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Client Success Jobs in High Point, NC (NOW HIRING)

Psyctalent

BCaBA Winston-Salem

Winston Salem, NC · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Collaborate with families and interdisciplinary providers to support client success * Maintain accurate documentation while ensuring compliance with ethical and legal standards * Stay informed on ...

ATAVAS, INC

Geomatics Project Manager I

Greensboro, NC · On-site

We are looking for people who are passionate about collaboration, community, and client success. Your reward for sharing your talent with us? OWNERSHIP . As a 100% employee-owned company, every ...

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All JobsClient Success JobsClient Success Jobs in High Point, NC

Client Success information

See High Point, NC salary details

$29K

$74.1K

$124.9K

How much do client success jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client success in High Point, NC is $74,109.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,100.00 and $88,300.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in High Point, NC?

The most popular types of Client Success jobs in High Point, NC are:

What job categories do people searching Client Success jobs in High Point, NC look for?

The top searched job categories for Client Success jobs in High Point, NC are:

What cities near High Point, NC are hiring for Client Success jobs?

Cities near High Point, NC with the most Client Success job openings:

Client Success jobs near you
Infographic showing various Client Success job openings in High Point, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $74,109 per year, or $35.6 per hour.

Sr. Strategic Client Engagement Partner (Transportation Management)

Uber Freight

Greensboro, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 days ago

Uber Freight rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

170th of 365 rated logistics

Job description

Schedule: Full Time
Job Type: Hybrid
Salary Type: Salary
Req #: 2928
No immigration sponsorship or transfer available for this role.
About the Role
The Sr. Strategic Customer Success Partner I is an individual contributor role that is responsible for achieving client retention and satisfaction for a group of clients. This includes visiting the clients on a regular basis (as needed), providing support, reporting, and KPIs associated with the client, and partnering with operations teams to meet strategic initiatives and continuous improvement ideas. The Sr. Strategic Customer Success Partner is responsible for project management and is expected to utilize the strategic customer success playbooks to develop an account plan to meet both customer and Uber Freight objectives.
What the Candidate Will Do
  • Responsible for customer retention, growth and contract management for one or multiple accounts with varying levels of complexity
  • Can work independently but will require some support from Leadership and peers
  • Solid communicator across all levels; conducts weekly, monthly, and quarterly business reviews, ideation sessions, and other client facing business meetings or virtual sessions as appropriate
  • Serve as primary liaison on behalf of assigned customers represented with Uber Freight departments and other job functions
  • Financial ownership and budgeting of customer revenue
  • Assist customers with freight cost forecasting and budgeting as appropriate
  • Responsible for driving initiatives with the client and internal teams to meet customer objectives
  • Maintain timely and accurate customer information in CRM tools
  • Interprets supply chain data to drive actionable insights and improvements
  • Travel to customer locations as needed, up to 30% of the time

Basic Qualifications
  • High school diploma or GED equivalent
  • At least 3 years experience in a customer facing role within transportation/logistics
  • Experience having financial responsibilities (cost savings, net revenue, P&L) for a managed book of business
  • Experience creating reports in Excel or Google Sheets

Preferred Qualifications
  • Bachelor's degree in business, logistics or other related fields
  • 5 years logistics and transportation experience
  • Experience presenting to Senior Leadership
  • Account management experience
  • Experience with Tableau or Power BI

Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real-time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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