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Client Success Partner Jobs in California (NOW HIRING)

Ipsos

Director, Client Success

Culver City, CA · On-site

$100K - $115K/yr

... partners. * Maintain operational integrity by managing project decision logs, updating canonical ... and Client Success. * Proven ability to pinpoint issues (ex: quality control, timeline slippage ...

Ipsos

Director, Client Success

Culver City, CA

$100K - $115K/yr

... partners. * Maintain operational integrity by managing project decision logs, updating canonical ... and Client Success. * Proven ability to pinpoint issues (ex: quality control, timeline slippage ...

InStride

Sr. Client Success Specialist

Los Angeles, CA · On-site +1

This role will support the team in developing partner relationships and growth strategy, delivering ... You have 2+ years of experience in corporate client success and/or corporate client services role

New

Brain Labs Digital LTD.

Client Partner New

Los Angeles, CA · On-site

$100K - $156K/yr

Managing Partner Location: 3384 Robertson Pl, Ste 200, 90034 Los Angeles, CA Compensation: $100,000 ... And this is what success looks like in the role: * You will live our culture code every day! * You ...

InStride

Sr. Client Success Specialist

Los Angeles, CA · On-site +1

As a public benefit corporation, we partner with leading employers to unlock opportunities for ... InStride is currently seeking a highly motivated and driven Senior Client Success Specialist to ...

DoorDash

Client Success Manager

San Francisco, CA · On-site

About the Role As a Merchant Success Manager (MSM), you will play a critical role in supporting and ... Establish goals and key performance indicators for your restaurant partners, and regularly review ...

IPS Group Inc.

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

Develop strong partnerships by understanding client goals, operational challenges, and success metrics. * Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews focused on performance ...

Forward Air Corp.

Client Success Specialist

Los Angeles, CA · On-site

$70K - $90K/yr

Job Function Sales Operations and Enablement Pay Range: $70,000-$90,000 per/year The Client Success ... They partner closely with Sales, Operations, Supply Chain, Customer Service, and Finance to ensure ...

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

$75K - $85K/yr

Develop strong partnerships by understanding client goals, operational challenges, and success metrics. * Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews focused on performance ...

IPS Group Inc.

Sr. Client Success Manager

San Diego, CA · On-site

Develop strong partnerships by understanding client goals, operational challenges, and success metrics. * Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews focused on performance ...

IPS Group

Sr. Client Success Manager

San Diego, CA · On-site

Develop strong partnerships by understanding client goals, operational challenges, and success metrics. * Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews focused on performance ...

Jobless

Sr. Client Success Manager

San Diego, CA · On-site

Develop strong partnerships by understanding client goals, operational challenges, and success metrics. * Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews focused on performance ...

jobr.pro

Client Success Manager

Santa Clara, CA · On-site

You will serve as a strategic partner to school districts, government agencies, and other public ... Customer Success & Account Management * Manage a portfolio of existing SLED customer accounts and ...

New

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Client Success Partner information

See California salary details

$15

$46

$95

How much do client success partner jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client success partner in California is $46.32, according to ZipRecruiter salary data. Most workers in this role earn between $20.38 and $63.37 per hour, depending on experience, location, and employer.

What is a client success partner?

A Client Success Partner is a professional dedicated to ensuring clients achieve their desired outcomes while using a company's products or services. They act as a bridge between the client and the company, providing support, guidance, and strategic advice to maximize value and satisfaction. Client Success Partners often handle onboarding, monitor client progress, address concerns, and identify opportunities for growth or improvement. Their goal is to build long-term, positive relationships that help both the client and the company succeed.

How does a client success partner typically collaborate with internal teams to address client needs?

Client Success Partners work closely with various internal teams, such as sales, product, and support, to ensure clients receive comprehensive solutions. They often serve as the main point of contact, relaying client feedback and coordinating resources to resolve issues promptly. Regular meetings and updates with cross-functional teams are common, allowing the Client Success Partner to advocate for the client's goals and ensure a seamless experience. This collaborative approach not only helps in addressing immediate concerns but also in identifying opportunities for long-term client growth and satisfaction.

What are the key skills and qualifications needed to thrive as a client success partner, and why are they important?

To thrive as a Client Success Partner, you need strong account management skills, a customer-centric mindset, and a bachelor's degree in business, communications, or a related field. Familiarity with customer relationship management (CRM) software like Salesforce and experience with analytics tools are typically required. Exceptional communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These qualities are crucial for fostering long-term client relationships, ensuring satisfaction, and driving business growth.

What is the difference between Client Success Partner vs Customer Success Manager?

AspectClient Success PartnerCustomer Success Manager
CredentialsRelevant experience in client relations, certifications like CSPO or CSCP optionalSimilar credentials, often with customer service or account management background
Work EnvironmentCollaborates closely with clients, often in B2B SaaS or service industriesWorks with customers post-sale to ensure product adoption and retention
Employer & Industry UsageCommon in SaaS, tech, and consulting firmsWidely used across SaaS, software, and service sectors
Search & Comparison IntentOften compared for client relationship rolesMore focused on customer retention and success metrics

Both roles focus on client or customer relationships, but a Client Success Partner typically emphasizes building strategic partnerships and long-term client engagement, while a Customer Success Manager concentrates on ensuring customer satisfaction and product adoption. The roles overlap significantly, especially in SaaS industries, but the terminology may vary by company.

What cities in California are hiring for Client Success Partner jobs?

Cities in California with the most Client Success Partner job openings:

Client Success Partner jobs near you
Infographic showing various Client Success Partner job openings in California as of August 2026, with employment types broken down into 73% Full Time, 22% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $96,354 per year, or $46.3 per hour.

Director, Client Success

Culver City, CA • On-site

Ipsos
See more jobs at Ipsosexternal

$100K - $115K/yr

Full-time

Medical, PTO

Posted 20 days ago

Job description


What makes this role important at Ipsos?
Ipsos is seeking a driven Director, Client Success with functional expertise and technical knowledge to lead in the execution and coordination of technical projects for the Communities and Custom Panel team.
What you can expect to be doing:
  • Leading client communications around all project and status updates including timelines for launch, recruitment updates, completes, etc
  • Owning development of all client facing documentation and updating of SOPs
  • Manage project financials from end-to-end, including generating order forms, tracking budget allocations, updating internal quoting systems, and the invoicing.
  • Oversee recruitment strategy, liaising with external vendors to source quotes for specialized/niche audiences and scaling recurring participant needs.
  • Lead cross-functional operational alignment, constructing agendas and driving weekly status meetings across client teams, internal operations, and specialized technical/dashboard partners.
  • Maintain operational integrity by managing project decision logs, updating canonical documentation, and refining standard operating procedures (SOPs) for evolving client workflows.
  • Responsible for finding and recommending operational solutions and/or cost-saving opportunities to address specific client objectives
  • Have strong written and oral communication skills, able to effectively articulate project details, issues and resolutions with clients and internal stakeholders at all levels in the organization
  • Showcase proactive tendencies, continuously looking for ways to add and create value
  • Display critical thinking and analytic skills
  • Possess high attention to detail, thrive in a fast-paced environment and be inquisitive

This might be the job for you if you have:
  • 6+ years of marketing research operations experience with a focus on project management and Client Success.
  • Proven ability to pinpoint issues (ex: quality control, timeline slippage, scope) and manage workload with conflicting priorities
  • Process management and improvement experience
  • Proven expertise with standard research deliverable outputs (ex: data tables, toplines, report decks, cross-tabulation tools)
  • Proven expertise with standard research inputs (ex: questionnaire design, coding specs & tab plans, sample plan & quotas)

If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!
In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $100,000 to $115,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
What's in it for you:
At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit:
Why Work at Ipsos | US
Inclusive Workplace Commitment
Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.
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About Us
Ipsos is one of the world's largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we are proud of our continuous efforts in making Ipsos the best place to work!
About the Team
The SMX Communities team gives clients real-time access to their consumers via an engaging, social platform. Research activities include quant and qual - and regardless of approach, always encourage proactive, in-depth feedback through asking, listening, discussing, and co-creating.

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