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Client Success Project Manager Jobs in Calgary, AB

... the client. Project Managers at Vista are required to be informed about the details of the scope ... Talented, collaborative colleagues who are invested in one another's success * The chance to work ...

Valid passport for international business travel Key Success Factors: * Excellent verbal and ... Experience managing customer funded projects * Hardware or embedded software development experience

We are seeking a client-facing project professional with strong environmental consulting experience ... and demonstrated success delivering oil & gas and energy-sector projects, including upstream ...

Maintaining client communications and expectations to our client service objectives. * Preparing ... Proven project management experience. * Excellent communication, interpersonal and organizational ...

As a Project Manager, Municipal Infrastructure & Strategic Pursuits , you will support ICONIX ... Our success is built on your success. We recognize employees for outstanding performance and the ...

About the Role As a Project Manager, Municipal Infrastructure & Strategic Pursuits , you will ... Our success is built on your success. We recognize employees for outstanding performance and the ...

Senior Project Manager

Calgary, AB · On-site +1

CA$150K - CA$175K/yr

... client locations as required Requirements What We're Looking For 5+ years of project management ... Proven success delivering projects on time and within budget Strong knowledge of cost control ...

Senior Project Manager

Calgary, AB · On-site

CA$150K - CA$175K/yr

Travel to project sites and client locations as required Requirements What We're Looking For * 5+ ... Proven success delivering projects on time and within budget * Strong knowledge of cost control ...

New

... drive success for those around us. Our growth remains focused on developing and deepening our ... RWC is seeking a Project Manager to support the successful delivery of construction projects by ...

This is a senior, client-facing role for a proven project leader who can bring strong delivery ... They will have demonstrated success leading multidisciplinary teams through concept development ...

Ensuring projects are completed within scope, schedule, budget, and meeting client expectations. * Managing multiple projects in various phases of development. * Negotiating and holding all parties ...

Build, develop, and grow business relationships vital to the success of the project. * Additional ... and within client's environment. * Ability to bring projects to a successful completion ...

Showing results 41-60

Client Success Project Manager information

What does a client success project manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

How does a client success project manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a client success project manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

Project Manager

Calgary, AB • On-site

Vista Projects Limited
51 - 200 employees

Full-time

Re-posted 27 days ago


Job description

What Vista Does

Vista Projects is an integrated engineering firm who has been solving complex challenges in the energy industry since 1985. We are innovators at our core. We continually find better, smarter ways to design and deliver oil and gas projects, and we are proud to be contributing on some of the most exciting low-carbon and synthetic fuel developments in the North America. For our people, that means meaningful, varied work and a real chance to shape how modern engineering gets done.
We are innovators in the energy industry. We actively find ways to improve how oil and gas projects are designed and delivered, and we are contributing to some remarkable low-carbon and synthetic fuel developments; including electro sustainable aviation fuel (eSAF) and gas-to-liquids (GTL) projects. We are headquartered in Calgary and maintain a satellite office in Houston.

Why We Do It

The world needs energy, and better engineering makes the projects that deliver it safer, more efficient and more sustainable. Our multi-discipline teams have designed some of the most challenging and successful projects in the North American energy sector, from early-stage studies and pilots to large-scale commercial expansions. We take pride in doing that work well, and just as much pride in continuously improving how we do it.

What You Would Do in This Role

The Project Manager (PM) is responsible for managing the overall execution for an assigned project, including budgeting and scheduling. Project management activities include estimation, planning/scheduling, change management, identification and mitigation of risks, progress reporting, oversight of procurement activities, and coordination with various disciplines. The PM must understand the overall direction, priority and schedules to execute the project and work with various discipline leads to deliver successful solutions to the client. Project Managers at Vista are required to be informed about the details of the scope being executed, in order to utilize their experience to provide specific guidance to team members.

  • Holding the overall accountability for project outcomes
  • Managing project budgets and project staffing for project delivery within cost
  • Managing project schedules for project delivery within timelines 
  • Working with Engineering Discipline Managers and representative project Responsible Engineers to ensuring the quality of drawings, models and work products
  • Overseeing planning and development of engineering work packages (EWPs), including scope of work, bills of materials, isometrics, layouts, various discipline specific lists, etc.
  • Coordinating aspects of change management and ensuring its effective implementation: trends, scope changes, design change notices (DCN) and field change notice (FCN), etc.
  • Managing action items to ensure they are completed on schedule
  • Creation of and stewarding to project risk management plans; including formal risk reviews and ongoing risk mitigation
  • Contributing to and monitoring project KPIs, earned value and project reporting
  • Developing and managing vendor/contractor relationships
  • Understanding the interfaces between procurement and non-procurement disciplines and ensuring appropriate processes and procedures are followed
  • Reviewing and evaluating standard procurement documents including bid lists, requests for quotation / proposal and commercial bid evaluations
  • Performing other duties as requested
Required Qualifications and Skills 

Only Candidates meeting these minimum requirements will be considered for this role

  • Bachelor’s degree or equivalent experience
  • 10-25 years of progressive engineering experience, with a minimum of 5 years of independent management of project delivery
  • Technical competency in a minimum of one engineering field (Process, Civil/Structural, Mechanical, Piping, Instrumentation/Controls, Electrical, etc.)
  • Detailed knowledge of consulting engineering & procurement (EP) processes and workflows
  • Ability to lead a multidisciplinary team 
  • Proven experience in relationship management
  • Ability to influence and negotiate
  • Experienced in conflict management
  • P.Eng. designation
  • Ability to work from Vista’s home office location (Calgary).
Preferred Qualifications
  • Experience managing several mid to major/large-capital projects throughout the full lifecycle
  • Site experience
Why People Like VistaWe do not just say we're a great place to work, our people do. Vista has been recognized by Great Place to Work as one of the Best Workplaces in Canada, a Best Workplace for Mental Health, and a Best Workplace for Women. These awards are earned through confidential surveys completed by our own team, so they reflect how people here actually feel and not just how we choose to describe ourselves.
What our people value most is how we work together. You will join experienced leaders and mentors who are genuinely invested in your growth, in teams built around collaboration rather than silos. We hire capable people, trust them to do their best work, and treat them as people rather than employee numbers. We are proud of the culture this creates, and we work hard to protect it as we grow.
Vista is also a place for people who like to make this better. If you are energized by innovating, by questioning how things are done and by helping vista continuously improve, you will be in good company. We back that work with strong, modern project systems run by people who know how to get the most from them, but it is our people, not our tools, that make Vista what it is.What We OfferAn opportunity with Vista is more than a job. It is the chance to do challenging meaningful work alongside talented and supportive colleagues who want to see you succeed.Vista offers all employees
  • A challenging and rewarding work environment where you will contribute to meaningful projects across the energy industry
  • Talented, collaborative colleagues who are invested in one another's success
  • The chance to work alongside some of the sharpest minds in the industry, where your ideas are heard and innovation is part of how we actually work, not just something we say.
  • A strong value-based philosophy that provides an informal, close-knit team environment, where you and your family feel like a part of our organization, and not just an employee number
  • Competitive compensation and benefits, including a performance-linked variable pay program
  • Company-sponsored social events and team sports
  • Half-day Fridays and free parking
  • An organization that values and encourages diversity
How to Apply

Please complete the application form below and include a cover letter concisely demonstrating how your skills and experience align with our job posting. By submitting this application, you consent to our Privacy Policy, and you consent to receive transactional electronic messages from Vista and third parties acting on our behalf.
Note: As part of the interview process there will be a technical testing component that will take up to two hours and can be completed at home on your own timeline. Candidates may be required to complete a security clearance procedure prior to receiving an offer.

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