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Client Support Associate Jobs in Illinois (NOW HIRING)

Alphabe Insight

Client Support Associate

Chicago, IL · On-site

$18 - $24.75/hr

Client Support Associate Dinamic As Group is a forward-thinking organization focused on building meaningful brand connections and delivering measurable growth for our partners. We believe in ...

Alphabe Insight

Client Support Associate

Chicago, IL

$18 - $24.75/hr

Client Support Associate Dinamic As Group is a forward-thinking organization focused on building meaningful brand connections and delivering measurable growth for our partners. We believe in ...

Alphabe Insight Inc

Client Support Associate

Chicago, IL

$18 - $24.75/hr

We are seeking a Client Support Associate to serve as a key point of contact for our clients. This role is ideal for a detail-oriented professional who enjoys problem-solving, providing assistance ...

Alphabe Insight Inc

Client Support Associate

Chicago, IL · On-site

$18 - $24.75/hr

We are seeking a Client Support Associate to serve as a key point of contact for our clients. This role is ideal for a detail-oriented professional who enjoys problem-solving, providing assistance ...

ASPCA

Client Support Associate (on-site)

Champaign, IL

$17.50 - $24/hr

The Client Support Associate will have excellent customer service and communication skills and will work effectively and professionally communicating with pet owners and veterinary professionals to ...

ASPCA

Client Support Associate (on-site)

Champaign, IL · On-site

$17.50 - $24/hr

The Client Support Associate will have excellent customer service and communication skills and will work effectively and professionally communicating with pet owners and veterinary professionals to ...

ASPCA

Client Support Associate (on-site)

Champaign, IL · On-site

$17.50 - $24/hr

The Client Support Associate will have excellent customer service and communication skills and will work effectively and professionally communicating with pet owners and veterinary professionals to ...

FORTUNA

Client Support Specialist

Chicago, IL · On-site

$44K - $52K/yr

We are looking to hire a Client Support Specialist to join our team. The ideal candidate will be ... Bachelor's or Associate degree preferred. * Prior customer service/sales experience required.

FORTUNA

Client Support Specialist

Chicago, IL

$44K - $52K/yr

We are looking to hire a Client Support Specialist to join our team. The ideal candidate will be ... Bachelor's or Associate degree preferred. * Prior customer service/sales experience required.

Essence Journey

Remote Customer Support Associate

Chicago, IL · Remote

$18 - $24.75/hr

Remote Customer Support Associate We are seeking a motivated and reliable Remote Customer Support ... Maintain accurate records and document client interactions * Collaborate with internal teams to ...

First Mid

Trust Support Associate

Mattoon, IL · On-site

$20.43 - $25.50/hr

Join our dynamic Trust Services team as a Trust Support Associate , where you'll play a key role in supporting daily operations, client services, and administrative support. From processing cash ...

Essence Journey

Remote Customer Support Associate

Chicago, IL · Remote

$18 - $24.75/hr

We are seeking a motivated and reliable Remote Customer Support Associate to join our growing team ... exceptional client experiences. Key Responsibilities: Provide timely, professional support to ...

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Client Support Associate information

See Illinois salary details

$11

$19

$27

How much do client support associate jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for client support associate in Illinois is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What does a Client Support Associate do?

A Client Support Associate is responsible for assisting clients with inquiries, resolving issues, and providing information about products or services. They serve as the main point of contact between a company and its customers, ensuring that clients receive timely and effective support. Their duties may include responding to emails or phone calls, troubleshooting problems, and guiding clients through processes or solutions. The goal is to maintain high customer satisfaction and build strong client relationships.

How does a Client Support Associate typically collaborate with other departments to resolve customer issues?

Client Support Associates frequently work with teams such as technical support, account management, and product development to address customer inquiries and resolve complex issues. When a customer’s request extends beyond standard procedures, associates coordinate with these departments to gather accurate information or escalate concerns. This collaborative environment not only ensures timely solutions for clients but also helps associates build a well-rounded understanding of the company’s products and services. Strong communication and teamwork skills are essential in this role.

What are the key skills and qualifications needed to thrive as a Client Support Associate, and why are they important?

To thrive as a Client Support Associate, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a bachelor’s degree or relevant experience. Familiarity with customer relationship management (CRM) systems, ticketing software, and basic office applications is typically required. Exceptional patience, active listening, and adaptability help you connect with clients and resolve issues efficiently. These skills are crucial for providing prompt, effective support that enhances customer satisfaction and loyalty.

What is the difference between Client Support Associate vs Customer Service Representative?

AspectClient Support AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentCorporate offices, call centers, or remote settings; focused on client accountsRetail stores, call centers, or online support; general customer interactions
Employer & Industry UsageFinancial services, tech companies, consulting firmsRetail, telecom, hospitality, and various service industries

While both roles involve assisting customers, a Client Support Associate typically handles specialized client accounts in professional settings, requiring specific industry knowledge. Customer Service Representatives often provide general support across various industries, focusing on broad customer inquiries. The roles differ mainly in scope and industry focus, but both aim to ensure customer satisfaction and retention.

What cities in Illinois are hiring for Client Support Associate jobs? Cities in Illinois with the most Client Support Associate job openings:
Infographic showing various Client Support Associate job openings in Illinois as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 45% Full Time, 51% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,344 per year, or $19.4 per hour.

Client Support Associate

Alphabe Insight

Chicago, IL • On-site

$18 - $24.75/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Client Support Associate

Dinamic As Group is a forward-thinking organization focused on building meaningful brand connections and delivering measurable growth for our partners. We believe in strategic engagement, strong market presence, and long-term value creation. Our team thrives in a collaborative, performance-driven environment where innovation, professionalism, and ambition are encouraged.

Job Description

We are seeking a Client Support Associate to serve as a key point of contact for our clients. This role is ideal for a detail-oriented professional who enjoys problem-solving, providing assistance, and ensuring a seamless client experience. The Client Support Associate plays a vital role in maintaining client satisfaction and supporting internal operations through effective communication and coordination.

Responsibilities

  • Act as the primary contact for client inquiries and support requests
  • Provide accurate information and timely solutions to client needs
  • Maintain clear and professional communication with clients at all times
  • Coordinate with internal departments to resolve client issues efficiently
  • Document interactions, updates, and client feedback accurately
  • Assist in improving client support processes and service standards

Additional Information

  • Competitive salary based on role and performance
  • Opportunities for professional growth and internal advancement
  • Supportive and collaborative work environment
  • Skill development and ongoing learning opportunities
  • Stable, full-time position with long-term potential

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