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Client Success Jobs in Crestview, FL (NOW HIRING)

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Client Success information

See Crestview, FL salary details

$27.5K

$70.2K

$118.3K

How much do client success jobs pay per year?

As of Sep 4, 2026, the average yearly pay for client success in Crestview, FL is $70,210.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $83,700.00 per year, depending on experience, location, and employer.

What is client success?

Client Success refers to a role or department within a company that is dedicated to ensuring customers achieve their desired outcomes while using a product or service. Professionals in Client Success act as liaisons between the company and its clients, focusing on building strong relationships, providing ongoing support, and helping clients maximize the value of their purchase. Their responsibilities often include onboarding, training, addressing concerns, and identifying opportunities to enhance customer satisfaction and retention. The ultimate goal of Client Success is to foster long-term client loyalty and drive business growth.

What are the key skills and qualifications needed to thrive as a client success professional?

To thrive as a Client Success professional, you need strong relationship management skills, problem-solving ability, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM platforms like Salesforce or HubSpot and proficiency in customer support tools are typically required. Exceptional communication, active listening, and empathy help you build trust and effectively address client needs. These skills are crucial for ensuring client satisfaction, retention, and long-term business growth.

What are some common challenges faced by client success professionals and how can they be addressed?

Client Success professionals often face challenges such as managing high client expectations, balancing multiple accounts, and ensuring clear communication between clients and internal teams. Addressing these challenges involves proactive communication, effective time management, and developing a deep understanding of the client's business needs. Building strong relationships and regularly soliciting feedback can help prevent misunderstandings and foster long-term client satisfaction.

What is the difference between Client Success vs Customer Support?

AspectClient SuccessCustomer Support
Primary FocusProactively ensuring client satisfaction and long-term successReactively resolving immediate issues and technical problems
Work EnvironmentStrategic, relationship-driven, often involves onboarding and account managementOperational, troubleshooting, and technical assistance
Required SkillsCommunication, relationship management, strategic planningTechnical knowledge, problem-solving, customer service skills

While both roles aim to improve customer experience, Client Success focuses on building long-term relationships and ensuring clients achieve their goals, whereas Customer Support addresses immediate technical issues and troubleshooting. Understanding these differences helps organizations assign the right roles to enhance customer satisfaction and retention.

What are the most commonly searched types of Client Success jobs in Crestview, FL?

The most popular types of Client Success jobs in Crestview, FL are:

What are popular job titles related to Client Success jobs in Crestview, FL?

For Client Success jobs in Crestview, FL, the most frequently searched job titles are:

What job categories do people searching Client Success jobs in Crestview, FL look for?

The top searched job categories for Client Success jobs in Crestview, FL are:

What cities near Crestview, FL are hiring for Client Success jobs?

Cities near Crestview, FL with the most Client Success job openings:

Client Success jobs near you

Licensed Insurance Customer Service Representative

Jessica Lyng Allstate Agency

Defuniak Springs, FL • On-site

$45K - $60K/yr

Full-time

Retirement, PTO

Re-posted 20 days ago

Job description

Jessica Lyng Agency is more than just an insurance agencywere a community of dedicated professionals committed to delivering exceptional service while fostering personal and professional growth. With a vision to become the most respected Allstate agency in the state, we operate on a foundation of collaboration, accountability, and continuous learning. Our agency is built on core values of excellence, innovation, and teamwork, making us a standout employer in the insurance industry.

We are looking for a Licensed Insurance Customer Service Representative to support our DeFuniak Springs office. This service role is focused on handling service requests, resolving policy-related questions, and ensuring positive and meaningful relationships with current clients.

This is a great opportunity for someone already P&C licensed who enjoys problem-solving, staying organized, and helping current clients. This role offers a year-end range of $45,000-$60,000 with base salary plus bonus opportunities. Success in this role comes from strong attention to detail, the ability to manage multiple requests, and a commitment to delivering efficient and reliable support.


Benefits

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off

Weekends Off

Flexibility with Work Location (Hybrid Optional)


Responsibilities
  • Handle policy servicing, including endorsements, billing inquiries, and payment processing.
  • Deliver prompt, professional, and friendly support to clients via phone, email, or in-person interactions.
  • Build strong client relationships and proactively follow up to improve policy retention.
  • Maintain accurate client records and ensure all transactions adhere to industry regulations.
  • Identify client needs and refer opportunities to the sales team for additional policies or coverage enhancements.

Requirements
  • Candidate must have an Active Property & Casualty license to be considered.
  • Strong communication and customer service skills with a client-focused mindset.
  • Excellent attention to detail and organizational skills for managing policy changes and client records.
  • Problem-solving abilities and resourcefulness to address client concerns effectively.
  • Preferred experience with Florida insurance policies, including Allstate and brokered carrier home insurance.