Client Support Manager Jobs in Linden, VA (NOW HIRING)

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.

Job Description:

Parsons is looking for an amazingly talented Mission Support Manager to join our team! In this role you will get to serve as the Autonomous Technology and Intelligence program synchronizer responsible for the external communications, policy, intelligence support, safety, compliance, and project coordination in support of global Diplomatic Security unmanned and counter-unmanned aircraft systems (UAS/C-UAS) activities. Additionally, you will supervise schedules, meetings, policy compliance, documentation standardization, internal workflows, intelligence-based risk assessment, and program compliance with federal and department of state guidelines.

What You'll Be Doing:

• Manage communications, policy and program analysts, and intelligence teams.

• Guide interagency correspondence, agreements, and engagements through the DS staffing process

• Prepares senior leaders for Congressional and NSC meetings on UAS/C-UAS topics

• Perform document generation, review and edit all formal program documentation.

• Supervise and guide risk assessments of Department of State Embassies, and Consulates

• Supervise the request for information process and timeline for internal and external inquiries

• Leads the shaping and underpinning of DS policy for UAS/C-UAS efforts

• Guides DS policy ensuring alignment with Federal regulations and legislation

• Informs Senior leaders on federal legislative updates that affect UAS/C-UAS activities

• Flags regulations and interagency initiatives that may impact DS capabilities and authorities

• Build and maintain good working relationships with clients and client representatives

• Ensure compliance with all company policies and procedures when performing job duties

• Conduct annual staff appraisals and assessments to determine staff training needs

• Establish and ensure compliance with internal processes and procedures

• Liaise with other departmental heads to plan and implement action plans for improved technical operations

What Required Skills You'll Bring:

• Bachelors of Science Degree; advanced degree preferred.

• Experienced program/project management leader with military aviation operations exposure, federal headquarters-level credibility, and strong interagency and stakeholder communication skills

• Candidate must have 15+ years' experience in personnel management including the ability to manage diverse, multi-functional teams responsible for delivering high-quality technical solutions on time and within budget.

• Must have knowledge and experience with UAS or C-UAS, radar systems, RF analytics, sensor fusion, and managing intelligence personnel.

• FAA Part 107 Remote Pilot Certification (required)

• PMP Certification (required)

• Secret clearance required

Specialized Knowledge/Skills Requirements

• Excellent problem-solving skills, analytical skills, and critical thinking skills

• Ability to work within a team and take the initiative to lead when required

• Detail focused with the ability to maintain overall perspective on operational and mission scope

• Proactive problem solver. Expected to present solutions to identified and / or potential problems

• Experience with air domain awareness systems and policies.

Physical Requirements / Working Conditions

• Full-time, 40-hour workweek with flexibility for mission requirements.

• Travel: Candidates should be willing to travel / TDY away from their home location for up to 30% of a typical work year, potentially to international diplomatic facilities and high-threat environments. Typical deployments are expected to be 7-30 days; however, candidates should be willing to support deployments up to 90 days in special circumstances

• Physical requirements can include walking, climbing, crawling through small spaces, and standing or sitting for long periods of time.

• Must meet most stringent medical clearance requirements. Position requires adherence to approved vaccination protocols as determined by location.

Security Clearance Requirement:

An active Secret security clearance is required for this position.This position is part of our Federal Solutions team.The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.Salary Range: $134,100.00 - $241,400.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer tohttps://www.parsons.com/fraudulent-recruitment/.