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Client Support Associate Jobs in Cleveland, OH (NOW HIRING)

Alphabe Insight Inc

Client Service Associate

Akron, OH · On-site

$50K - $55K/yr

We combine innovation, strong operational standards, and exceptional customer service to support ... We are seeking a motivated and detail-oriented Client Service Associate to join our professional ...

Alphabe Insight Inc

Client Service Associate

Akron, OH · On-site

$13.75 - $19.25/hr

We are seeking a detail-oriented and client-focused Client Service Associate to join our dynamic ... In this role, you will support daily client operations, maintain high standards of service, and ...

KeyCorp

KPB Sr Client Service Associcate

Brooklyn, OH · On-site

$78.52/hr

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Senior Client Service Associate (Sr. CSA) has responsibility for supporting Institutional Advisors, Regional Consultants and Consultants ...

New

PNC Bank

Client Onboarding Associate

Cleveland, OH · On-site

The Client Onboarding Associate (COA) is a trusted partner to the PNC Private Bank and Service ... Provides sales or consultative support to prospects or clients in select deals. Utilizes data ...

Cohen & Co.

Senior Associate, M&A Tax

Cleveland, OH · On-site

$70K - $140K/yr

Client Support & Engagement Delivery * Support client engagements and billable workstreams across multiple M&A projects * Assistin meeting deadlines andmaintaininghigh-quality client deliverables

Cohen & Co.

Senior Associate, M&A Tax

Akron, OH · On-site

$70K - $140K/yr

Client Support & Engagement Delivery * Support client engagements and billable workstreams across multiple M&A projects * Assistin meeting deadlines andmaintaininghigh-quality client deliverables

Cohen & Co.

Senior Associate, M&A Tax

Cleveland, OH · On-site

$70K - $140K/yr

Support client engagements and billable workstreams across multiple M&A projects * Assist in meeting deadlines and maintaining high-quality client deliverables * Communicate effectively with ...

BDO

D365 Client Relationship Manager

Akron, OH · On-site

Supports, mentors, and guides associates/senior associates supporting client delivery; contribute to performance feedback and professional development activities * Leads or participates in internal ...

BDO USA

D365 Client Relationship Manager

Akron, OH · On-site

Supports, mentors, and guides associates/senior associates supporting client delivery; contribute to performance feedback and professional development activities * Leads or participates in internal ...

LHH US

Customer Account Rep

Hudson, OH

$20 - $25/hr

Experience supporting client accounts, processing transactions, or maintaining records preferred ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

LHH US

Customer Account Rep

Hudson, OH

$20 - $25/hr

Experience supporting client accounts, processing transactions, or maintaining records preferred ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Watson Kuhlman LLC

Senior Lawyer

Cleveland, OH · On-site

... to each client's unique case • Draft and review legal documents such as motions to suppress ... support associate attorneys and paralegals working on criminal defense matters • Maintain ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in Cleveland, OH

Client Support Associate information

See Cleveland, OH salary details

$11

$19

$27

How much do client support associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for client support associate in Cleveland, OH is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.40 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Is a client support associate a good job?

A client support associate role involves assisting customers, resolving issues, and maintaining positive relationships, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for skill development, and entry into customer service or administrative fields, with typical schedules during business hours. Job satisfaction depends on individual preferences and the work environment.

What cities near Cleveland, OH are hiring for Client Support Associate jobs?

Cities near Cleveland, OH with the most Client Support Associate job openings:

Infographic showing various Client Support Associate job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $40,378 per year, or $19.4 per hour.

Client Service Associate

Alphabe Insight Inc

Akron, OH • On-site

$50K - $55K/yr

Full-time

Re-posted 26 days ago

Job description

Company Description
About Us
Park 6 Logistic is a forward-thinking logistics and distribution company committed to delivering efficient, reliable, and scalable solutions for businesses nationwide. We combine innovation, strong operational standards, and exceptional customer service to support our partners at every step of their supply chain. As we continue expanding, we are looking for talented professionals who are ready to contribute to our growth and elevate our brand presence.
Job Description
Job Description
We are seeking a motivated and detail-oriented Client Service Associate to join our professional team in Akron, OH. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with accuracy, clarity, and efficiency. You will be responsible for maintaining strong relationships, coordinating service requests, and supporting smooth operational processes that align with our service standards.
Responsibilities
  • Provide professional support and clear communication to clients regarding services, updates, and inquiries.
  • Coordinate with internal teams to ensure timely and accurate logistics operations.
  • Maintain client records, documentation, and follow-ups with attention to detail.
  • Assist in resolving issues with a solutions-driven and client-focused approach.
  • Uphold service quality and support continuous improvement within client operations.

Qualifications
Qualifications
  • Strong communication and organizational skills.
  • Ability to multitask and manage priorities in a fast-paced environment.
  • Professional attitude, problem-solving mindset, and client-centered approach.
  • Basic understanding of administrative or customer-support functions.
  • Ability to work independently and collaboratively.

Additional Information
Benefits
  • Competitive annual salary of $50,000-$55,000.
  • Opportunities for professional growth and long-term career development.
  • Supportive and team-oriented work environment.
  • Stable full-time position with structured work schedules.
  • Skill-building opportunities within a respected logistics company.

Apply