports to the Senior Manager, Client Services.
Responsibilities
Other duties may be assigned.
  • Provide customer data, reporting, and operational insights to Sales Executives, Sales Leadership, Account Managers, and Account Management Leadership to support customer retention and growth strategies.
  • Act as a self-starter who takes ownership of customer and operational issues, proactively identifies solutions, drives follow-up activities, and manages priorities effectively to ensure exceptional service and successful outcomes.
  • Lead the Renewal Review process by coordinating cross-functional audits and physical site reviews with the Critical Operations Team (COT), Operations Support, and Facilities teams; validating customer services and data; identifying risks and discrepancies; and providing accurate information to support contract renewals, upgrades, customer growth opportunities, and revenue retention efforts.
  • Partner with internal teams to maintain data integrity and ensure the accuracy and consistency of customer records across Salesforce, ServiceNow, contracts, reporting tools, and other operational systems, proactively identifying and resolving discrepancies that impact customer service, reporting, and business operations.
  • Deliver contracts, invoices, and other customer documentation to clients and internal stakeholders as needed.
  • Serve as the primary escalation point for service-related issues and requests that cannot be resolved by the Operations Support Center (OSC).
  • Address billing inquiries and reporting discrepancies by partnering with Billing, Accounts Receivable, and customers to drive timely resolution.
  • Complete credit requests, account billing/contract reviews, and other ad hoc customer or business support activities.
  • Coordinate and facilitate cross-functional meetings with customers and internal stakeholders to investigate and resolve customer name changes, invoice discrepancies, billing concerns, and account-related issues, driving action items to completion and ensuring timely, accurate resolution.
  • Manage the customer termination process by coordinating with customers and internal stakeholders to ensure accurate documentation, validate services and contractual obligations, facilitate service disconnects, resolve outstanding billing or account issues, and ensure timely completion of all termination-related activities.

BASIC QUALIFICATIONS
  • Bachelor's degree in Business, Project Management, a related technical field, or an equivalent combination of education and professional experience.
  • Three or more years of experience in a customer-facing, operational, project management, or client services role, preferably within the technology, managed services, telecommunications, or data center industries.

PREFERRED QUALIFICATIONS
  • Experience working with enterprise platforms such as Salesforce, Tableau, Icertis, Workday, YayPay, and ServiceNow.
  • Knowledge of data center operations, infrastructure, and customer lifecycle management.
  • Experience supporting cross-functional teams in a fast-paced, technology-driven environment.

KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrated ability to provide guidance, mentorship, and support to team members while fostering collaboration and accountability.
  • Exceptional customer service, communication, and relationship-building skills, with the ability to effectively interact and negotiate with stakeholders at all levels of the organization.
  • Strong organizational, analytical, and problem-solving skills with a focus on delivering customer-centric solutions.
  • Proven ability to manage multiple priorities, coordinate across teams, and drive tasks to completion in a dynamic environment.
  • Advanced proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Visio, and Project.
  • Ability to work collaboratively with Sales, Engineering, Product, Operations, Finance, and other cross-functional teams.

TOTAL REWARDS
At QTS, we recognize that our people are our greatest asset. This role is eligible for a comprehensive Total Rewards package designed to support your health, financial well-being, professional growth, and work-life balance. Benefits include:
  • Medical, dental, vision, life, and disability insurance
  • 401(k) retirement savings plan
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
  • Generous paid time off and company holidays
  • Paid volunteer time off
  • Employee Assistance Program (EAP)
  • Tuition assistance and professional development opportunities
  • Paid parental leave
  • Military leave assistance
  • QTS Scholarship Program for eligible dependents
  • Wellness programs and additional company-sponsored benefits

This position is eligible for participation in the QTS annual bonus program.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The "Know Your Rights" Poster is included here:
Know Your Rights (English)
Know Your Rights (Spanish)
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

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