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Client Success Partner Jobs in Chicago, IL (NOW HIRING)

Rewards Network

Client Success Manager (Hybrid)

Chicago, IL · Hybrid

$34.25 - $38.70/hr

We take pride in partnering with the world's most powerful loyalty programs to drive full-price ... Job Overview The Client Success Manager is responsible for reviewing client accounts, maintaining ...

Rewards Network

Client Success Manager (Hybrid)

Chicago, IL · On-site +1

$34.25 - $38.70/hr

We take pride in partnering with the world's most powerful loyalty programs to drive full-price ... Job Overview The Client Success Manager is responsible for reviewing client accounts, maintaining ...

Rewards Network

Client Success Manager (Hybrid)

Chicago, IL · Hybrid

$34.25 - $38.70/hr

We take pride in partnering with the world's most powerful loyalty programs to drive full-price ... Job Overview The Client Success Manager is responsible for reviewing client accounts, maintaining ...

Ensono

Client Partner

Downers Grove, IL · On-site

Client Partner Ensono is a leading, large-scale provider of mainframe and infrastructure services ... Client Success Managers, and Operational teams * Manage all aspects of account financials ...

Ensono

Client Partner

Downers Grove, IL

Ensono is the 2020 Microsoft Azure partner of the year, AWS Premier Managed Service partner, the ... Client Success Managers, and Operational teams * Manage all aspects of account financials ...

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All JobsClient Success Partner JobsClient Success Partner Jobs in Chicago, IL

Client Success Partner information

See Chicago, IL salary details

$15

$48

$99

How much do client success partner jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for client success partner in Chicago, IL is $48.35, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $66.11 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $100,576 per year, or $48.4 per hour.

Client Success Manager

Nexxen International Ltd

Chicago, IL • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Job Summary:
The Client Success Manager at Nexxen owns two core functions: managed service campaign management and programmatic PMP deal execution. As the primary point of contact for a portfolio of advertiser relationships, you'll drive satisfaction, retention, and growth through expert campaign management, strategic consulting, and deep technical fluency across Nexxen's full product suite, including our SSP, DMP, and deal infrastructure.
This role goes beyond day-to-day execution. You'll think strategically across your book of business, consult on new solutions, participate in the RFP process, and generate upsell revenue through best-in-class reporting and measurable results. You'll be partnering closely with Strategic Sales, Ad Operations, and Supply teams to ensure every campaign and deal is set up for success from kick-off through optimization.
As a Client Success Manager, you will drive:
Client relationship & account ownership
  • Serve as the primary post-sale contact for a portfolio of managed service and programmatic advertiser accounts, building deep, trust-based relationships that drive retention and growth
  • Diagnose client needs and develop tailored strategies that generate measurable results and incremental revenue for Nexxen
  • Onboard new clients through platform demos, training sessions, and ongoing education on Nexxen's offerings and deal capabilities
  • Support quarterly regional growth goals through proactive upsell and cross-sell activity grounded in data and performance insights

Campaign & deal management
  • Own end-to-end campaign delivery across managed service and PMP channels; including setup, launch, pacing, optimization, and performance reporting against KPIs
  • Manage the full PMP deal lifecycle: deal setup, targeting configuration, implementation best practices, QA, and ongoing troubleshooting
  • Execute multi-channel programmatic campaigns across CTV, online video, and display with a focus on precision and performance
  • Support audience activation and targeting strategies through Nexxen's Data Management Platform (DMP)
  • Maintain accurate campaign records and account documentation in Salesforce and internal systems

Strategy, insights & product expertise
  • Act as a trusted advisor on Nexxen's DSP/SSP offerings - translating complexity into clear, actionable guidance for clients
  • Leverage performance data, market trends, and Nexxen's full product suite to develop proactive campaign recommendations and identify upsell opportunities
  • Collaborate cross-functionally to troubleshoot campaign and deal performance, surfacing creative solutions that meet evolving client needs

Job Requirements:
  • 2+ years in a client-facing account management or operations role within a DSP, SSP, media agency, or publisher
  • Proven track record managing programmatic campaigns across CTV, online video, and/or display
  • Experience with PMP deal management, SSP platforms, and programmatic deal troubleshooting
  • Strong analytical mindset with the ability to translate data into actionable narratives
  • Excellent communication skills, able to explain technical concepts clearly to both clients and internal teams
  • Highly organized with proven ability to manage competing priorities in a fast-paced environment
  • Proficiency in Excel (pivot tables, large datasets) and PowerPoint
  • Familiarity with Salesforce, ad servers, brand safety, and verification platforms

In support of pay transparency and equity, the minimum and maximum full-time annual base salary for this role is $75,000 - $95,000. While this is our reasonable expectation this is not a guarantee of compensation or salary, actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, education, certifications, responsibility, and geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location. We offer a variety of benefits, including medical, dental, vision, disability insurance, 401(k), EAP, parental leave, unlimited vacation, and company-paid holidays. The specific programs and options available will vary depending on the state, start date, and employment type. Our Talent Acquisition team will be happy to answer any questions you may have.
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Important Notice from Nexxen: Your Safety Matters
At Nexxen, we care about the well-being of our current and future employees. We are aware of the growing number of online scams and fraudulent job postings, and we urge all job seekers to remain vigilant. Please be advised that Nexxen will never request payment (whether in cash, cryptocurrency, or any other form) as a condition of employment, offer positions that require you to invest in vague or dubious financial schemes, or promote roles that resemble get-rich-quick opportunities. If you receive a suspicious message claiming to be from Nexxen or encounter a questionable job posting associated with our name, please contact us at infosec@nexxen.com to verify its legitimacy. Your trust is important to us. Stay safe and informed.
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