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Client Success Salary Jobs (NOW HIRING)

Ylopo

Client Success Manager

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused ... salary OTE, depending on experience. Benefits include medical, dental, and vision coverage; paid ...

Ylopo

Client Success Manager

OR · On-site +1

$60K - $75K/yr

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused ... salary OTE, depending on experience. Benefits include medical, dental, and vision coverage; paid ...

Virtual Peaker

Client Success Manager

Louisville, KY · Remote

Client Success Manager Virtual Peaker is seeking a Client Success Manager who will help solve the ... Competitive salary + Equity * A collaborative workplace, which will challenge you and celebrate ...

N3XT

Client Success Analyst

Liberating Money Client Success Analyst Location: Remote, North America Job Type: Full-Time ... Competitive salary, benefits, and professional development support

New Perspective

Client Success Manager

Worcester, MA · On-site +1

$70K - $80K/yr

Client Success Managers (CSM) will provide a lead role for client project coordination including ... Competitive salary : $70K-$80K base with performance-based commissions and bonuses. * Comprehensive ...

Addepar

Client Success Manager

$69K - $107K/yr

Additionally, these ranges reflect the base salary only, and do not include bonus, equity, or ... ensure client success and consistency of contact * Build and maintain a high level of client ...

ID Tech Solutions

Client Success Manager

Lakewood, NJ · On-site

$100K/yr

Client Success Manager - Join Our Fast-Growing Team at ID Tech Solutions! Are you ready to grow ... What we Offer * $100,000 base salary + performance bonus tied to NRR and retention metrics * Health ...

Midi Health

Client Success Manager

$85K - $125K/yr

Head of Client Success The difference you'll make: At Midi Health, we're building the leading ... The salary for this role is $85,000 -$125,000 annually. Final compensation will depend on ...

MultiPlan

Client Success Associate

Mclean, VA · On-site

$45K - $65K/yr

The Client Success Associate will support the Client Success team in ensuring the success and ... COMPENSATION The salary range for this position is $45K to $65K. Specific offers consider a ...

New

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

Compensation:$85,000 - $95,000 annual salary Other Pay:Annual bonus potential, plus eligibility to earn additional income based on individual achievement through our Client Success incentive program ...

Harbor IT

Client Success Manager

Role Summary The Client Success Manager (CSM) is the trusted advisor and face of the company. You ... Benefits Competitive salary commensurate with experience • Comprehensive health, dental, and ...

On Shore

Client Success Associate

Houston, TX · On-site

Client Success Associate Who we are looking for: 3-5 years of experience in a client success ... The annual base salary for this position ranges from $100,000 - $120,000 with an additional bonus ...

SupportFinity™

Client Success Manager

Manhattan, NY · On-site

$100 - $125/hr

About the Role As a Client Success Manager (CSM), you will own the health, retention, renewal, and ... Competitive salary with career planning for the future * Stock options in a growing company

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How much do client success salary jobs pay per year?

As of Sep 8, 2026, the average yearly pay for client success salary in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

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Client success is a growing field focused on maintaining and expanding customer relationships, often requiring strong communication, problem-solving, and technical skills. It offers opportunities for career advancement, especially with experience and certifications, and typically involves a collaborative work environment. Many professionals find it a rewarding career due to its impact on company growth and customer satisfaction.

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Client Success Manager

Remote

Ylopo
Internet and IT • 11 - 50 employees
Learn more about Ylopoexternal

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

About Us
Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.
Why work for Ylopo?
At Ylopo we offer team members:
  • a commitment to personal development,
  • guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,
  • excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,
  • team building events, team lunches/ happy hours, and other company wide events
  • a supportive, caring environment dedicated to continuous learning and growth.

Reporting directly to the Manager of Client Success, the Client Success Manager role is focused primarily on retaining clients and providing them with an exceptional experience using our system. This role handles the entire lifecycle of client success post-onboarding through training, support, and account management.
Candidates well-suited to this role will have a track record of being detail-oriented, client-focused, and proactive in providing exceptional service both internally and externally. We are looking for candidates who are quick-thinking, organized, patient, and positive, with a strong ability to troubleshoot software issues, advocate for client needs, and escalate concerns to the Manager of Client Success when necessary.
What We're Looking For:
  • Undergraduate degree or relevant experience
  • 3+ years of experience in customer success, customer service, coaching, training, account management, or a related client facing role supporting a broad portfolio of customers.
  • Ability to facilitate the solution to complex issues and requests with a proactive, goal-oriented mindset
  • Strong technical, organizational, and project coordination skills, alongside strong attention to detail
  • Excellent written and verbal communication skills, including the ability to communicate effectively via email, support tickets, phone, or Zoom video
  • Ability to multitask, take initiative, and work independently toward deadlines to see tasks through to completion
  • Positive demeanor, trustworthy character, and consistent work ethic
  • Willingness to learn the intricacies of the Ylopo product and feel comfortable conveying detailed information about our services and systems
  • Understanding of real estate and the real estate profession is a plus, but not necessary

Responsibilities:
  • Manage client relationships within our general segment of business, evaluating "client health" to proactively schedule and conduct check-in calls.
  • Meet with clients 1:1 to provide support, training, product knowledge, and account reviews.
  • Consult with clients to identify business goals, challenges, and opportunities, aligning Ylopo product solutions to address their specific needs and objectives.
  • Act as an advocate for the client's needs, specifically managing retention efforts for clients who have placed a cancellation or are showing indicators of being at-risk.
  • Speak confidently and professionally while working through escalated issues, acting with the utmost urgency to troubleshoot client problems.
  • Maintain accurate documentation of client interactions, including logging activity in Salesforce and internal systems timely and correctly.
  • Deliver a warm and well-documented handoff to internal departments like marketing, client growth, or website development.
  • Identify and cultivate qualified growth opportunities by uncovering client needs, driving product adoption, and recommending solutions that support long term success and account expansion.
  • Work closely with our product support team to investigate issues and software bugs, solving them independently or appropriately escalating them to the Manager of Client Success.
  • Learn the ins and outs of our product to become a subject matter expert, collaborating with sales, billing, marketing, international, and technical teams on special projects.

What Success Looks Like (KPIs):
  • Strong Net Revenue Retention (NRR) across your assigned client segment
  • Excellent Response times and Resolution skills
  • High Net Promoter Score (NPS) and positive client satisfaction (CSAT)
  • Consistent product adoption and successful, well-documented issue de-escalation

Compensation: Compensation and full benefits include starting base pay from $60,000 to $75,000, with an incentive bonus potential of up to 25% of base salary OTE, depending on experience. Benefits include medical, dental, and vision coverage; paid holidays, vacation, and sick days; a 401(k); paid monthly parking (if applicable); and an extremely nice, supportive group of people as your co-workers.
Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy
Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
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About Ylopo

Sourced by ZipRecruiter

Industry

Internet and it

Company size

11 - 50 Employees

Headquarters location

Los Angeles, CA, US

Year founded

2013

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