ZipRecruiter

Log In

1

Client Support Rep Jobs (NOW HIRING)

SHAZAM

Client Support Representative

Des Moines, IA · On-site

$21 - $25/hr

SHAZAM is looking for a Client Support Representative to join our client support team. In this role, you will answer calls from clients and resolve issues in a timely and efficient manner. What you ...

Luxury Presence

Client Support Representative

Phoenix, AZ

$16.50 - $21.50/hr

We're looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative ...

Luxury Presence

Client Support Representative

Phoenix, AZ · On-site

$16.50 - $21.50/hr

We're looking for a Client Support Representative to join our talented and growing Support team. Our clients are some of the top real estate agents in the world and as a Client Support Representative ...

Davenport & Company

Client Support Representative

Richmond, VA · Remote

$16.25 - $21.50/hr

CLIENT SUPPORT REPRESENTATIVE Location: Richmond, VA Department: Client Services OVERVIEW: This full time, non-exempt position will primarily provide administrative, technical and sales support for ...

Davenport

Client Support Representative

Richmond, VA · Remote

$16.25 - $21.50/hr

CLIENT SUPPORT REPRESENTATIVE Location: Richmond, VA Department: Client Services OVERVIEW: This full time, non-exempt position will primarily provide administrative, technical and sales support for ...

Orion

Client Support Representative

Lehi, UT · Hybrid

$20.67 - $29.57/hr

The Client Support Representative is a frontline support professional responsible for handling client inquiries across phone, chat, and case channels in a variety of knowledge areas. This role ...

next page

Showing results 1-20

All JobsClient Support Rep Jobs

Client Support Rep information

See salary details

$11

$18

$25

How much do client support rep jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for client support rep in the United States is $18.67, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges Client Support Representatives face when managing multiple client inquiries simultaneously?

Client Support Representatives often juggle several client requests at once, which requires strong organizational and time-management skills. A major challenge is prioritizing urgent issues while ensuring all clients feel heard and supported. Balancing these demands involves clear communication, effective use of ticketing systems, and sometimes collaborating with other departments to resolve more complex issues. Maintaining professionalism and empathy under pressure is key to success in this role.

What does a client support rep do?

A client support representative assists customers by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat, and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

How can I make 2000 a week working from home?

A Client Support Representative can potentially earn $2,000 a week by working full-time, providing high-quality customer service, and gaining experience or specialized skills. Some roles offer commission or performance-based bonuses that can increase earnings, and proficiency with communication tools and CRM software is often required. Achieving this income level may also involve working additional hours or taking on multiple clients or roles.

What job makes $10,000 a month without a degree?

A Client Support Representative typically does not earn $10,000 a month without significant experience or specialized skills. High-paying roles in sales, real estate, or entrepreneurship can reach that level without a degree, but they often require strong communication skills, industry knowledge, and a proven track record. Most jobs with such income levels usually demand expertise, certifications, or business ownership rather than formal education alone.

What are the key skills and qualifications needed to thrive as a Client Support Representative, and why are they important?

To thrive as a Client Support Representative, you need strong problem-solving abilities, customer service experience, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is commonly required. Excellent communication, patience, and active listening are crucial soft skills for building rapport and resolving client issues effectively. These competencies ensure prompt, accurate support and foster long-term client satisfaction and loyalty.

What does a Client Support Representative do?

A Client Support Representative is responsible for assisting customers by answering inquiries, resolving issues, and providing information about products or services. They typically respond to client communications via phone, email, or chat, ensuring that clients receive prompt and helpful service. Client Support Reps may also help troubleshoot problems, process orders, and escalate more complex issues to higher-level support staff. Their goal is to ensure customer satisfaction and maintain positive relationships between the company and its clients.

Is CSR a good entry level position?

A Client Support Representative (CSR) role is generally considered a good entry-level position because it requires basic communication and problem-solving skills, often with on-the-job training. It provides experience in customer service, technical tools, and understanding client needs, which can be valuable for advancing into higher roles in support, sales, or management.
What states have the most Client Support Rep jobs? States with the most job openings for Client Support Rep jobs include:
Client Support Rep jobs near you

Client Support Representative

SHAZAM

Des Moines, IA • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.


And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.


This is a hybrid position based out of our Des Moines, IA office.

What we’re looking for:

SHAZAM is looking for a Client Support Representative to join our client support team. In this role, you will answer calls from clients and resolve issues in a timely and efficient manner.


What you'll do:

  • Take incoming calls from financial institutions with a focus on issue resolution.
  • Maintain adherence to phone schedule to ensure adequate phone coverage for client support.
  • Partner and collaborate with peers and business partners, as needed.
  • Participate in team and department planning meetings.

What you need:

  • 1+ year of call center experience. Prior banking or financial services experience.
  • Strong verbal and written communication skills.
  • Ability to work under the pressure of high expectations and deadlines.
  • Bi-lingual is a plus.

What’s in it for you:

  • A mission-driven company with a strong sense of purpose
  • A hybrid work environment that values flexibility and collaboration
  • Opportunities for professional development and career growth
  • A culture that values innovation, integrity, and community impact
  • Excellent benefits:
    • Health, dental, and vision insurance
    • 401(k) retirement plan with company match
    • Flexible spending and health savings accounts
    • Life insurance and short- and long-term disability provided at no cost
    • Time away from work – PTO, VTO, paid parental leave, and company holidays
    • Educational assistance


Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.


SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.


Apply