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Client Support Associate Jobs in Illinois (NOW HIRING)

Intuit

Tax Support Associate - Retail

Skokie, IL

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Elmhurst, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Oak Park, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Naperville, IL · On-site

$58K - $77K/yr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Park Ridge, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

La Grange, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Wheaton, IL

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Park Ridge, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Elmhurst, IL

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

La Grange, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Forest Park, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Elmhurst, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Oak Park, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Skokie, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Cicero, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Hinsdale, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Oak Park, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Elmhurst, IL

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

Intuit

Tax Support Associate - Retail

Elmhurst, IL · On-site

$24.50 - $27/hr

As a Tax Associate - TurboTax Store, you will focus on bringing in new customers and serving as ... Address client inquiries while helping them overcome tax-related challenges. Key Qualifications:

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Showing results 1-20

All JobsClient Support Associate JobsClient Support Associate Jobs in Illinois

Client Support Associate information

See Illinois salary details

$11

$19

$27

How much do client support associate jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for client support associate in Illinois is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Client Support Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain sales managers, or specialized trades like commercial pilots and some tech roles like software developers with experience. These jobs often require strong skills, certifications, or extensive experience rather than formal degrees.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What does a client service associate do?

A client support associate assists clients by addressing their inquiries, resolving issues, and providing information about products or services. They often use communication tools like phone, email, or chat and require strong interpersonal and problem-solving skills to ensure customer satisfaction.

What does a customer support associate do?

A customer support associate assists clients by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer relationship management (CRM) tools to track interactions and ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What is a client support associate?

A client support associate is a professional who assists clients by addressing their questions, resolving issues, and providing information about products or services. They often work in customer service environments, using communication skills and tools like CRM software to ensure client satisfaction and retention.
What cities in Illinois are hiring for Client Support Associate jobs? Cities in Illinois with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Illinois as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,344 per year, or $19.4 per hour.
Customer Service Rep / Call Center / Client Support

Customer Service Rep / Call Center / Client Support

ADP

Schaumburg, IL • On-site

$15.75 - $21.25/hr

Full-time

PTO

Posted 7 days ago

Job description

ADP is hiring Associate Client Support Consultants. This position is hybrid, working at the office 3 days a week and working at home 2 days a week.
  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP,watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
TO SUCCEED IN THIS ROLE:Required Qualifications
  • At least one year of experience in a customer service or call/service center environment.
  • You can work overtime hours during peak seasons.
  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
    • Experience noted above, OR
    • Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!
#LI-Hybrid
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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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