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Client Success Partner Jobs in Warren, MI (NOW HIRING)

SpotOn

Client Success Partner

Royal Oak, MI · On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

SpotOn: Sales

Client Success Partner

Royal Oak, MI · On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

SpotOn: Sales

Client Success Partner

Royal Oak, MI · On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

SpotOn

Client Success Partner

Royal Oak, MI · Remote

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

TechCollect

Client Success Lead

Rochester, MI · On-site

... the Client Success Lead at TechCollect.ai, you will guide customers through the Hello to Hero ... TechCollect.ai operates as an AI-powered plugin integrated within our software partner ecosystems ...

Brkthru

Director of Client Success

Southfield, MI · On-site

$80K - $120K/yr

Our mission is to be the preferred partner of local advertisers and agencies, creating and managing ... The Director of Client Success (CSD) reports to the Regional Director (RD) of Client Success.

TRIARQ Health

RCM Client Success Manager

Royal Oak, MI · On-site

TRIARQ Health partners with physicians by providing the expertise, services, infrastructure, and ... The RCM Client Success Manager is responsible for managing and maintaining strong relationships ...

TechCollect

HOA Client Success Manager

Rochester, MI · Remote

TechCollect.ai operates as an AI-powered plugin integrated within our software partner ecosystems ... Client success and strong partner relationships in the process. Responsibilities: * Customer ...

NxT Level

Partner, Employment - Detroit

Detroit, MI

$94K - $127K/yr

Partner - Labor & Employment Private Practice | Mid-Sized Business Law Firm Overview Our client, a ... client success. * Sophisticated Work Without Big Law Red Tape - Handle high-impact matters with mid ...

NxT Level

Partner, Employment - Detroit

Detroit, MI · On-site

$94K - $127K/yr

Partner - Labor & Employment Private Practice | Mid-Sized Business Law Firm Overview Our client, a ... client success. * Sophisticated Work Without Big Law Red Tape - Handle high-impact matters with mid ...

ADP

Client HR Business Partner III

Troy, MI · Hybrid

ADP is hiring a Client Human Resources Business Partner III. * Are you ready to join a company ... success, growth, and continued learning? * Are you looking for an inclusive environment with a ...

ADP

Client HR Business Partner III

Troy, MI · On-site

ADP is hiring a Client Human Resources Business Partner III. * Are you ready to join a company ... success, growth, and continued learning? * Are you looking for an inclusive environment with a ...

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All JobsClient Success Partner JobsClient Success Partner Jobs in Warren, MI

Client Success Partner information

See Warren, MI salary details

$14

$43

$90

How much do client success partner jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for client success partner in Warren, MI is $43.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $60.14 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

How does a Client Success Partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What is a Client Success Partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.
What cities near Warren, MI are hiring for Client Success Partner jobs? Cities near Warren, MI with the most Client Success Partner job openings:
Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Warren, MI as of July 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $92,505 per year, or $44.5 per hour.
Client Success Partner

Client Success Partner

SpotOn

Royal Oak, MI • On-site

$55K - $79K/yr

Full-time

Posted 25 days ago

SpotOn rating

6.2

Company rating: 6.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

224th of 245 rated software companies

Job description

About SpotOn

We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.

  • Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users

  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

  • Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with proven account management skills who can execute adoption campaigns, proactively address at-risk accounts, and support operational efficiency initiatives. Success requires attention to detail, strategic thinking, and the ability to deliver measurable outcomes across a high-volume book of business.

ResponsibilitiesClient Retention

  • Own a portfolio of strategic accounts, monitoring engagement and health at scale.

  • Execute adoption campaigns and proactive touchpoints to reduce churn.

  • Identify at-risk accounts and implement mitigation strategies using standardized processes.

Revenue Expansion

  • Identify upsell and cross-sell opportunities using scalable programs.

  • Collaborate with Rates and Product teams to support expansion efforts.

Client-Focused Collaboration

  • Partner with internal teams to ensure consistent account management practices.

  • Serve as a point of escalation for junior CSPs on client issues.

Portfolio Management & Reporting

  • Track and analyze engagement, adoption, and retention metrics.

  • Optimize use of automation and reporting tools to manage high-volume portfolios.

Skills & Knowledge

  • Proven ability to manage large portfolios efficiently.

  • Strong consultative and communication skills in low-touch environments.

  • Experience with adoption campaigns, automation, and standardized processes.

  • Skilled at leveraging data to identify retention and growth opportunities.

  • Cross-functional collaboration experience.

Previous Experience

  • 2 – 5 years of professional experience in customer success or related roles.

  • Experience in fintech or SaaS environments preferred.

Education / Professional Training

  • Bachelor’s degree in Business Administration, Communications, Marketing or a related field required.

  • An equivalent combination of education and experience may be considered.

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at careers@spoton.com.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
Work authorization in the U.S. is required. Visa sponsorship is not available for this role.

SpotOn is an E-Verify company.

Compensation Range: $55.1K - $79.2K

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