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Client Success Partner Jobs in Colton, CA (NOW HIRING)

Network 1 Inc

Job Coach

Chino Hills, CA · On-site

$16.75 - $21.75/hr

Collaborate with case managers, support staff, and community partners to ensure client success * Maintain accurate documentation and case notes in compliance with program requirements Requirements:

Network 1 Inc

Job Coach

Chino Hills, CA · On-site

$16.75 - $21.75/hr

Collaborate with case managers, support staff, and community partners to ensure client success * Maintain accurate documentation and case notes in compliance with program requirements Requirements:

CivicMinds, Inc.

Furnace Account Manager

Colton, CA · On-site

Understand client technical needs for industrial HVAC and deliver customized solutions. * Partner with engineering, service, finance, and product teams to drive customer success. * Prepare and ...

Ecolab

Human Resources Partner

San Bernardino, CA · On-site

Support implementation of enterprise HR programs and COE-led processes across your client groups ... Success in this role will be measured by your ability to help leaders create stronger teams ...

Onsite Computing

IT Technical Account Manager

Corona, CA · On-site

$30 - $36/hr

... IT partnership. This role is ideal for someone who is personable, proactive, and comfortable ... customer success, sales support, or client services (MSP preferred) * Experience in managed ...

Bank of America

Private Client Advisor II

Ontario, CA · On-site

... shared success. This includes attracting and developing exceptional talent, recognizing and ... Key responsibilities include leading the Client Management Process and partnering across the ...

VIP, Inc.

Job Coach (Murrieta)

Rancho Cucamonga, CA · On-site

$19/hr

Communicate regularly with case managers, employment specialists, and supervisors to ensure client success. * Build and maintain professional relationships with clients and partner employers.

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All JobsClient Success Partner JobsClient Success Partner Jobs in Colton, CA

Client Success Partner information

See Colton, CA salary details

$15

$47

$98

How much do client success partner jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client success partner in Colton, CA is $47.96, according to ZipRecruiter salary data. Most workers in this role earn between $21.11 and $65.58 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities near Colton, CA are hiring for Client Success Partner jobs?

Cities near Colton, CA with the most Client Success Partner job openings:

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Colton, CA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $99,758 per year, or $48 per hour.

3PL Customer Success Manager

Flexport

San Bernardino, CA

Full-time

Re-posted 14 days ago

Flexport rating

4.4

Company rating: 4.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

About Flexport:

At Flexport, we believe global trade can move the human race forward. That's why it's our mission to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity

The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA compliance, manage onboarding, and drive client retention by translating complex supply chain metrics into actionable business value. It's a client-facing, cross-functional role, and you'll be a key voice in how Flexport delivers on its commitments to fulfillment clients.

You will:

  • Client Success & Operational Liaison: Be the client's day-to-day point of contact, connecting them with warehouse, inventory, and tech teams to resolve fulfillment issues.
  • Partner Oversight & SLA Accountability: Serve as Flexport's primary POC for assigned 3PL/4PL partners, inspecting sites and holding them accountable for SLAs on receiving, shipping, inventory accuracy, and packing quality. Coach teams of 30 to 100 at partner facilities and drive corrective action when needed.
  • Forecasting & Capacity Planning: Share SNOP forecasts with partners and confirm labor and capacity plans align to demand.
  • Billing & Invoice Management: Review and approve 3PL/4PL invoices and resolve discrepancies with partner teams.
  • Process & Systems Compliance: Ensure partners follow Flexport SOPs and use our WMS correctly; troubleshoot system issues on the ground and reinforce best practices through hands-on support and training.
  • Client Onboarding: Guide new merchants through WMS and OMS integration for a smooth transition into Flexport's fulfillment network.
  • Performance Reporting: Deliver client-facing reports on inventory turns, shipping volume, and logistics efficiency to guide business reviews.
  • Escalation Management: Own high-pressure escalations involving inventory loss, delayed shipments, or compliance fines, resolving quickly and communicating transparently with clients.
  • Retention & Growth: Build long-term client trust through consistent operational reliability.
  • Build the Function: Document how Flexport works with 4PL partners, including processes, escalation paths, and performance standards.

You Should Have:

  • 3+ years of hands-on experience in a warehouse, fulfillment, or 3PL/4PL operations environment, with working knowledge of floor-level workflows.
  • 2+ years managing or coaching a team in a fulfillment, warehouse, or 3PL setting.
  • Experience in account management or client-facing operations, translating operational performance into business outcomes.
  • Proven ability to hold external partners accountable to SLAs without direct authority over their staff.
  • Comprehensive, practical knowledge of WMS operations: capable of identifying root causes, training staff, and resolving system complications rather than merely managing daily operations.
  • Strong reporting and data analysis skills: experience building and interpreting KPI dashboards (Excel or BI tools) and turning data into clear recommendations.
  • Polished client-facing communication skills: experience leading business reviews and presenting performance data to external stakeholders, including navigating difficult conversations.
  • Experience building structure and process in fast-paced, evolving environments.

Nice-to-Haves:

  • Experience managing merchant onboarding or system integrations
  • Familiarity with client business reviews (QBRs) or account growth conversations
  • International logistics or supply chain experience

Before You Apply:

  • Availability: Client fulfillment issues can arise outside standard business hours; you'll need to be reachable and able to manage your own time to match.
  • Travel: You will visit partner and client sites regularly, including some travel outside your home region. A valid passport is required.
The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.
The US base salary range for this position (this does not include bonus, equity and benefits):
$64,800—$89,100 USD
Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.

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