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Client Support Associate Jobs in Indiana (NOW HIRING)

Jackson Hewitt COO

Rehire Client Support Associate

IN · On-site

$16.50 - $22.50/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this ...

Jackson Hewitt COO

Rehire Client Support Associate

Aurora, IN · On-site

$15.75 - $21.75/hr

Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this ...

DHL

Client Support Lead

Plainfield, IN · On-site

First Shift Client Support Lead Shift: 8:00 am - 4:30 pm, Monday-Friday; holidays and weekends as ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DPDHL

Client Support Lead

Plainfield, IN · On-site

First Shift Client Support Lead Shift: 8:00 am -; 4:30 pm, Monday-Friday; holidays and weekends as ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DPDHL

Client Support Lead

Plainfield, IN · On-site

First Shift Client Support Lead Shift: 8:00 am -; 4:30 pm, Monday-Friday; holidays and weekends as ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DPDHL

Client Support Lead

Indianapolis, IN · On-site

Second Shift Client Support Lead Shift: 2:30pm -; 11:00 pm, Monday-Friday; holidays and weekends as ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

First Shift Client Support Specialist Shift: 8:00pm - 4:30 pm, Monday-Friday; holidays and weekends ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

Position: Second Shift Client Support Specialist Shift: 12:00 pm -; 8:30 pm, Monday-Friday ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DPDHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

First Shift Client Support Specialist Shift: 8:00pm -; 4:30 pm, Monday-Friday; holidays and ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

DHL

Client Support Specialist

Indianapolis, IN · On-site

$17.25 - $23.25/hr

First Shift Client Support Specialist Shift: 8:00pm - 4:30 pm, Monday-Friday; holidays and weekends ... PTO program for all associates, including paid holidays and vacation * 401(k) with generous company ...

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Showing results 1-20

All JobsClient Support Associate JobsClient Support Associate Jobs in Indiana

Client Support Associate information

See Indiana salary details

$11

$19

$26

How much do client support associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for client support associate in Indiana is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.97 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

Is a client support associate a good job?

A client support associate role involves assisting customers, resolving issues, and maintaining positive relationships, often requiring strong communication and problem-solving skills. It can offer stable employment, opportunities for skill development, and entry into customer service or administrative fields, with typical schedules during business hours. Job satisfaction depends on individual preferences and the work environment.

What cities in Indiana are hiring for Client Support Associate jobs?

Cities in Indiana with the most Client Support Associate job openings:

Infographic showing various Client Support Associate job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $39,617 per year, or $19 per hour.

Rehire Client Support Associate

IN • On-site

Jackson Hewitt COO
Finance and Insurance • 5 - 10K employees

4.9

Company rating: 4.9 out of 10

Based on 120 frontline employees who took The Breakroom Quiz

150th of 152 rated financial services

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Jackson Hewitt COOexternal

$16.50 - $22.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

Benefits:
  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Signing bonus
  • Training & development

We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients, then look no further and apply today!
Join our team as a Seasonal Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support. In this role, you will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. Join our team and make a positive impact on our client's journey with us!
No matter your work background or experience level, we welcome you to apply!
What you need:
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience is preferred, but not required
  • Willingness to learn and grow in a customer-focused role

Additional Perks:
  • Full-time and part-time positions are available
  • Flexible Schedule Options - Work that works for you!
  • Work Lotto (Win money for logged shifts)
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities are available for referring qualified candidates
  • Free continuing tax education
  • Opportunities for advancement within the organization
  • Employee referral program
  • Medical & Prescription benefit option (eligible to participate after working 1,560 hours annually)
  • 401k with Company Match (eligible to participate after working the first 1,000 hours)

If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Working at Jackson Hewitt
Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us.
Taxes are fun (really!)
At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now.
PTIN Certification: Yes
Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, "Jackson Hewitt" or the "Company," but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
CANDIDATE ACKNOWLEDGEMENT:
Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation.
I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the "Company") are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered.
I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process.
By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out.
By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the "Candidate Acknowledgment" set forth on the job posting.
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About Jackson Hewitt

Sourced by ZipRecruiter

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is something that the vast majority of taxpayers don't receive from DIY or other assisted providers. We take pride in that. The role you play is critical to our success and together we are "Working Hard for the Hardest Working Americans". This is our mission and it's a large part of why we work here. Together we are highly passionate about what we do, and how we can help our clients. Doing taxes is much more than filling in some forms. For most Americans, their tax return is the biggest single financial event of the year, and it can be quite an emotional experience. That's where you come in! We are here to ease their stress and provide expert customer service and tax knowledge.

Industry

Finance and insurance and accounting services

Company size

5,001 - 10,000 Employees

Headquarters location

Jersey City, NJ, US

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