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Client Support Associate Jobs in North Carolina (NOW HIRING)

Alphabe Insight

Client Support Associate

Fayetteville, NC · On-site

$39K - $43K/yr

Client Support Associate At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through ...

New

Biz Voice Boost

Client Support Associate

Fayetteville, NC · On-site

$39K - $43K/yr

Biz Voice Boost is seeking a professional and motivated Client Support Associate to join our growing team in Fayetteville, NC. In this role, you will serve as a key point of contact for clients ...

New

Tory Burch

Support Associate

Mebane, NC

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

Tory Burch LLC

Support Associate

Mebane, NC · On-site

$14.75 - $19/hr

... supporting front of the house and back of the house operations. You're also resourceful and ... Client & Brand Focused - We put ourselves in Tory's shoes * Live the Values - We show up for each ...

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All JobsClient Support Associate JobsClient Support Associate Jobs in North Carolina

Client Support Associate information

See North Carolina salary details

$10

$18

$25

How much do client support associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for client support associate in North Carolina is $18.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.96 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities in North Carolina are hiring for Client Support Associate jobs? Cities in North Carolina with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $37,837 per year, or $18.2 per hour.

Client Support Associate

Alphabe Insight

Fayetteville, NC • On-site

$39K - $43K/yr

Other

Posted 3 days ago

New

Job description

Client Support Associate

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Biz Voice Boost is seeking a professional and motivated Client Support Associate to join our growing team in Fayetteville, NC. In this role, you will serve as a key point of contact for clients, providing exceptional support, resolving inquiries, and ensuring every interaction reflects our commitment to excellence.

If you are an excellent communicator, enjoy helping others, and thrive in a team-oriented environment, we encourage you to apply.

Responsibilities

  • Provide outstanding customer support through professional and courteous communication.
  • Respond to client inquiries and resolve concerns efficiently.
  • Build and maintain positive relationships with clients.
  • Accurately document client interactions and maintain records.
  • Collaborate with internal departments to ensure timely issue resolution.
  • Assist clients with product and service information.
  • Maintain a high standard of professionalism and customer satisfaction.
  • Contribute to a positive, collaborative workplace culture.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong interpersonal and problem-solving abilities.
  • Professional attitude with a customer-first mindset.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Strong attention to detail and accuracy.
  • Willingness to learn and adapt to new processes.
  • Team-oriented with a positive and dependable work ethic.

Additional Information

  • Competitive salary: $39,000–$43,000 annually.
  • Career growth and advancement opportunities.
  • Comprehensive training and ongoing professional development.
  • Supportive and collaborative team environment.
  • Opportunity to develop valuable client relations and communication skills.
  • Stable full-time position with long-term career potential.

Apply