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Client Success Jobs in Lexington, KY (NOW HIRING)

Franklin Covey

Mid-Market Client Partner

Frankfort, KY · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

Alpine Legacy Group

Client Consultant

Nicholasville, KY · On-site

The Role As a Client Consultant, you'll learn, grow, and earn -- all at once. Our training blends ... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ...

Franklin Covey

Client Partner - Education

Frankfort, KY · On-site

$105/hr

Client Partner Global Title: Client Partner Division & Department: Education Sales Status ... success metrics. * Navigate complex buying processes, including RFPs, board approvals, and budget ...

Cleo

Customer Success Manager

Frankfort, KY · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Stantec

Senior Account Manager

Lexington, KY · On-site

Develop and execute strategic account plans focused on client success, relationship expansion, and sustainable revenue growth. * Build relationships across client organizations, including executive ...

Stantec

Senior Account Manager

Lexington, KY · On-site

Develop and execute strategic account plans focused on client success, relationship expansion, and sustainable revenue growth. * Build relationships across client organizations, including executive ...

iCIMS

Senior Manager, Customer Success

Frankfort, KY · On-site

This role leads Customer Success Managers, Technical Success Managers, or other customer-facing roles within the Customer Success function, while fostering consistency, operational excellence, and ...

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Showing results 1-20

All JobsClient Success JobsClient Success Jobs in Lexington, KY

Client Success information

See Lexington, KY salary details

$32.3K

$82.6K

$139.1K

How much do client success jobs pay per year?

As of Aug 31, 2026, the average yearly pay for client success in Lexington, KY is $82,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,100.00 and $98,400.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Lexington, KY?

The most popular types of Client Success jobs in Lexington, KY are:

What job categories do people searching Client Success jobs in Lexington, KY look for?

The top searched job categories for Client Success jobs in Lexington, KY are:

What cities near Lexington, KY are hiring for Client Success jobs?

Cities near Lexington, KY with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in Lexington, KY as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $82,559 per year, or $39.7 per hour.

Sales & Client Success Manager (Arioneo)

Lexington, KY • On-site

LIM Group
See more jobs at LIM Groupexternal

$40K - $55K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

When you join Arioneo...
Arioneo is the global leader in equine wearables and performance data analytics. Our solutions are used in over 25 countries by thousands of trainers, veterinarians, and institutions to optimize racehorse health, performance, and longevity.
Our EQUIMETRE and EQUISYM sensors measure physiological, locomotor, and GPS data during training, while our analytics platforms transform this data into actionable insights.
With a primary focus on the trainer segment, we already support leading stables in France, the UK, the US, Australia, and the Middle East. To sustain our rapid international growth, we are hiring a Sales & Client Success Manager to strengthen and expand our trainer client base. The start date for this position will be in September.
We have an exciting opportunity for a Sales & Client Success Manager to join our US Sales team. As such, you will be responsible for the acquisition of new US customers with a particular focus on racehorse trainers. You will boost EQUIMETRE's business proposition. This position would be in direct contact with our sales team under the direction of the sales manager.
What you'll be doing is...
Reporting directly to the CEO and the Head of Client Success, you will play a key role in growing and retaining our trainer customer base.
  1. Business Development
    • Identify and engage new trainers and stables
    • Conduct on-site demonstrations
    • Manage the full sales cycle
    • Increase the number of devices per client

2 . Customer Success & Trainer Experience
  • Onboard new clients and ensure proper setup
  • Build strong relationships with trainers and their teams
  • Ensure the product is used effectively in daily training routines
  • Drive renewals and long-term engagement
  • Identify upsell opportunities

3. Support & day-to-day operations
  • Act as the first point of contact for client support
  • Help resolve usage issues and coordinate with internal teams when needed
  • Ensure a smooth and reliable experience for trainers
  • Follow up proactively with clients

4. Field presence
  • Be regularly present on the ground (tracks, stables, trials)
  • Represent Arioneo in the local racing ecosystem

5. Market feedback
  • Share structured feedback from trainers to product and marketing teams

Requirements
Sales Representative Requirements:
  • Knowledge of the horse racing industry (contacts in the US would be a big plus)
  • Experience in sales, account management, or customer success
  • Strong relationship skills and ability to close deals
  • Autonomous and comfortable in a field-based role
  • Fluent in English
  • Experience working with trainers or veterinarians (strong plus)

Sales Representative Benefits:
  • You will also be provided with a company car + a gas card + iPhone and iPad
  • We will cover 100% of your personal health insurance costs through our carrier (medical, dental and vision), in addition to your base pay and commission
  • We offer a 6 week training program, and tailored continuous training and support
  • 401k

Sales Representative Salary:
The salary for this position ranges between $40,000 - $55,000, depending on experience. There is additional compensation provided if sales targets are met.
Salary Description
$40,000-$55,000 / year

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