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Client Success Jobs in Stockbridge, GA (NOW HIRING)

Aderant is seeking a Assoc. Client Success Manager Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional ...

Client Success Agent

Norcross, GA · On-site

$19 - $21/hr

JOB SUMMARY The Client Success Agent role is suited to a candidate who already has hands-on customer service experience and can handle a full caseload of customer inquiries, order support, and issue ...

New

We're is seeking a highly motivated and client-focused Client Success Manager to manage strategic relationships with key customers across multiple verticals. This individual will serve as the primary ...

Client Success Manager II

Atlanta, GA · On-site

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution. By serving as a strategic partner, the CSM ensures ...

Client Success Manager II

Atlanta, GA · On-site

$56K - $95K/yr

The Client Success Manager (CSM) II is responsible for driving client satisfaction, solution adoption, and overall success for a specific solution. By serving as a strategic partner, the CSM ensures ...

Client Success Partner I The Client Success Partner I role plays a critical role in ensuring current and new SMC3 customers derive maximum value from SMC3 products and services. This position ...

Join Our Team as a Client Success Manager I - (CSM I) Company: Coreforce Location: Atlanta, GA (Headquarters) Job Type: Full-time Salary: Based on Experience Company Overview: Coreforce is an ...

The Client Success Manager (CSM) Team Lead is responsible for leading a team of CSMs while directly managing a portfolio of clients driving client satisfaction, solution adoption, value realization ...

Operations & Client Success Lead

Atlanta, GA · On-site

$146K/yr

Operations & Client Success Lead Department: Human Resources Employment Type: Full Time Location: Atlanta Reporting To: Teresa Description Hire Ventures is a boutique HR and Recruiting Consulting ...

Showing results 21-40

Client Success information

See Stockbridge, GA salary details

$27.7K

$70.8K

$119.4K

How much do client success jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client success in Stockbridge, GA is $70,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $84,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the most commonly searched types of Client Success jobs in Stockbridge, GA?

The most popular types of Client Success jobs in Stockbridge, GA are:

What cities near Stockbridge, GA are hiring for Client Success jobs?

Cities near Stockbridge, GA with the most Client Success job openings:

Infographic showing various Client Success job openings in Stockbridge, GA as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $70,834 per year, or $34.1 per hour.

Client Success Manager - Augur

MountainSeed Appraisal Management LLC

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

HOW YOU’LL MAKE A DIFFERENCE:

The Client Succes for Augur will sit within the Revenue Organization and serve as the connective tissue between MountainSeed Augur clients, the Revenue team, and the cross-functional teams responsible for building and operating the Company’s products. The initial focus of this role is to support in driving the commercial launch of Augur, MountainSeed’s AI-assisted appraisal review tool. They will own client onboarding, capturing and synthesizing product feedback, ensuring clients are satisfied and are adopting usage, and partnering with the Product, Technology, and Operations organizations to inform requested product adjustments. This individual will lead day-to-day account management during the product launch. As the Augur business scales, this individual will build and lead a dedicated Client Success function for Augur, with future Augur Client Success Managers reporting into this role.

IN THIS ROLE, YOU’LL GET TO:

Augur Onboarding and Adoption

  • Own end-to-end client onboarding for Augur, ensuring new clients are activated quickly and using the platform effectively from day one. Role will be measured on onboarding and product utilization.
  • Develop and continuously refine onboarding playbooks, training materials, kickoff cadences, and adoption metrics.
  • Drive product engagement and usage growth across the Augur client base, partnering with Sales to ensure a seamless handoff from contract execution through go live.

Product Feedback and Cross-Functional Collaboration

  • Serve as the voice of the customer within MountainSeed by capturing, prioritizing, and channeling product feedback to internal stakeholders.
  • Collaborate closely with Product, Technology, and Operations to translate client needs for Augur.
  • Maintain a structured feedback loop, including regular syntheses of client input, feature requests, defects, and usability issues.

Account Management and Client Success (Augur)

  • Oversee account management for Augur clients during the launch phase, building durable relationships with key client contacts and decision-makers.
  • Serve as the front line for Tier 1 service issues for new Augur clients out of the gate, triaging and resolving issues directly or escalating to Technology, Product, or Operations teams as appropriate.
  • Monitor client health and proactively address risks to retention, expansion, and overall client satisfaction.
  • Build and lead the Augur Client Success function over time, including hiring, training, coaching, and managing future Augur Client Success Managers as the business scales.
  • Develop and track KPIs for onboarding, adoption, retention, expansion, and client satisfaction.

THIS OPPORTUNITY IS FOR YOU IF YOU HAVE/ARE:

  • 3+ years of experience in client success, account management in B2B environment.
  • Demonstrated experience driving software onboarding and adoption with commercial clients, ideally during a product launch or scale-up phase.
  • Proven ability to manage client relationships and resolve service issues with a solutions-oriented, low-ego mindset.
  • Experience working cross-functionally with Technology, Operations, Product and Executive Leadership.
  • Comfort building and managing a team; prior people management experience preferred, with a clear path to managing direct reports as the Augur Client Success team grows.
  • Familiarity with appraisal, real estate, financial services, or AI-enabled SaaS products is a plus.
  • User empathy and a customer-centric mindset with a bias toward action.
  • Willingness to learn, low ego, and proactive ownership of outcomes in a fast-paced, evolving environment.
  • REST API literacy. Able to read requests, responses, and error codes (401, 403, 404, 500) and understand what each means in a support context.
  • Postman proficiency. Able to independently reproduce a client reported API issue before escalating, so engineering receives a confirmed test case rather than a description of a symptom.
  • Authentication concepts. Knows the difference between a browser login failure and an API authentication failure, and which system owns the credential.
  • Data sync awareness. Understands what in sync versus out of sync means across two systems, and that fixes to client records belong in the source system, not Augur.
  • Two way escalation. Can escalate to engineering with a complete triage package, and equally can receive inbound escalations from the client's technical team and qualify them before routing.
  • Triage discipline. Gathers org ID, error code, and system origin, and reproduces the issue independently before escalating, so engineering and LightBox are never starting from zero.

WHAT WE OFFER: 3 weeks of PTO, 13 company paid holidays, paid parental leave, and a flexible work environment. Medical, Dental, Vision, Life, Disability, and 401K plans begin the first of the month after 30 days of employment.

OUR PURPOSE is to provide opportunities that help people thrive using their God-given abilities.

OUR CORE VALUES:

  • Be a Self-Starter. Continuously seek ways to improve yourself and the business, take responsibility, and act with urgency to solve problems.
  • Be a Team Player. Prioritize team success over individual achievements, support your colleagues, and contribute to creating high-performing teams.
  • Be a Patriot. Focus on the greater good of the organization, be honest about what’s working, and passionately work towards making the company better.
  • Do it Right. Uphold high standards and integrity, even when no one is watching, and always aim to do the right thing.
  • Be Humble. Lead by serving others, value diverse perspectives, and remain open to new ideas and feedback.

WHAT WE DO:

As the largest commercial real estate services marketplace in the nation, MountainSeed MarketPlace offers a comprehensive range of appraisal management, review services, and more. MountainSeed Analytics platform provides real-time, accurate real estate data insights, helping clients make informed decisions in markets across the U.S. MountainSeed’s Capital Markets Solutions including Loan Sale Advisory and Sale Leaseback Programs assist in enhancing an institution’s financial health.

MountainSeed is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.