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Client Support Rep Jobs (NOW HIRING)

Valsoft Corp.

Client Support Representative

Tampa, FL · On-site

$15.50 - $20.25/hr

... CSR will be responsible for providing clients with industry leading training and support for ... A successful candidate must be able to assess and diagnose client issues, train customers on ...

Orion

Client Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Orion

Client Support Representative

Omaha, NE · On-site

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Orion

Client Support Representative

Omaha, NE · Hybrid

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

Built Technologies

$45K - $65K/yr

Client Support Representative At Built, our Customer Support team is the first point of contact for customers seeking guidance or solutions on our platform. As a Customer Support Representative , you ...

Awardco

Client Support Representative

Lindon, UT · On-site

$15 - $19.50/hr

Fulfill client orders and aid in support tickets * Work directly with platform users in answering their questions and helping to resolve any issues * Communicate with clients via email, chat, and ...

Soleran

Client Support Representative

Overland Park, KS · On-site

$16.25 - $21.50/hr

The Client Support Technician role is an office based position at our headquarters based in Overland Park, Kansas. This is a great opportunity to work in a technology company that is rapidly ...

NRA Group, LLC

Be Seen First

Client Support Representative

Harrisburg, PA · On-site

$16 - $20/hr

Monitor client complaints and ensure the implementation of any resolutions necessary for continued 100% client satisfaction * Ability to interact with other departments in a professional and ...

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Client Support Rep information

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How much do client support rep jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for client support rep in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges Client Support Representatives face when managing multiple client inquiries simultaneously?

Client Support Representatives often juggle several client requests at once, which requires strong organizational and time-management skills. A major challenge is prioritizing urgent issues while ensuring all clients feel heard and supported. Balancing these demands involves clear communication, effective use of ticketing systems, and sometimes collaborating with other departments to resolve more complex issues. Maintaining professionalism and empathy under pressure is key to success in this role.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong problem-solving abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is commonly required. Excellent communication, patience, and active listening are crucial soft skills for building rapport and resolving client issues effectively. These competencies ensure prompt, accurate support and foster long-term client satisfaction and loyalty.

What does a Client Support Representative do?

A Client Support Representative is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services. They typically respond to client communications via phone, email, or chat, ensuring that clients receive prompt and helpful service. Client Support Reps may also help troubleshoot problems, process orders, and escalate more complex issues to higher-level support staff. Their goal is to ensure customer satisfaction and maintain positive relationships between the company and its clients.
What states have the most Client Support Rep jobs? States with the most job openings for Client Support Rep jobs include:
Client Support Rep jobs near you

Client Support Representative

Parmele Disability Advocates

Lees Summit, MO • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • Wellness resources
  • 401(k)
  • Dental insurance

Monday–Friday, 8:00 AM – 5:00 PM
Lee Summit, MO | Hybrid/Remote Position | This position begins with required in-office training. Upon successful completion, the role transitions to a hybrid/remote schedule. Equipment is provided after training. 

Start Your Career with Purpose
At Parmele Disability Advocates, we help individuals secure the Social Security benefits they deserve. The Client Support Representative position is the heart of client communication — providing vital administrative support and compassionate guidance to individuals during some of the most challenging times in their lives.
No prior experience? No problem. We provide paid training and a clear path for success. 
What You’ll Do 
You’ll act as a bridge between clients, our firm, and the Social Security Administration (SSA), ensuring accurate case tracking, timely communication, and exceptional client service.
Key responsibilities: 

  • Serve as a professional liaison between clients and the Social Security Administration (SSA)
  • Respond to client inquiries with empathy, clarity, and professionalism
  • Collect and document case information accurately and efficiently
  • Track deadlines and prepare timely correspondence
  • Maintain and update case files in our system with precision
  • Perform administrative tasks to support effective case management
  • Collaborate with internal teams to ensure smooth client experiences
  • Assist with additional duties as needed to support clients and the firm

What We’re Looking For
We’re seeking motivated individuals who are organized, detail-oriented, and ready to learn.
Qualifications: 

  • Prior customer service experience preferred
  • Excellent written and verbal communication skills
  • Strong ability to work independently and manage multiple priorities
  • Detail-oriented with strong organizational and time management skills
  • Calm, composed, and professional under pressure
  • Self-motivated team player with a positive attitude
  • Critical thinker with strong problem-solving abilities

Why Join Parmele Disability Advocates? 

  • Make a meaningful impact helping clients access critical benefits 
  • Paid training and ongoing development 
  • Clear opportunities for career advancement 
  • Supportive, team-oriented work environment 
  • Established and growing organization 

About Us
Parmele Disability Advocates brings over 150 years of combined disability experience and has helped more than 61,000 individuals secure benefits. What started as a two-person operation has grown into a team of 150 professionals serving clients across multiple states. 
Apply Today
If you’re looking for a stable, full-time role where your work truly matters, we encourage you to apply and start your career with us.

Flexible work from home options available.