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Client Success Partner Jobs in Hebron, CT (NOW HIRING)

TheKey

Client Success Manager

Glastonbury, CT · On-site

This role is responsible for partnering with clients, families, and medical professionals to design ... Client Success Manager Duties and Responsibilities: * Oversee day-to-day client relationships and ...

Thekey

Client Success Manager

Glastonbury, CT

This role is responsible for partnering with clients, families, and medical professionals to design ... Client Success Manager Duties and Responsibilities: * Oversee day-to-day client relationships and ...

Franklin Covey

Client Partner - Education

Hartford, CT · On-site

$105/hr

Client Partner Global Title: Client Partner Division & Department: Education Sales Status ... success metrics. * Navigate complex buying processes, including RFPs, board approvals, and budget ...

Public Consulting Group

Client Service Associate 1

Hartford, CT · On-site

$14.75 - $20.25/hr

... partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG ... Client Success Associates will be responsible for managing, maintaining, and growing client ...

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All JobsClient Success Partner JobsClient Success Partner Jobs in Hebron, CT

Client Success Partner information

See Hebron, CT salary details

$16

$49

$101

How much do client success partner jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client success partner in Hebron, CT is $49.31, according to ZipRecruiter salary data. Most workers in this role earn between $21.73 and $67.45 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities near Hebron, CT are hiring for Client Success Partner jobs?

Cities near Hebron, CT with the most Client Success Partner job openings:

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Hebron, CT as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $102,571 per year, or $49.3 per hour.

280 - Client Success - Client Partner

Connecticut OnLine Computer Center COCC

Southington, CT • On-site

$84K - $95K/yr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Job description

What we need…

COCC is currently seeking a Client Partner to serve as a liaison between COCC and its clients. The Client Partner will be the primary contact for the client on all strategic initiatives, new products and services, development requests, project guidance, and escalation of issues. The ideal candidate will provide value to COCC by ensuring the client’s needs are being met. This person will also be tasked with communicating the client’s voice appropriately, understanding their strategic goals, driving and facilitating interaction between the client and COCC management and departments, and expanding the client relationship with COCC.

What’s in it for you…

COCC offers a collaborative environment, career growth, and all the benefits you’d expect from an award-winning employer, including:

  • Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
  • Customized training and onboarding to support you in your first year at COCC
  • Robust employee development programs aligned with career pathing objectives
  • Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets 
  • Generous PTO offerings, benefits and competitive compensation
  • On-site fitness centers, wellness incentives, and lifestyle spending accounts
  • Tuition Reimbursement
  • One-on-one career coaching
  • DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
  • Financial planning assistance with certified professionals
  • Peer recognition programs

What you’ll do…

  • Prepare, attend, and follow up on client meetings
  • Discuss Financial Institution/COCC direction, industry trends, strategy and client relationship
  • Discuss COCC’s current/prospective product offerings that apply to the Financial Institution
  • Responsible for the overall relationship/management of the client; provide client support on an ongoing basis
  • Provide point of escalation for issues and work with internal departments and management for resolution
  • Provide system support as appropriate utilizing system knowledge gained through training
  • Provide Management updates to Financial Institution and COCC
  • Provide Project Management and oversight of projects to clients as requested
  • Attend and participate in Committee meetings, COCC User Meetings, etc.

What you’ll bring…

  • Bachelor’s degree is preferred for this role but will consider appropriate work experience and/or relevant certifications.
  • Ten or more years’ experience in the banking/financial services industry
  • Strategic and functional knowledge of all COCC products and services
  • Dynamic personality
  • A self-starter that can work at a very fast pace
  • True Professional with strong communication skills and attention to detail
  • Must be abreast on industry trends and understand the regulatory environment
  • Proficient in Microsoft Office programs
  • Travel 40% to 50% of the time
  • Local candidates are preferred for this role

The salary range for this position is $84,000-95,000/annually and this role is hybrid in Southington, CT.

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