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Client Support Implementation Specialist Jobs (NOW HIRING)

Sum Theory

Implementation Specialist

Plano, TX · On-site +1

The Implementation Specialist will play a key role in supporting clients through successful ... Lead client implementations with a focus on AP workflow optimization, payments process best ...

FactSet Research Systems Inc.

Implementation Specialist The Implementation Specialist is a subject matter expert in FactSet ... client-centric specialized support. As a member of the S&P 500, we are committed to sustainable ...

Alcott HR

Client Implementation Specialist

Farmingdale, NY · On-site

$75K - $85K/yr

The Client Implementation Specialist plays a key role in creating a seamless experience for new ... This role also supports the client offboarding process when a service agreement ends, serving as a ...

i3 Verticals

Implementation Specialist

Shreveport, LA · On-site +1

Implementation Specialist - JusticeTech FLSA STATUS: Exempt DEPARTMENT: Justice Tech REPORTS TO ... Provides client support during testing, go-live, and post-go-live * Resolves issues/bugs * Migrates ...

Alcott HR

Client Implementation Specialist

Buffalo, NY

$70K - $80K/yr

The Client Implementation Specialist plays a key role in creating a seamless experience for new ... This role also supports the client offboarding process when a service agreement ends, serving as a ...

Alcott HR

Client Implementation Specialist

Farmingdale, NY · On-site

$75K - $85K/yr

The Client Implementation Specialist plays a key role in creating a seamless experience for new ... This role also supports the client offboarding process when a service agreement ends, serving as a ...

Factset

Implementation Specialist

Austin, TX

The Implementation Specialist is a subject matter expert in FactSet's products, tasked with ... client-centric specialized support. As a member of the S&P 500, we are committed to sustainable ...

Alkami Technology

Implementation Specialist

The Implementation Specialist operates with moderate autonomy while managing multiple ... Support customer onboarding, live-client implementation activities, and user acceptance testing ...

Comploy

Implementation Specialist

Denver, CO · On-site

$80K - $85K/yr

... coordinated support. We focus on simplifying people operations, strengthening compliance, and ... Lead end-to-end client implementations, serving as the main subject matter expert from initial ...

Comploy

Implementation Specialist

Denver, CO · On-site

... coordinated support. We focus on simplifying people operations, strengthening compliance, and ... Lead end-to-end client implementations, serving as the main subject matter expert from initial ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Experience implementing and/or supporting software * Strong client-facing experience and ...

Comploy

Implementation Specialist

Denver, CO · On-site

$80K - $85K/yr

... coordinated support. We focus on simplifying people operations, strengthening compliance, and ... Key ResponsibilitiesLead end-to-end client implementations, serving as the main subject matter ...

Points North

Implementation Specialist

Bloomington, MN · On-site

$60K - $80K/yr

The Implementation Specialist is responsible for the successful delivery of our technology to our ... Experience implementing and/or supporting software * Strong client-facing experience and ...

Factset

Implementation Specialist

New York, NY

The Implementation Specialist is a subject matter expert in FactSet's products, tasked with ... client-centric specialized support. As a member of the S&P 500, we are committed to sustainable ...

Factset

Lead Implementation Specialist

Boston, NY

Lead Implementation Specialists should collaborate with and mentor junior members of the ... Produce client-facing communicationtofacilitatetransition from implementation phase to support

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Client Support Implementation Specialist information

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How much do client support implementation specialist jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for client support implementation specialist in the United States is $34.09, according to ZipRecruiter salary data. Most workers in this role earn between $25.24 and $34.86 per hour, depending on experience, location, and employer.

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Infographic showing various Client Support Implementation Specialist job openings in the United States as of June 2026, with employment types broken down into 6% As Needed, 54% Full Time, 10% Part Time, and 30% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $70,903 per year, or $34.1 per hour.

Implementation Specialist

Plano, TX • On-site, Remote

Sum Theory
See more jobs at Sum Theoryexternal

Full-time

Re-posted 19 days ago

Job description

TITLE: Implementation Specialist

POSITION TYPE: Full Time W2 Employee

LOCATION: Remote (May require some travel)

Overview:

The Implementation Specialist will play a key role in supporting clients through successful software deployments with a focus on AP workflow optimization, accounting process alignment, and payments management best practices. This role requires strong technical aptitude, an understanding of ERP and accounting systems, and the ability to guide clients through complex implementations with clarity, accuracy, and confidence.

The Specialist will partner closely with internal teams and external stakeholders to ensure seamless onboarding, reduction of risk, timely go-lives, and high customer satisfaction. This position is both functional and technical, requiring the ability to translate accounting/business needs into system solutions while maintaining quality delivery standards.

Duties:

The Implementation Specialist is responsible for leading and executing customer implementation projects with an emphasis on solution accuracy, workflow efficiency, and client enablement. Core responsibilities include:

  • Lead client implementations with a focus on AP workflow optimization, payments process best practices, and technical accuracy.

  • Drive alignment between business requirements and platform capabilities through hands-on configuration and collaboration with end users.

  • Establish and reinforce best practices for invoice processing, approvals, and payments management during system setup.

  • Manage project timelines, proactively communicate updates, and maintain visibility to both clients and internal teams.

  • Provide expert guidance on system configuration, integrations, and data management to drive high-quality outcomes and minimize risk at go-live.

  • Deliver client training sessions, documentation, and job aids designed for AP, accounting, and finance teams.

  • Execute change orders and enhancements for existing clients, ensuring smooth transitions and validated updates.

  • Identify, assess, and escalate project risks early while recommending mitigation strategies to maintain timeline and delivery expectations.

  • Collaborate with Product, Support, and Technical Services to enhance solution design and overall delivery quality.

  • Maintain accountability for implementation success metrics including time-to-implement, adoption readiness, and customer satisfaction.

QUALIFICATIONS:

  • Bachelors degree required; preferred fields include Accounting, Finance, IT, Business Systems, or related discipline.

  • Minimum 1 year of software implementation experience; ERP, accounting, or AP/payments system experience preferred.

  • Strong understanding of accounts payable workflows, invoice routing/coding, and payments execution (ACH, check, vCard, etc.).

  • Knowledge of ERP integrations, accounting system configuration, and AP best practices.

  • Strong organizational skills with the ability to manage multiple projects, details, and deadlines simultaneously.

  • Technical aptitude; familiarity with SQL, JavaScript, or system configuration tools is a plus.

  • Excellent communication and facilitation skills, with comfort engaging users from staff-level to executive leadership.

  • Results-oriented mindset with proven ability to drive clients to go-live, adoption, and measurable success outcomes.

  • Flexible and adaptable in fast-paced environments with strong problem-solving and troubleshooting skills.

PREFERRED QUALIFICATIONS:

  • Prior experience supporting accounting, AP automation, or payments solutions.

  • Experience working directly with finance and AP teams.

  • Strong analytical skills for interpreting data, system behaviors, and client requirements.

  • Ability to build collaborative relationships and influence stakeholders through clear communication.

  • Self-motivated, proactive, and detail-oriented with a natural curiosity and desire to learn.

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