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Client Success Project Manager Jobs in Philadelphia, PA

WSP

Senior Project Manager - Industrial

Philadelphia, PA · On-site

$157K - $233K/yr

... client success. Your Impact As a Senior Project Manager, you will be responsible for leading complex industrial facilities projects from planning through execution, while managing client ...

WSP

Senior Project Manager - Industrial

Philadelphia, PA · On-site

$157K - $233K/yr

... client success. Your Impact As a Senior Project Manager, you will be responsible for leading complex industrial facilities projects from planning through execution, while managing client ...

EAB

Digital Account Manager

Philadelphia, PA · On-site

Bachelor's Degree in Marketing, Communications, Business, or a related field, or equivalent professional experience. * 2-4+ years of experience in Account Management, Client Success, Project ...

EAB

Digital Account Manager

Philadelphia, PA

Bachelor's Degree in Marketing, Communications, Business, or a related field, or equivalent professional experience. * 2-4+ years of experience in Account Management, Client Success, Project ...

HILGARTWILSON, LLC

Survey Project Manager

Hamilton, NJ · On-site

$95 - $153/hr

Colliers Engineering & Design is looking for an experienced Survey Project Manager to join our ... client success every step of the way. You'll lead talented field and office teams, ensure top-tier ...

New

Barton Associates Inc

Project Manager

Philadelphia, PA · On-site

That means our success is your success, a fact reflected in our culture and our numerous accolades ... This is an opportunity to build lasting client relationships, mentor team members, and play a key ...

Barton Associates Inc.

Project Manager

Philadelphia, PA · On-site

That means our success is your success, a fact reflected in our culture and our numerous accolades ... This is an opportunity to build lasting client relationships, mentor team members, and play a key ...

Barton Associates Inc

Project Manager

Philadelphia, PA · On-site

That means our success is your success, a fact reflected in our culture and our numerous accolades ... This is an opportunity to build lasting client relationships, mentor team members, and play a key ...

Amteck, LLC

Project Manager

Hatfield, PA · On-site

... success, client satisfaction, and team development. If you're a proven construction leader with strong electrical project management experience and a passion for delivering exceptional results, we ...

eZone Staffing, LLC

Project Manager

Conshohocken, PA · On-site

At Client, we believe our success has been built upon the 153 great people who work for us. We're a ... The Project Manager will support the team in delivering successful hygienic door projects to ...

Instrata

Project Management Administrator

Trenton, NJ · On-site

Help streamline operations that directly impact client success and project outcomes. * Growth Opportunities: Build project coordination skills and grow toward a Project Manager or Operations role.

Ernst Brothers

Project Manager

Conshohocken, PA · On-site

$90 - $145/hr

Client Experience: Clients feel informed, respected, and confident throughout the construction ... What Success Looks Like * Project Ownership: Takes ownership and drives projects forward, making ...

New

USM

Fleet Management Project Manager

Cherry Hill, NJ · On-site

$97K - $115K/yr

Client provides a very open and communicative environment and the PM must feel at home with ... project success. Project Detail: See bold items. Very important Experience: leading large ...

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All JobsClient Success Project JobsClient Success Project Manager JobsClient Success Project Manager Jobs in Philadelphia, PA

Client Success Project Manager information

See Philadelphia, PA salary details

$38.9K

$103.6K

$163.5K

How much do client success project manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client success project manager in Philadelphia, PA is $103,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,200.00 and $124,100.00 per year, depending on experience, location, and employer.

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What cities near Philadelphia, PA are hiring for Client Success Project Manager jobs?

Cities near Philadelphia, PA with the most Client Success Project Manager job openings:

Client Success Project Manager jobs near you

Senior Project Manager - Industrial

WSP

Philadelphia, PA • On-site

$157K - $233K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

WSP rating

8.6

Company rating: 8.6 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

18th of 72 rated business consultants

Job description


WSP is currently initiating a search for a Senior Project Manager/Team Leader to join our Industrial Center of Excellence (ICoE) national practice. This role will support a growing portfolio of industrial and advanced manufacturing projects and offers the opportunity to work within a collaborative multidisciplinary environment focused on delivering high-quality solutions to our clients. This position will include advisory interaction with our clients' leadership and executive teams, guiding them in decisions around their most important CAPEX initiatives.
Be involved in impactful projects with our Property & Buildings / Industrial team and be part of a global organization that is driven by innovation, technical excellence, and a commitment to client success.
Your Impact
As a Senior Project Manager, you will be responsible for leading complex industrial facilities projects from planning through execution, while managing client relationships, project teams, schedules, and budgets.
Responsibilities
  • Primary driver on critical pursuits, responsible for developing and implementing winning strategies for expanding our business and facilitating team growth.
  • Build and manage a book of business as Program Manager/Leader, mentoring other PMs into similar roles growing our large client base
  • Foresees and anticipates project issues, provides guidance to mitigate risks
  • Lead and manage industrial facilities projects, including advanced manufacturing, distribution, and process-driven facilities
  • Serve as the primary point of contact for clients, ensuring project objectives, scope, schedule, and budget are met
  • Coordinate multidisciplinary teams, including architectural, engineering, and specialty consultants
  • Oversee project planning, scheduling, and staffing
  • Financial performance management for both projects and teams
  • Support business development efforts, including proposal development and client presentations
  • Identify and mitigate project risks while ensuring quality, safety, and compliance with WSP standards
  • Mentor and support junior project managers and technical staff
  • Collaborate closely with regional and national ICoE leadership

Qualifications
  • Bachelor's degree in Engineering, Architecture, Construction Management, or a related field
  • Minimum 12+ years of experience managing industrial or manufacturing facilities-related projects
  • Proven experience leading project management and multidisciplinary design teams including direct and indirect reporting team members and partners.
  • Strong understanding of industrial facilities, manufacturing environments, and building systems
  • Experienced with alternate construction delivery models on greenfield and brownfield industrial projects including new construction, facility and system upgrades, and facility retrofits
  • Excellent client management, communication, and leadership skills
  • Skilled at managing project financials, schedules, and contracts
  • PMP certification or PE license preferred, but not required

Preferred Experience
  • Advanced manufacturing or industrial facilities project experience
  • Experience working with large, complex projects and multiple stakeholders
  • Familiarity with design-build or alternative delivery methods

WSP Benefits:
WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee's career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.
Compensation:
Expected Salary: $157,500- $233,600
WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant's education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, and/or federal law.
#LI-LB1
About Us
About WSP
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.
www.wsp.com
WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career.
At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?
WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.
The selected candidate must be authorized to work in the United States.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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