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Client Success Project Manager Jobs in Wisconsin

Solid Rock Recruiting LLC

Project Manager

Wausau, WI · On-site

Our client is a well-established leader in the commercial glass industry with over 60 years of ... success. They are recognized for their commitment to craftsmanship, customer satisfaction, and ...

Apply Early

Hiebing

Project Manager

Madison, WI · On-site

Success in this role is measured by predictable delivery, thoughtful decision-making, proactive ... with project and client needs. * Champion positive change in agency workflows and support ...

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Hiebing

Project Manager

Madison, WI · On-site

Success in this role is measured by predictable delivery, thoughtful decision-making, proactive ... with project and client needs. * Champion positive change in agency workflows and support ...

Converge Resources

Project Manager

Milwaukee, WI · Hybrid

Lead projects from conceptual planning through construction completion and client handoff ... Success Strong communicator who can keep multiple groups aligned Highly organized with tight ...

Copeland

Project Manager

Cudahy, WI · On-site

You will be responsible for the successful delivery of challenging client engagements across ... success of the project and Vilter * Maintain customer satisfaction by investigating concerns ...

Copeland

Project Manager

Cudahy, WI

You will be responsible for the successful delivery of challenging client engagements across ... success of the project and Vilter * Maintain customer satisfaction by investigating concerns ...

Extension, Inc

Project Manager

Port Washington, WI · On-site

$70K - $90K/yr

About Our Client * Established and growing manufacturing organization experiencing continued growth ... success * Collaborate with Engineering and Plant leadership to determine labor rates and project ...

SV Tech Systems Inc

Project Manager

Madison, WI · On-site

We believe that success is a measure of performance; therefore, we help customers envision and ... The client has developed a set of IT strategies as well as Academic plans and Student Services ...

Courser

Project Engineer II

Sheboygan Falls, WI · On-site

... success. Project Engineer II The Project Engineer II is responsible for implementing and ... and ensuring client satisfaction. The Project Engineer II collaborates with project managers ...

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Epic

Project Manager

River Falls, WI · On-site

... • Analyze client needs, create clinical workflows, develop strategies tailored to each ... professional success • Willingness to travel 25-60% of working days, with a typical month ...

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Client Success Project Manager information

What does a Client Success Project Manager do?

A Client Success Project Manager is responsible for ensuring that clients achieve their desired outcomes while using a company’s products or services. They act as the main point of contact between the client and the company, coordinating project timelines, managing deliverables, and addressing any concerns or issues that arise. Their role combines elements of project management and customer relationship management, aiming to enhance client satisfaction, retention, and long-term success.

What are the key skills and qualifications needed to thrive as a Client Success Project Manager, and why are they important?

To thrive as a Client Success Project Manager, you need a strong background in project management, client relations, and a relevant bachelor's degree, often supplemented by experience in customer-facing roles. Familiarity with project management tools (such as Asana, Trello, or Jira), CRM systems, and certifications like PMP or CSM are commonly required. Excellent communication, problem-solving, and relationship-building skills help you manage client expectations and drive project success. These competencies are crucial for ensuring projects are delivered on time, clients remain satisfied, and long-term partnerships are fostered.

How does a Client Success Project Manager typically balance client expectations with project deliverables?

Client Success Project Managers play a crucial role in ensuring that client needs are met while also keeping projects on track and within scope. This often involves setting clear communication channels, proactively managing timelines, and regularly updating clients on progress or potential roadblocks. They work closely with cross-functional teams, such as sales, product, and support, to align client goals with achievable deliverables and ensure a smooth project lifecycle. Strong relationship-building skills and the ability to manage multiple priorities are essential for success in this role.

What is the difference between Client Success Project Manager vs Customer Success Manager?

AspectClient Success Project ManagerCustomer Success Manager
Primary FocusManaging client projects, ensuring delivery and implementationBuilding ongoing relationships, ensuring customer satisfaction
CertificationsProject management certifications (PMP, CAPM)Customer success or account management certifications
Work EnvironmentCollaborates with project teams, handles timelinesEngages directly with clients, focuses on retention
Industry UsageCommon in SaaS, IT, consultingCommon in SaaS, tech, service industries

While both roles aim to enhance client satisfaction, the Client Success Project Manager primarily manages specific projects and deliverables, whereas the Customer Success Manager focuses on long-term client relationships and retention. Understanding these differences helps organizations assign the right roles for client success initiatives.

What are popular job titles related to Client Success Project Manager jobs in Wisconsin? For Client Success Project Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Client Success Project Manager jobs in Wisconsin look for? The top searched job categories for Client Success Project Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Client Success Project Manager jobs? Cities in Wisconsin with the most Client Success Project Manager job openings:
Client Success Project Manager jobs near you
Infographic showing various Client Success Project Manager job openings in Wisconsin as of June 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.
Client Project Manager - IntelliScript (Remote)

Client Project Manager - IntelliScript (Remote)

Milliman

Brookfield, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

What We Do
Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world.
Candidates who have their pick of jobs are drawn to IntelliScript's entrepreneurial and collaborative culture of innovation, excellence, exceptional customer service, balance, and transparency. Every single person has a voice in our company, and we challenge each other to push the outer limits of our full, diverse potential. And, we've shown sustained growth that ensures you'll have room to grow your skillset, responsibilities, and career.
Our team is smart, down-to-earth, and ready to listen to your best ideas. We reward excellence and offer competitive compensation and benefits. Visit our LinkedIn page for a closer look at our company, and learn more about our cultural values here.
Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERGs) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our website to learn more about Milliman's commitments to our people, diversity and inclusion, social impact, and sustainability.
What this position entails
Reporting to the Manager, Client Project Management, the Client Project Manager is responsible for supporting all the strategic and day-to-day activities related to Irix. This pivotal role directly supports the product implementation process. As part of the Project Management team, this new hire will collaborate with all internal departments (sales, account management, product, pharmacy, operations, analytics, IT) and will also have direct interaction and communication with clients throughout the Irix product implementation process.
What you will be doing
  • Manage several concurrent projects of varying complexity
  • Independently lead client implementations and studies of Irix, taking on projects and tasks as needed
  • Serve as a liaison between technical and non-technical departments to ensure all targets and requirements are met
  • Become a subject matter expert in our process and communicate effectively with clients on technical subjects
  • Gather required data from end-users to evaluate objectives, goals, and scope to create technical specifications
  • Maintain open communication with clients and internal teams
  • Proactively address customer issues, and "own" the resolution
  • Develop detailed project plans and timelines
  • Coordinate resources
  • Schedule and facilitate meetings and presentations, balancing multiple internal and external calendars
  • Conduct product demonstrations
  • Respond to client inquiries via phone and email
  • Manage all internal and external project-related documentation with the utmost accuracy
  • Dedicate the time needed to answer client needs, including odd hours when necessary
  • Demonstrate commitment to being creative, innovative, flexible and adaptable, focusing on quality solutions, and continually improving

What we need
  • Completed Bachelor's degree in any field
  • 4 - 10 years of professional experience in Project Management
  • PMP certification
  • Proven track record of managing projects and success in building customer relationships
  • Familiarity with Excel: pivot tables, complex formulas, importing/exporting data from various sources, sorting/filtering, etc.
  • Generative AI experience to increase efficiency (e.g. Copilot, Gemini, ChatGPT, Claude)
  • Use generative AI or other technology to improve operations processes - complete work and simultaneously improve the processes and create or update documentation as needed
  • Proficient in MS Outlook, Word, and PowerPoint

What you bring to the table
  • Exceptional communication skills: articulate and professional when speaking with clients as well as with colleagues, at all organizational levels, and via all mediums (phone, email, Teams, etc.)
  • Change management: embraces change as an opportunity for continuous learning and a catalyst for driving team progress
  • Leading others: coach, mentor, and motivate others to meet the organization's goals; provide an inclusive and positive team environment that fosters positive and constructive feedback, recognition, leadership, and personal and professional development
  • Analytical thinking: ability to tackle a problem by using a logical, systematic, sequential approach to generate sensible, realistic, practical solutions to problems
  • Attention to detail: verify important details, ensure there are no surprises or gaps in needed information
  • Creativity: generate new approaches to problems or innovations to established approaches; think and look outside the box
  • Problem solving and adaptability: exhibit a resilient, solution-driven mindset with the conviction to take on challenges of any size, move quickly from problem to action, and adapt effectively as priorities evolve
  • Data analysis: analyze data to draw conclusions and identify cause-and-effect relationships to support leadership decisions and recommend a course of action or solve organizational issues
  • Initiative: identify a problem, obstacle, or opportunity and take appropriate action to address current or future problems or opportunities; begin and follow through with a plan or task
  • Technical knowledge: Independently troubleshoot complex issues using product knowledge, available resources, and tools
  • Customer centricity: Identify and address customer needs, using problem-solving skills to find effective solutions and deliver value

Wish list
  • Relevant continued education and/or advanced degree(s)
  • Experience with Jira and Confluence
  • Experience in software-as-a-service, actuarial science, and/or insurance underwriting industry

Location
The expected application deadline for this job is September 30, 2026. This position is open to remote work Applicants must be willing to travel to the Milliman office in Brookfield, WI as needed and travel nationwide for meetings, conferences, and team events up to 20%.
Compensation
The overall salary range for this role is $59,200 - $131,905. For candidates residing in:
  • Alaska, California, Connecticut, Illinois, Maryland, Massachusetts, New Jersey, New York City, Pennsylvania, Virginia, Washington, or the District of Columbia:

    • $68,080 - $109,020 if overall experience is less than 5 years; and
    • $82,455 - $131,905 for experience greater than 5 years.
  • All other states:
    • $59,200 - $94,800 if overall experience is less than 5 years; and
    • $71,700 - $114,700 for experience greater than 5 years.

A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.
Benefits
We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:
  • Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners
  • Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges
  • 401(k) Plan - Includes a company matching program and profit-sharing contributions
  • Discretionary Bonus Program - Recognizing employee contributions
  • Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses
  • Paid Time Off (PTO) - Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis
  • Holidays - A minimum of 10 paid holidays per year
  • Family Building Benefits - Includes adoption and fertility assistance
  • Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria
  • Life Insurance & AD&D - 100% of premiums covered by Milliman
  • Short-Term and Long-Term Disability - Fully paid by Milliman

Equal Opportunity
All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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About Milliman

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Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Industry

Business management consulting

Company size

1,001 - 5,000 Employees

Headquarters location

Seattle, WA, US

Year founded

1947

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