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Client Success Jobs in Fargo, ND (NOW HIRING)

Midco

Client Implementation Coordinator

West Fargo, ND · On-site

Success requires strong task management, validation of project accuracy, consistent client communication, and exceptional organizational skills. Position levels range from Client Implementation ...

Sodexo

Managing Sales Vice President

Horace, ND · Remote

$181K - $281K/yr

In this role, you'll shape and execute innovative sales strategies, lead high-performing teams, and forge powerful partnerships that elevate client success and fuel long-term business performance.

New

Sodexo

Managing Sales Vice President

Horace, ND · Remote

$181K - $281K/yr

In this role, you'll shape and execute innovative sales strategies, lead high-performing teams, and forge powerful partnerships that elevate client success and fuel long-term business performance.

New

Sodexo

Managing Sales Vice President

Horace, ND · Remote

$181K - $281K/yr

In this role, you'll shape and execute innovative sales strategies, lead high-performing teams, and forge powerful partnerships that elevate client success and fuel long-term business performance.

New

Enavate

BC Functional Consultant - Finance

Fargo, ND · On-site

About the Role The Business Central Consultant will play a key role in delivering high-quality implementations and driving client success across Enavate's Microsoft Dynamics 365 Business Central (BC ...

Spotlight Media

Senior Media Sales Rep

Fargo, ND

$50K - $85K/yr

But at Spotlight Media, we've got something unique - a collection of nine different print magazines, each with its own website and a plethora of opportunities for client success. And that's not all ...

Preferred Restaurant Group

Operating Partner

Fargo, ND

$66K/yr

Slim Chickens in Minot is seeking a results-driven and experienced Operating Partner to lead our restaurant team and drive business success. This role is ideal for a seasoned manager who's ready to ...

Preferred Restaurant Group

Operating Partner

Fargo, ND · On-site

$66K/yr

Slim Chickens in Minot is seeking a results-driven and experienced Operating Partner to lead our restaurant team and drive business success. This role is ideal for a seasoned manager who's ready to ...

PLACE

Showing Partner

Fargo, ND · On-site

$30K - $80K/yr

Why Work With Us? * ✓ Revenue Sharing - Share in the success you help create. * ✓ Comprehensive Health Benefits - Access quality medical coverage. * ✓ Equity Participation - Benefit from the ...

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Showing results 21-40

All JobsClient Success JobsClient Success Jobs in Fargo, ND

Client Success information

See Fargo, ND salary details

$31.9K

$81.6K

$137.5K

How much do client success jobs pay per year?

As of Aug 21, 2026, the average yearly pay for client success in Fargo, ND is $81,555.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $97,200.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Fargo, ND?

The most popular types of Client Success jobs in Fargo, ND are:

What job categories do people searching Client Success jobs in Fargo, ND look for?

The top searched job categories for Client Success jobs in Fargo, ND are:

Client Success jobs near you
Infographic showing various Client Success job openings in Fargo, ND as of August 2026, with employment types broken down into 74% Full Time, 23% Part Time, and 3% Temporary. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $81,555 per year, or $39.2 per hour.

Client Implementation Coordinator

Midco

West Fargo, ND • On-site

Full-time

Re-posted yesterday

Midco rating

8.5

Company rating: 8.5 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

14th of 99 rated telecommunications companies

Job description

Job Summary:
As a Client Implementation Coordinator, this role manages multiple client projects simultaneously with accountability for successful implementation, billing commencement, and overall client satisfaction, serving as the single point of contact and coordinating cross-functional teams to meet commitment dates. Success requires strong task management, validation of project accuracy, consistent client communication, and exceptional organizational skills. Position levels range from Client Implementation Coordinator I through IV, reflecting increasing project complexity, scope, and ownership based on experience and demonstrated capability.
This position can be filled anywhere in the Midco footprint of SD, ND, MN, KS, or WI.
Responsibilities:
  • Coordinate the activities of cross-functional project teams and manage tasks and project timelines to successfully implement all commercial client contract obligations, taking full responsibility of delivering a best-in-class client experience throughout the process.
  • Lead the project team by assisting with any barriers to meet project commitment dates, while understanding when escalation is necessary to achieve desired outcomes.
  • Responsible for the maintenance and overall coordination of project plans (schedules, communication plans, status updates and mitigating risks) required to successfully implement client contract obligations with accuracy, while ensuring compliance with Master Service Agreements, company policy and regulatory requirements.
  • Communicate and manage projects with vendors to ensure alignment across all stakeholders (client, vendor and internal team members) on install requirements and timing.
  • Manage all client onboarding activities (site surveys, installs) to ensure the client clearly understands project status including outstanding, pending and completed work.
  • Manage a variety of project types (client relocations, renewals, service changes, upgrades, conversions) that have varying project scopes.
  • Meet or exceed defined key performance indicators (KPIs).
  • Ensure client satisfaction through timely and proactive follow-up after installation.
  • Provide bill review assistance to all clients adding new services to ensure full understanding of monthly recurring charges, taxes and fees.
  • Ensure all special provisions, requests and instructions are recorded and executed per the signed contract.
  • Utilize CRM to execute essential functions and maintain a general understanding of sales activity.
  • Provide assistance and training to other team members.
  • Document client interactions in a timely manner according to company and departmental policies and procedures.
  • Assist with special projects as required by performing duties such as creating, editing and proof-reading documents, performing research, soliciting feedback from others, or other duties as assigned.
  • Model Midco's mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
  • Ensure customer privacy by adhering to Midco's privacy guidelines while actively following Midco policies and procedures.
  • Maintain reliable and predictable attendance as required by the position.
  • Perform other duties as assigned.

Note: Management reserves the right to assign or reassign functions and responsibilities to this job description at any time.
Required Qualifications:
  • High school diploma or equivalent (GED).
  • Skilled in using Microsoft 365 Suite (Word, Excel, PowerPoint and other applications).

Preferred Qualifications:
  • Bachelor's Degree.
  • General knowledge of basic voice, data and video services,

Note: Team members will be assigned a level based on the required experience and training. Advancement through levels is sequential and depends on the successful completion of all criteria at the preceding level. These criteria include fulfillment of career progression requirements, demonstrated proficiencies, product and service knowledge, and time-in-role or equivalent experience, where applicable.*
Client Implementation Coordinator I
  • 2 years in client-facing roles, with a focus on project coordination.
  • 1 year in the telecommunications industry.

Client Implementation Coordinator II
  • 3 years in client-facing roles, with a focus on project coordination.
  • 2 years in the telecommunications industry.
  • Manage multiple client projects simultaneously, coordinating cross-functional teams, and ensuring successful implementation and client satisfaction.
  • Facilitate business contracts with an understanding of more complex technical solutions.

Client Implementation Coordinator III
  • 4 years in client-facing roles, with a focus on project coordination.
  • 3 years in the telecommunications industry.
  • Serve high-profile clients with strategic planning, innovation, change management, and risk assessment.
  • Assist with Requests for Proposals (RFPs).
  • Handle advanced and complex projects, including private network solutions and dark fiber delivery.

Client Implementation Coordinator IV
  • 5 years in client-facing roles, with a focus on project coordination.
  • 4 years in the telecommunications industry.
  • Serve high-profile clients with strategic planning and advanced project coordination.
  • Manage the most complex and high-profile projects, requiring advanced strategic planning.
  • Handle the most advanced and complex projects, including private network solutions and dark fiber delivery, leveraging innovation and risk management skills.
  • Understand and manage Access Service Requests (ASRs) and deliver on close-out packet obligations.

The hiring range for this position is $19.50-$26.50. The actual base salary offered will be determined based on multiple factors including internal equity, location, and the individual's job-related knowledge, skills and experience. This position is hourly and may be eligible for additional compensation such as overtime.
In addition to base pay, this position is eligible for an annual bonus based on company and/or individual performanc
Work Environment:
  • The noise level in the work environment is low to moderate.
  • May may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings, and weekends as business demands.

Physical Qualifications:
  • May be occasionally required to reach with hands and arms, stoop, kneel, or crouch.
  • May be required to remain in a seated position for extended periods.
  • Heavy keyboard/mouse usage required with repetitive movements.

Mental Qualifications:
  • Navigate ambiguity and time-sensitive situations by maintaining professional judgment and effective decision-making under pressure.
  • Demonstrate self-awareness and interpersonal effectiveness when working with others, including during challenging or emotional situations.
  • Maintain focus and follow-through on work responsibilities when faced with competing priorities or setbacks.
  • Demonstrate persistence, adaptability, and a constructive approach when addressing obstacles or changes.

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