ZipRecruiter

Log In

1

Client Support Associate Jobs in North Carolina (NOW HIRING)

EOS

Sales Support Associate

Charlotte, NC · On-site

$60K - $75K/yr

As a Sales Support Associate , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

Chico's FAS

Support Associate - Chico's

Raleigh, NC · On-site

$16.50 - $21.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... client communication through utilization of customer book. Operational Excellence • Supports ...

Chico's FAS, Inc.

Support Associate - Chico's

Raleigh, NC · On-site

$16.50 - $21.50/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product ... client communication through utilization of customer book. Operational Excellence * Supports ...

CAPTRUST

Institutional Support Associate II

Raleigh, NC · On-site

Institutional Support Associate II CAPTRUST is seeking an Institutional Support Associate II who ... Aid in the retention of existing client relationships by applying the highest level of service to ...

CAPTRUST

Institutional Support Associate II

Raleigh, NC · On-site

CAPTRUST is seeking an Institutional Support Associate II who will support the Financial Advisor ... Aid in the retention of existing client relationships by applying the highest level of service to ...

EOS

Sales Support Associate - Southern CA

Charlotte, NC · On-site

$60K - $75K/yr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

EOS

Sales Support Associate - Southern CA

Charlotte, NC · On-site

$16.50 - $21.50/hr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

EOS

Sales Support Associate - Southern CA

Charlotte, NC · On-site

$60K - $75K/yr

As a Sales Support Associate, , you will play a key role in driving sales growth by engaging with ... Client Engagement: Initiate contact with potential clients via phone, email, and online channels to ...

TalentBridge

Client Service Associate

Charlotte, NC · On-site

$14.25 - $19.50/hr

A leading regional wealth management firm is seeking a polished and relationship-driven Client Service Associate to join its growing team supporting high-net-worth individuals, executives, and family ...

Tricera

Operations & Growth Associate

Apex, NC · On-site

What You'll Do As an Operations & Support Associate, you'll be the go-to person for our sales ... Agent & Client Support * You'll be the friendly, knowledgeable point of contact for sales reps and ...

previous pagenext page

Showing results 21-40

All JobsClient Support Associate JobsClient Support Associate Jobs in North Carolina

Client Support Associate information

See North Carolina salary details

$10

$18

$25

How much do client support associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client support associate in North Carolina is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.96 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities in North Carolina are hiring for Client Support Associate jobs? Cities in North Carolina with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,837 per year, or $18.2 per hour.

Sales Support Associate

EOS

Charlotte, NC • On-site

$60K - $75K/yr

Full-time

Posted 6 days ago

Job description

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world's largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Sales Support Associate, you will play a key role in driving sales growth by engaging with potential clients, supporting account teams, and promoting our AV products and services. You'll be responsible for identifying opportunities, qualifying leads, and closing sales while maintaining high standards of customer service and collaboration.

KEY RESPONSIBILITIES:

  • Client Engagement: Initiate contact with potential clients via phone, email, and online channels to uncover opportunities and build relationships.
  • Sales Support: Provide commercial support to customers, Account Managers, and Sales Directors. Assist with Salesforce management and collaborate on forecasting.
  • Product Expertise: Develop in-depth knowledge of AV products and services. Communicate features and benefits effectively to prospective clients.
  • Lead Qualification: Assess and qualify leads from various sources to determine sales potential.
  • Sales Presentations: Deliver engaging virtual presentations and demos, addressing client needs and showcasing AV solutions.
  • Closing Sales: Drive the closure of sales orders and follow up on leads to meet sales targets.
  • CRM Mastery: Use CRM tools to maintain accurate records, manage leads, and track sales activities.
  • Collaboration: Work closely with external sales teams and technical experts to resolve customer queries.
  • Sales Reporting: Generate and analyze sales reports to provide insights and improve strategies.
  • Customer Satisfaction: Ensure exceptional service by responding promptly and professionally to client inquiries.

ESSENTIAL CRITERIA:

  • Minimum 3 years of experience in inside sales or a related field.
  • Strong communication and interpersonal skills with the ability to explain technical concepts clearly.
  • Familiarity with CRM software (e.g., Salesforce, Jira).
  • Proven ability to meet and exceed sales targets.
  • Technical aptitude and quick learning of AV products and solutions.
  • Self-motivated and results-driven with a passion for sales and customer service.

DESIRABLE CRITERIA:

  • Previous experience in audiovisual technology sales.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

#LI-Onsite

#INDNAMER

Pay Range
$60,000—$75,000 USD