Client Support Manager
Columbia, MD · On-site
Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of support and preventative maintenance tickets * Work with management team to develop baseline support ...
Client Support Manager
Columbia, MD · On-site
Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of support and preventative maintenance tickets * Work with management team to develop baseline support ...
Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of support and preventative maintenance tickets * Work with management team to develop baseline support ...
Manage the Client Support team, triaging of support requests, and ticket queues. * Scheduling of support and preventative maintenance tickets * Work with management team to develop baseline support ...
... and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service ...
... and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Cultivating lasting client relationships through consistent, periodic check-ins. Completing related ... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ...
Work From Home - Client Support Manager
Columbia, MD · On-site +1
... and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service ...
Work From Home - Client Support Manager
Columbia, MD · On-site +1
... and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service ...
... and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service ...
... and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service ...
Typical day-to-day tasks include: • Conducting virtual consultations with clients. • Assessing clients' needs and imparting knowledge on solutions. • Cultivating lasting client relationships ...
Typical day-to-day tasks include: • Conducting virtual consultations with clients. • Assessing clients' needs and imparting knowledge on solutions. • Cultivating lasting client relationships ...
Client Support & Operations Specialist
Sparks Glencoe, MD · On-site
$65K/yr
Medical
Dental
Vision
Retirement
PTO
The Client Support & Operations Specialist is the connective tissue between our client-facing work ... vendor management - maintaining records, routing invoices, and keeping documentation clean
Client Support & Operations Specialist
Sparks Glencoe, MD · On-site
$65K/yr
Medical
Dental
Vision
Retirement
PTO
The Client Support & Operations Specialist is the connective tissue between our client-facing work ... vendor management - maintaining records, routing invoices, and keeping documentation clean
Job Responsibilities o Manage the Client Support team, triaging of support requests, and ticket queues. o Scheduling of support and preventative maintenance tickets o Work with management team to ...
Job Responsibilities o Manage the Client Support team, triaging of support requests, and ticket queues. o Scheduling of support and preventative maintenance tickets o Work with management team to ...
Client Services Manager
Columbia, MD · On-site
PTO
Job Responsibilities oManage the Client Support team, triaging of support requests, and ticket queues. oScheduling of support and preventative maintenance tickets oWork with management team to ...
Client Services Manager
Columbia, MD · On-site
PTO
Job Responsibilities oManage the Client Support team, triaging of support requests, and ticket queues. oScheduling of support and preventative maintenance tickets oWork with management team to ...
Client Support Technician 2
$21.25 - $29.25/hr
Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... If so, we're looking for a Full-Time Client Support Technician 2 to join our growing team. You will ...
Client Support Technician 2
$21.25 - $29.25/hr
Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... If so, we're looking for a Full-Time Client Support Technician 2 to join our growing team. You will ...
Client Support Technician 2
Columbia, MD · On-site
$21.25 - $29.25/hr
Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... If so, we're looking for a Full-Time Client Support Technician 2 to join our growing team. You will ...
Client Support Technician 2
Columbia, MD · On-site
$21.25 - $29.25/hr
Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... If so, we're looking for a Full-Time Client Support Technician 2 to join our growing team. You will ...
Legal Support Manager
Baltimore, MD · Hybrid
Medical
Dental
Vision
Retirement
Summary The Legal Support Manager, working in collaboration with and in support of the firm ... attorney-client service. Provides overall supervision and direction to LSST for respectively ...
Legal Support Manager
Baltimore, MD · Hybrid
Medical
Dental
Vision
Retirement
Summary The Legal Support Manager, working in collaboration with and in support of the firm ... attorney-client service. Provides overall supervision and direction to LSST for respectively ...
Client Support Technician 2
Columbia, MD · On-site
$21.25 - $29.25/hr
Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... Job Responsibilities o Deliver personalized IT infrastructure support for Dresner Group's customer ...
Client Support Technician 2
Columbia, MD · On-site
$21.25 - $29.25/hr
Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... Job Responsibilities o Deliver personalized IT infrastructure support for Dresner Group's customer ...
Client Support Technician 2
$21.25 - $29.25/hr
Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... Job Responsibilities o Deliver personalized IT infrastructure support for Dresner Group's customer ...
Client Support Technician 2
$21.25 - $29.25/hr
Company Description Founded in 2002 to provide quality IT advisory, implementation, and management ... Job Responsibilities o Deliver personalized IT infrastructure support for Dresner Group's customer ...
Vendor Support Manager
Towson, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Vendor Support Manager Salary: $65K-$75K Job Type: Full Time Overview The Vendor Support Manager is ... implementation, client relationship management operations or related fields * Demonstrated ...
Vendor Support Manager
Towson, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Vendor Support Manager Salary: $65K-$75K Job Type: Full Time Overview The Vendor Support Manager is ... implementation, client relationship management operations or related fields * Demonstrated ...
Vendor Support Manager
Towson, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Vendor Support Manager Salary: $65K-$75K Job Type: Full Time Overview The Vendor Support Manager is ... implementation, client relationship management operations or related fields * Demonstrated ...
Vendor Support Manager
Towson, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Vendor Support Manager Salary: $65K-$75K Job Type: Full Time Overview The Vendor Support Manager is ... implementation, client relationship management operations or related fields * Demonstrated ...
Vendor Support Manager
Towson, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Vendor Support Manager Salary: $65K-$75K Job Type: Full Time Overview The Vendor Support Manager is ... implementation, client relationship management operations or related fields * Demonstrated ...
Vendor Support Manager
Towson, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Vendor Support Manager Salary: $65K-$75K Job Type: Full Time Overview The Vendor Support Manager is ... implementation, client relationship management operations or related fields * Demonstrated ...
Vendor Support Manager
Towson, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Vendor Support Manager Salary: $65K-$75K Job Type: Full Time Overview The Vendor Support Manager is ... implementation, client relationship management operations or related fields * Demonstrated ...
Quick apply
Vendor Support Manager
Towson, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Vendor Support Manager Salary: $65K-$75K Job Type: Full Time Overview The Vendor Support Manager is ... implementation, client relationship management operations or related fields * Demonstrated ...
MSP - IT Client Support Technician
Millersville, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary:As an MSP - IT Client Support Technician, plays a pivotal role in ensuring ... Learning Management System with over 5,000 courses. The above is intended to describe the general ...
Quick apply
MSP - IT Client Support Technician
Millersville, MD · On-site
$65K - $75K/yr
Medical
Dental
Vision
Life
Retirement
PTO
Position Summary:As an MSP - IT Client Support Technician, plays a pivotal role in ensuring ... Learning Management System with over 5,000 courses. The above is intended to describe the general ...
Client Support Manager information
See Sparrows Point, MD salary details
$36.8K is the 25th percentile. Wages below this are outliers.
$27.5K - $37.1K
26% of jobs
$37.1K - $46.8K
10% of jobs
The median wage is $50.4K / yr.
$46.8K - $56.5K
40% of jobs
$56.5K - $66.2K
5% of jobs
$66.2K - $75.9K
6% of jobs
$75.9K - $85.6K
5% of jobs
$85.6K - $95.3K
3% of jobs
$95.3K - $105K
0% of jobs
$105K - $114.6K
0% of jobs
$114.6K - $124.3K
1% of jobs
$124.3K - $134K
3% of jobs
$27.5K
$61.3K
$134K
How much do client support manager jobs pay per year?
As of Aug 17, 2026, the average yearly pay for client support manager in Sparrows Point, MD is $61,301.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $69,800.00 per year, depending on experience, location, and employer.
What cities near Sparrows Point, MD are hiring for Client Support Manager jobs?
Cities near Sparrows Point, MD with the most Client Support Manager job openings:
Job description
Company Description
Founded in 2002 to provide quality IT advisory, implementation, and management services to the SMB marketplace, Dresner Group has since helped several hundred organizations realize the value of a properly managed IT environment. Since our conception, we have continued to offer experienced professionals and expertise coupled with superior customer service. Today our clients reside in Maryland, Washington DC, Pennsylvania, Delaware, Ohio, Virginia and North Carolina.
We envision our company as a regional leader in the information technology marketplace and strive to become recognized and respected as the premier provider of information technology solutions, consultative services, and support services to small and medium-size businesses. The growth and profitability of our company will be fueled by an intense focus on providing excellence and on fostering complete and customized IT experiences for our clients in a cost-effective manner.
Dresner Group provides a full range of IT services including:
For More Career Opportuniites Please Visit: www.dresnergroup.com
Job Description
This position is a multi-faceted and dynamic opportunity for a hands-on technical engineer that is looking to be involved in all aspects of technology & service delivery, while managing a team of support technicians. The individual should be a detail and process oriented person, as well as possess solid problem solving skills. In addition, the individual must have excellent verbal and written communication skills to keep our clients, management, and other CST's informed.
Qualifications
Job Responsibilities
Preferred Working Experience
Required
Characteristics
Additional Information
All your information will be kept confidential according to EEO guidelines.
Founded in 2002 to provide quality IT advisory, implementation, and management services to the SMB marketplace, Dresner Group has since helped several hundred organizations realize the value of a properly managed IT environment. Since our conception, we have continued to offer experienced professionals and expertise coupled with superior customer service. Today our clients reside in Maryland, Washington DC, Pennsylvania, Delaware, Ohio, Virginia and North Carolina.
We envision our company as a regional leader in the information technology marketplace and strive to become recognized and respected as the premier provider of information technology solutions, consultative services, and support services to small and medium-size businesses. The growth and profitability of our company will be fueled by an intense focus on providing excellence and on fostering complete and customized IT experiences for our clients in a cost-effective manner.
Dresner Group provides a full range of IT services including:
- On-site Services
- Help Desk, 24x7x365
- Cloud Services
- IT Consulting Services
For More Career Opportuniites Please Visit: www.dresnergroup.com
Job Description
This position is a multi-faceted and dynamic opportunity for a hands-on technical engineer that is looking to be involved in all aspects of technology & service delivery, while managing a team of support technicians. The individual should be a detail and process oriented person, as well as possess solid problem solving skills. In addition, the individual must have excellent verbal and written communication skills to keep our clients, management, and other CST's informed.
Qualifications
Job Responsibilities
- Deliver personalized IT infrastructure support for Dresner Group's customer base from a centralized facility using remote capabilities and leading-edge automation tools.
- Identify, troubleshoot, research, support and resolve customer IT issues.
- Manage the Client Support team, triaging of support requests, and ticket queues.
- Scheduling of support and preventative maintenance tickets
- Work with management team to develop baseline support metrics
- Deliver and exceed on all team performance targets
- Maintain and monitor quality service levels
- Improve productivity by highlighting deficiencies and recommending change in tools, training, processes, and reporting
- Facilitate customer resolution for escalated calls and engage the necessary technical support
Preferred Working Experience
- Active Directory Administration including User Accounts, Permission Delegation & Settings
- Basic knowledge in setup, configuration and troubleshooting of the following:
- Firewalls, Switches and Routers.
- Anti-Virus Administration & Agent Deployment
- Group Policy Object Administration
- Print Server Management
- Advanced knowledge in setup, configuration and troubleshooting of the following:
- Microsoft Office Suite
- Microsoft Desktop Operating Systems
- Microsoft Server Operating Systems
- Symantec Backup Exec, eVault, Windows Backup
- TCP/IP, DNS, DHCP
- Remediation of Virus/Malware Infections
- Minimum of 7-10 years of career oriented working experience
- Relative working experience with managed service providers or similar organization.
- Demonstrated leadership abilities and achievement orientated
Required
- Bachelor's degree in information technology or equivalent working experience.
- Willingness to work evenings and weekends on occasion.
- MCDST, MCTS, A+, Network+, CCA, VCP, MCSA, MCITP
- Certifications may be supplemented with equivalent working experience but should be obtained during employment with DG
Characteristics
- Enthusiastic about working in a fast-paced and ever evolving environment.
- Enjoy working with existing clients and eager to engage in new client opportunities.
- Service oriented attitude - will do what it takes to get the job done right.
- A spirit of perpetual learning, identifying new technologies as they emerge and becoming an expert in them.
- A passion for sharing information to the team and clients.
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Dresner Group
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Savage, MD, US
Year founded
2002