Client Implementation & Support Specialist
$80K - $100K/yr
... and analytics that investors use to make crucial decisions. At FactSet, our values are the ... implementation and support to join our newly constructed and innovative team. Membersin ...
$80K - $100K/yr
... and analytics that investors use to make crucial decisions. At FactSet, our values are the ... implementation and support to join our newly constructed and innovative team. Membersin ...
$80K - $100K/yr
... and analytics that investors use to make crucial decisions. At FactSet, our values are the ... implementation and support to join our newly constructed and innovative team. Membersin ...
Boston, MA · On-site
$80K - $100K/yr
... and analytics that investors use to make crucial decisions. At FactSet, our values are the ... implementation and support to join our newly constructed and innovative team. Membersin ...
Boston, MA · On-site
$80K - $100K/yr
... and analytics that investors use to make crucial decisions. At FactSet, our values are the ... implementation and support to join our newly constructed and innovative team. Membersin ...
$80K - $100K/yr
... and analytics that investors use to make crucial decisions. At FactSet, our values are the ... implementation and support to join our newly constructed and innovative team. Members in this ...
$80K - $100K/yr
... and analytics that investors use to make crucial decisions. At FactSet, our values are the ... implementation and support to join our newly constructed and innovative team. Members in this ...
$80K - $100K/yr
... and analytics that investors use to make crucial decisions. At FactSet, our values are the ... implementation and support to join our newly constructed and innovative team. Membersin ...
$80K - $100K/yr
... and analytics that investors use to make crucial decisions. At FactSet, our values are the ... implementation and support to join our newly constructed and innovative team. Membersin ...
Role Summary The Analyst provides quality operational support to Client Implementation Managers daily. This includes identifying and resolving issues related to client operations, participating in ...
Role Summary The Analyst provides quality operational support to Client Implementation Managers daily. This includes identifying and resolving issues related to client operations, participating in ...
ProSidian Seeks a Costpoint Implementation Support Analyst - Information Technology (Time and ... Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility ...
ProSidian Seeks a Costpoint Implementation Support Analyst - Information Technology (Time and ... Motivation - persistent in pursuit of quality and optimal client and company solutions * Agility ...
Los Alamitos, CA · On-site
$26 - $30/hr
As a Client Implementation Specialist, you will support the successful deployment of our systems ... Strong analytical skills to help identify issues and coordinate solutions during the implementation ...
Los Alamitos, CA · On-site
$26 - $30/hr
As a Client Implementation Specialist, you will support the successful deployment of our systems ... Strong analytical skills to help identify issues and coordinate solutions during the implementation ...
The Client Implementation Specialist will support the deployment of systems and solutions for clients, managing project timelines and ensuring a smooth implementation process. Responsibilities : • ...
The Client Implementation Specialist will support the deployment of systems and solutions for clients, managing project timelines and ensuring a smooth implementation process. Responsibilities : • ...
The Client Implementation Specialist will support the successful deployment of systems and solutions for clients, managing project timelines and ensuring smooth implementation processes.
The Client Implementation Specialist will support the successful deployment of systems and solutions for clients, managing project timelines and ensuring smooth implementation processes.
Responsible for problem solving and analyzing client setup through hands on communication with ... Conducts and schedules client transition to dedicated support to monitor and ensure client ...
Responsible for problem solving and analyzing client setup through hands on communication with ... Conducts and schedules client transition to dedicated support to monitor and ensure client ...
Central, SC · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
Quick apply
Central, SC · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
New York, NY · On-site
$75K - $125K/yr
... support transition from implementation to client management team. • Contribute to the development and refinement of scalable implementation processes, templates, playbooks, and governance. • ...
New York, NY · On-site
$75K - $125K/yr
... support transition from implementation to client management team. • Contribute to the development and refinement of scalable implementation processes, templates, playbooks, and governance. • ...
Responsible for problem solving and analyzing client setup through hands on communication with ... Conducts and schedules client transition to dedicated support to monitor and ensure client ...
Responsible for problem solving and analyzing client setup through hands on communication with ... Conducts and schedules client transition to dedicated support to monitor and ensure client ...
Manchester, NH · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
Quick apply
Manchester, NH · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
Implementation Support Specialist - Sage Intacct Conversion 📍 Pittsburgh, PA 15201 (open to part-time or full-time) 💲 23 Contract / Project-Based Opportunity Our client, a mission-driven ...
Implementation Support Specialist - Sage Intacct Conversion 📍 Pittsburgh, PA 15201 (open to part-time or full-time) 💲 23 Contract / Project-Based Opportunity Our client, a mission-driven ...
Implementation Support Specialist - Sage Intacct Conversion 📍 Pittsburgh, PA 15201 (open to part-time or full-time) 💲 23 Contract / Project-Based Opportunity Our client, a mission-driven ...
Implementation Support Specialist - Sage Intacct Conversion 📍 Pittsburgh, PA 15201 (open to part-time or full-time) 💲 23 Contract / Project-Based Opportunity Our client, a mission-driven ...
Palm Beach Gardens, FL · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
Quick apply
Palm Beach Gardens, FL · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
Implementation Support Specialist - Sage Intacct Conversion 📍 Pittsburgh, PA 15201 (open to part-time or full-time) 💲 23 Contract / Project-Based Opportunity Our client, a mission-driven ...
Implementation Support Specialist - Sage Intacct Conversion 📍 Pittsburgh, PA 15201 (open to part-time or full-time) 💲 23 Contract / Project-Based Opportunity Our client, a mission-driven ...
Burlington, VT · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
Quick apply
Burlington, VT · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
Columbus, GA · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
Quick apply
Columbus, GA · Remote
$65K - $85K/yr
... support throughout the implementation phase. In this role, you'll also: * Lead the client ... Strong analytical and problem-solving abilities, with keen attention to detail. Bonus points if you ...
New
$32.5K - $45K
6% of jobs
$45K - $57.5K
4% of jobs
$68.2K is the 25th percentile. Wages below this are outliers.
$57.5K - $70K
17% of jobs
$70K - $82.5K
15% of jobs
The median wage is $90.3K / yr.
$82.5K - $95K
13% of jobs
$95K - $107.5K
12% of jobs
$116.1K is the 75th percentile. Wages above this are outliers.
$107.5K - $120K
13% of jobs
$120K - $132.5K
8% of jobs
$132.5K - $145K
5% of jobs
$145K - $157.5K
4% of jobs
$157.5K - $170K
3% of jobs
$32.5K
$97.3K
$170K
| Aspect | Client Implementation Support Analyst | Client Support Specialist |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications in client management or technical support | High school diploma or equivalent, technical certifications optional |
| Work Environment | Project-based, involves onboarding new clients and technical setup | Ongoing support, troubleshooting, and client communication |
| Employer & Industry Usage | Financial services, SaaS, technology companies | Customer service centers, tech companies, retail |
The Client Implementation Support Analyst focuses on onboarding new clients, technical setup, and ensuring smooth implementation. In contrast, the Client Support Specialist handles ongoing client inquiries, troubleshooting, and support after implementation. Both roles require strong communication skills, but the analyst role is more project-oriented, while the support specialist provides continuous support.

$80K - $100K/yr
Full-time
Medical, Life, Retirement, PTO
Posted 2 hours ago
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access
to financial data and analytics that investors use to make crucial decisions.
At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations.
The Dealmakers and Wealth Implementation and Professional Services team is seeking an experienced professional with expertise in implementation and support to join our newly constructed and innovative team. Membersin thisposition willplaya keyrolein helpingFactSet monetize its multi-year investment inourDeep Sectorstrategy.This isanexcitingand uniquegrowthopportunitytodevelopexpertiseinahighly specializedcontentarea.
Youwillworkcloselywithour variousData SolutionsteamstohelpourclientsuseFactSet'sDeep SectorandIndustry-specificFundamentalsdatain their day-to-day workflows, win market share againstcompetitorsand further ensurethatFactSet is the provider of choice forIndustry-specific analysis.
Responsibilities:
-Review and convert client Financial Excel modelsusingFactSet'sDeep Sector data
-Partner with strategic clients and prospects to become a trusted resource during trials, implementations, and other strategic engagements
-Own the end-to-end workflow conversion process across Deep Sector-relatedengagements andopportunities.
-Contribute tothedevelopment of our Deep Sector offering byrelayinggranularproduct-specific feedback, feature requests and opportunities for differentiationthat isgrounded in real client experience.
Qualifications:
-2+yearsof hands-onexperiencewithclient-facing teams within financial services
-Bachelor's Degreeorequivalent combination of education and experience
-DeepexperiencewithFactSet'sproduct offeringsand Microsoft Excel
-Strongcommunication,analytical and reasoning skills
Job location: Boston, New York, and Norwalk
Working Environment: Hybrid
For U.S. locations, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
What's In It For You
At FactSet, our people are our greatest asset, and our culture is our biggest competitive advantage. Being a FactSetter means:
The opportunity to join an S&P 500 company with over 45 years of sustainable growth powered by the entrepreneurial spirit of a start-up.
Support for your total well-being. This includes health, life, and disability insurance, as well as retirement savings plans and a discounted employee stock purchase program, plus paid time off for holidays, family leave, and company-wide wellness days.
Flexible work accommodations. We value work/life harmony and offer our employees a range of accommodations to help them achieve success both at work and in their personal lives.
A global community dedicated to volunteerism and sustainability, where collaboration is always encouraged, and individuality drives solutions.
Career progression planning with dedicated time each month for learning and development.
Business Resource Groups open to all employees that serve as a catalyst for connection, growth, and belonging.
Learn more about our benefits here.
Salary is just one component of our compensation package and is based on several factors including but not limited to education, work experience, and certifications.
The budgeted amount range for this position in Norwalk and New York City is $80,000 -$100,000
Please note: the salary range may differ in other locations or countries
Company Overview:
FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees' Choice Award winner. Learn more atwww.factset.comand follow us onXandLinkedIn.
At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, protected veteran status or other characteristics protected by law. FactSet participates in E-Verify
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10,000+ Employees
Norwalk, CT, US
1978