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Client Support Manager Jobs in Hagerstown, MD (NOW HIRING)

Employee Navigator

Client Support Specialist

Frederick, MD · On-site

$50K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... managing employee benefits and HR a whole lot easier. Our platform simplifies the day-to-day work ... About the Role The Client Support Specialist will deliver a world-class experience to our customers.

Employee Navigator

Client Support Specialist

Frederick, MD · On-site

$50K - $56K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... managing employee benefits and HR a whole lot easier. Our platform simplifies the day-to-day work ... About the Role The Client Support Specialist will deliver a world-class experience to our customers.

Employee Navigator

Client Support Specialist

Frederick, MD · On-site

$18 - $24/hr

... managing employee benefits and HR a whole lot easier. Our platform simplifies the day-to-day work ... About the Role The Client Support Specialist will deliver a world-class experience to our customers.

Wells Fargo

Registered Client Associate

Hagerstown, MD

  • Medical

  • Life

  • Retirement

  • PTO

... management for review Required Qualifications: * 1+ years of Brokerage and Client Services support experience, or equivalent demonstrated through one or a combination of the following: work ...

Kinsley Construction

Client Relations Manager

Hagerstown, MD · On-site

$110K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY OF POSITION Kinsley is looking for an experienced Client Relations Manager to support client relations and business development efforts for our Hagerstown, MD office. This role focuses on ...

Kinsley Construction

Client Relations Manager

Hagerstown, MD · On-site

$110K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY OF POSITION Kinsley is looking for an experienced Client Relations Manager to support client relations and business development efforts for our Hagerstown, MD office. This role focuses on ...

Kinsley Construction

Client Relations Manager

Hagerstown, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY OF POSITION Kinsley is looking for an experienced Client Relations Manager to support client relations and business development efforts for our Hagerstown, MD office. This role focuses on ...

PNC

Premier Client Banker - PNC Wealth Management

Frederick, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We encourage candidates to connect with their recruiter and hiring manager to understand workplace ... support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must ...

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All JobsClient Support JobsClient Support Manager JobsClient Support Manager Jobs in Hagerstown, MD

Client Support Manager information

See Hagerstown, MD salary details

$24.8K

$55.3K

$121K

How much do client support manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client support manager in Hagerstown, MD is $55,326.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,700.00 and $63,000.00 per year, depending on experience, location, and employer.

What cities near Hagerstown, MD are hiring for Client Support Manager jobs?

Cities near Hagerstown, MD with the most Client Support Manager job openings:

Infographic showing various Client Support Manager job openings in Hagerstown, MD as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $55,326 per year, or $26.6 per hour.

Client Support Specialist

Employee Navigator

Frederick, MD • On-site

$50K - $56K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Job description

About Employee Navigator
Employee Navigator is a fast-growing, profitable SaaS company that partners with leading insurance carriers, payroll providers, and insurance brokers to help make managing employee benefits and HR a whole lot easier. Our platform simplifies the day-to-day work behind benefits administration, employee onboarding, and other HR tasks. As the leading broker-focused platform we serve more than 180,000 companies and over 14 million employees around the country. We're also honored to have been named a Washington Post Top Workplace for six consecutive years.
About the Role
The Client Support Specialist will deliver a world-class experience to our customers. The Client Software team is responsible for guiding our broker clients through key moments of their customer journey, and shares expertise to help all our users become Employee Navigator experts. You'll be directly responsible for the experience of thousands of customers on Employee Navigator.
*Please note: This is an onsite role five days a week*
Responsibilities
  • Become an expert within all facets of the Employee Navigator platform through departmental and independent hands-on training
  • Leverage deep understanding of Employee Navigator's products and services to provide solutions to clients' issues and questions, exceeding clients' expectations and ensuring that clients understand the value of our products
  • Provide the first line of support for our customer base via email, phone or our support forum
  • Assist clients with case builds including benefits enrollment, carrier and payroll integrations and employee onboarding
  • Collaborate with teammates on process improvements and strategies to make the most out of the Employee Navigator software
  • Serve as an experienced consultant to customers supporting Employee Navigator's complex products/technologies
  • Provide recommendations to EN leadership around potential best practices and training on EN solutions, based on client input or experience
  • Conduct webinar training sessions
  • Work with general direction to resolve issues and provide solutions, with guidance in complex situations
Qualifications:
  • 3+ years of experience in a client facing environment, with proven ability to produce positive results
  • Possess innate customer service skills including the ability to be empathetic, accurate, compassionate, responsive, resourceful, and conscientious
  • Expertly address challenging questions while providing answers that are quick and easy to understand
  • Consistently seek to improve their own knowledge, the customer's knowledge, and the product itself
  • Be a motivated problem solver who can accurately document and communicate issues
  • Demonstrate proficiency using Microsoft Office products, including Excel
  • Bachelors Degree OR equivalent years of experience
Bonus Points:
  • Experience with benefits administration, insurance, or payroll

This posted base salary range represents the company's good-faith estimate of the salary at the time of posting. The actual pay may vary based on factors such as the candidate's experience, skills, qualifications, and location, as well as internal equity.
We offer a comprehensive benefits package designed to support our employees' professional growth and personal well-being. Our benefits include paid time off, Volunteer Time Off, 401(k) with company match, medical, dental, and vision insurance, disability coverage, educational reimbursements, and paid parental leave. To learn more about our benefits, visit our careers page.
Employee Navigator does not discriminate based on race, religion, sex, sexual orientation, age, disability, or any other protected characteristic under applicable law.
Client Support pay range
$50,000-$56,000 USD

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