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Client Success Partner Jobs in Chicago, IL (NOW HIRING)

Socket.dev

Digital Client Success Manager

Chicago, IL · On-site

$73K - $80K/yr

In this role, you will act as the Client Success partner, collaborating closely with your cross‑functional team to enhance andscale a product‑led approach to onboarding, adoption, training, and ...

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Smokeball

Digital Client Success Manager

Chicago, IL · On-site

$73K - $80K/yr

In this role, you will act as the Client Success partner, collaborating closely with your cross-functional team to enhance and scale a product-led approach to onboarding, adoption, training, and ...

Smokeball

Digital Client Success Manager

Chicago, IL · On-site

$73K - $80K/yr

In this role, you will act as the Client Success partner, collaborating closely with your cross-functional team to enhance andscale a product-led approach to onboarding, adoption, training, and ...

Nexxen International

Manager, Client Success

Chicago, IL · On-site

$100K - $130K/yr

Partner across departments to ensure alignment between client needs, Nexxen's offerings, and ... Demonstrated success managing large-scale strategic accounts and campaign budgets ($100M+), with ...

Socket.dev

Manager, Client Success

Chicago, IL · On-site

$100K - $130K/yr

Partner across departments to ensure alignment between client needs, Nexxen's offerings, and ... Demonstrated success managing large-scale strategic accounts and campaign budgets ($100M+), with ...

Nexxen

Manager, Client Success

Chicago, IL · On-site

$100K - $130K/yr

Partner across departments to ensure alignment between client needs, Nexxen's offerings, and ... Demonstrated success managing large-scale strategic accounts and campaign budgets ($100M+), with ...

Digitas

Professional, Client Success

Chicago, IL · On-site

Client Success Professional As a Professional, Client Success in the digital media team, you will ... Your ability to partner with Sales to find opportunities for program optimization and incremental ...

JPMorgan Chase & Co.

Client Success Officer

Chicago, IL · On-site

The Client Success Officer will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an ...

JPMorgan Chase & Co

Client Success Officer

Chicago, IL · On-site

The Client Success Officer will be a critical partner for Bankers and Treasury Management Officers to execute more effectively and efficiently in a business development capacity, while retaining an ...

Epsilon

Professional, Client Success

Chicago, IL · On-site

Company Description Overview As a Professional, Client Success in the digital media team, you will ... Your ability to partner with Sales to find opportunities for program optimization and incremental ...

Inmar

Associate Client Success Manager

Chicago, IL

Partner with Client Success Managers and cross-functional teams to support campaign launches, optimizations, and reporting * Monitor campaign progress and performance, escalating risks or issues when ...

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All JobsClient Success Partner JobsClient Success Partner Jobs in Chicago, IL

Client Success Partner information

See Chicago, IL salary details

$15

$48

$99

How much do client success partner jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client success partner in Chicago, IL is $48.35, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $66.11 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $100,576 per year, or $48.4 per hour.

Professional, Client Success (Sales Partner)

Chicago, IL • On-site

Digitas
5 - 10K employees
Learn more about Digitasexternal

$64K - $96K/yr

Other

Re-posted 8 days ago

Job description

Professional, Client Success

As a Professional, Client Success you will act as a key contributor, supporting client & agency relationships and driving the strategic adoption of Epsilon's person-first digital media solutions. You will collaborate closely with Epsilon Sales, Publicis agency partners, and internal cross-functional teams to help transform client business objectives into high-performing media realities. This is an ideal role for a media professional who wants to be at the center of the action—bridging the gap between defined strategy, pitching new ideas that meet client objectives as well as hands-on execution. You'll have the opportunity to:

  • Partner with Client Leadership/Sales Team to support optimization, upsell, and digital media growth initiatives.
  • Synthesize performance insights and assist in the preparation of QBRs and strategic readouts.
  • Connect campaign results to broader business goals and future investment planning.
  • Support the development of data-driven media proposals and campaigns that leverage Epsilon's industry-leading identity products.
  • Contribute to Epsilon's growth by ensuring consistent delivery excellence and operational health.

Due to the client-facing nature of this position, regular in-person interaction with clients, agency partners, and internal stakeholders is an essential requirement of the role. Business needs may require travel to support client meetings, agency engagements, strategic planning sessions, team collaboration, and industry events. The successful candidate must be able and willing to travel as needed to fulfill these responsibilities.

Responsibilities:

You are a client-focused professional with a passion for marketing, client success, and digital media. You excel at getting things done, staying organized, and building strong working client and internal relationships. You are comfortable working with data to monitor performance and communicate insights, and you have a strong attention to detail that helps ensure high-quality execution. You have a proven ability to translate strategy into execution to drive results. You're proactive about identifying issues early, escalating appropriately, and partnering across teams to support client outcomes and continuous improvement.

Qualifications:

Bachelor's Degree from a four-year college or university.

4 to 5 years of experience in digital marketing, media, analytics, or client success.

Experience in developing, nurturing and managing client relationships.

Proven track record of driving and maintaining revenue growth with clients.

Exceptional organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.

Comfort working with performance data to monitor campaign health and identify trends.

Ability to build strong relationships with internal and external stakeholders.

Excellent communication and interpersonal skills.

Highly organized with a strong attention to detail.

Why You Might Stand Out From Other Talent:

Direct experience within the digital media landscape, specifically with platform-based execution.

A self-starter who recognizes potential challenges early and approaches them with a proactive outlook.

A history of building strong client and internal partnerships to drive collective delivery excellence.

Compensation Range: USD $64,000.00 - USD $96,000.00/Annually.

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