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Client Success Partner Jobs in Hebron, CT (NOW HIRING)

Vancord

Senior Security Engineer

Glastonbury, CT · Remote

$95K - $145K/yr

Partner with the strategic consulting team and customer success teams to ensure client needs are met and exceeded. * Represent the SOC internally and externally, championing best practices, emerging ...

HCAOA

Professional Caregivers

Hartford, CT · On-site

$16 - $19/hr

We believe that doing a great job caring for you will lead to client success. Do you want to be a partner in care, with a company that: * will help you provide for your family * get actual support ...

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Client Success Partner information

See Hebron, CT salary details

$16

$49

$101

How much do client success partner jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client success partner in Hebron, CT is $49.31, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $67.45 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities near Hebron, CT are hiring for Client Success Partner jobs?

Cities near Hebron, CT with the most Client Success Partner job openings:

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Hebron, CT as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $102,571 per year, or $49.3 per hour.

Broker Application Manager

TicketNetwork

South Windsor, CT • On-site

Full-time

Retirement

Re-posted 18 days ago

Job description

Are you an ambitious, people-focused professional ready to kickstart your career in sales, client success, and business development? RCN Capital is looking for a Broker Application Manager to join our growing team and play a key role in helping our Broker partners succeed from day one.
This is more than just an entry-level job-it's your gateway into the fast-paced world of fintech, real estate lending, and client relationship management. If you're a natural communicator who loves solving problems, building relationships, and making an impact, we want to hear from you!
Why this role?
  • Real Impact from Day One - Be the first friendly face our new Broker partners meet and guide them through their very first loan submission.
  • Career Growth - Gain hands-on experience with Salesforce, CRM tools, product training, and cross-functional collaboration-skills that set you up for long-term success in sales and business development.
  • Travel & Networking - Represent RCN at industry conferences and broker training events, expanding your professional network.
  • Collaborative Culture - Work alongside supportive teammates across Technical Support, Software Development, and Partnership Management.

Responsibilities:
  • Onboard new Broker partners and guide them through submitting their first loan through our platform
  • Serve as the go-to point of contact for new Brokers, equipping them with the tools, training, and confidence to build a strong loan pipeline
  • Lead live product training sessions and walk clients through setup, usage, and early adoption
  • Track training completion and Broker progress in Salesforce to ensure accurate performance reporting
  • Maintain detailed records of client engagement and Broker milestones using CRM tools
  • Gather client feedback during onboarding to help shape product improvements and resources
  • Partner with internal teams, including Technical Support, Software Development, and Partnership Management, to continuously improve the Broker experience
  • Proactively identify friction points and recommend solutions for a seamless client journey
  • Represent RCN Capital at industry conferences and broker training groups
  • Support additional projects and initiatives as needed

Required Skills and Experience:
  • Excellent communication and interpersonal skills, with the ability to engage both technical and non-technical users
  • Highly motivated with strong work ethic
  • Highly organized with strong attention to detail and ability to manage multiple onboarding timelines simultaneously
  • Strong problem-solving skills and a client-first mindset
  • High level of comfortability on the phone
  • Highly motivated with a strong work ethic
  • Adapts well to change and thrives in a fast-paced environment
  • 1-2 years of experience in a professional, client-focused role, specifically including phone work or cold calling
  • 1-2 years of experience in business development, sales, or similar roles
  • Proficient in MS Office, specifically Outlook, Word and Excel
  • Knowledge of software sales preferred
  • Background in sales support, technical support, or implementation roles preferred
  • 1-2 years of experience in the real estate lending, mortgage or banking industry preferred

Education Requirements:
  • Associate's degree in Business, Business, Communication, or a related field
  • Bachelor's degree in Business, Business, Communication, or a related field preferred

Work Schedule:
  • Full time
  • Monday-Friday, 9:00AM to 6:00PM
  • First 90-days are onsite for training
  • Hybrid schedule after - up to 3 days/week remote

We Offer:
  • Growth-oriented work environment
  • Training opportunities
  • Casual dress policy
  • Competitive benefits, including 401K
  • Many more perks!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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