ZipRecruiter

Log In

1

Client Success Manager Jobs in Woodbridge, NJ (NOW HIRING)

Sunsets HQ Corp.

Client Success Manager

New York, NY · On-site

$90K - $135K/yr

As a Client Success Manager at Sunset, you will own a dedicated set of clients through the entire lifecycle of a company wind-down. This is a hands-on role that blends frontline client support with ...

Maven Clinic

Client Success Manager

New York, NY · On-site +1

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

Maven Clinic

Client Success Manager

New York, NY · Remote

The Client Success Manager will be the main point of contact for employer accounts introduced through Maven's channel partnerships - driving enrollment and engagement while taking direct ...

Noor WFS

Client Success Manager

New York, NY · Remote

Client Success Manager (Account Manager) Noor Workforce Solutions Remote Full-Time About the role As a Client Success Manager, you will serve as the primary liaison between Noor Workforce Solutions ...

Digital Acquisition

Client Success Manager

New York, NY

$6K - $7K/hr

We're hiring a Client Success Manager to manage and grow a portfolio of clients inside a fast-scaling company. We partner with roofing companies and help them scale -- this role is directly tied to ...

MDCalc

Client Success Manager

New York, NY · On-site

The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...

DiligenceVault

Client Success Manager

Manhattan, NY · Remote

$90K - $105K/yr

We are now seeking a Client Success Manager in the Midwest to help us continue transforming the institutional investment landscape. The Role As a Client Success Manager, you will be a strategic ...

Arcesium LLC

Client Success Manager

New York, NY · Hybrid

$220K - $260K/yr

Position Summary Arcesium seeks an experienced Client Success Manager to join our Client Success Service Solutions team (CS3) in our Client and Partner Development department. The Client Success ...

Cerebras

Client Success Manager

Manhattan, NY · Remote

As a Client Success Manager at Brave, you should have solid marketing experience combined with a customer service mindset. You will be responsible for the full lifecycle of client campaigns, from ...

VTS

Client Success Manager

New York, NY · On-site

As a Client Success Manager (CSM), you are the tactical expert who partners directly with commercial real estate teams to ensure they are extracting maximum value from our platform. With the support ...

New

VTS

Client Success Manager

New York, NY · On-site

As a Client Success Manager (CSM), you are the tactical expert who partners directly with commercial real estate teams to ensure they are extracting maximum value from our platform. With the support ...

PX Inc

Client Success Manager

Manhattan, NY · On-site

The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. You'll own executive relationships, ensure the success of strategic accounts, and ...

VTS

Client Success Manager

New York, NY · On-site

As a Client Success Manager (CSM), you are the tactical expert who partners directly with commercial real estate teams to ensure they are extracting maximum value from our platform. With the support ...

PX Inc.

Client Success Manager

Manhattan, NY · On-site

The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. Youll own executive relationships, ensure the success of strategic accounts, and ...

Arcesium

Client Success Manager

Manhattan, NY · Hybrid

$220K - $260K/yr

Position Summary Arcesium seeks an experienced Client Success Manager to join our Client Success Service Solutions team (CS3) in our Client and Partner Development department. The Client Success ...

CompStak

Client Success Manager

New York, NY · Hybrid

$100K - $155K/yr

The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences ...

Arcesium LLC

Client Success Manager

New York, NY · On-site

$220K - $260K/yr

Position Summary Arcesium seeks an experienced Client Success Manager to join our Client Success Service Solutions team (CS3) in our Client and Partner Development department. The Client Success ...

CompStak

Client Success Manager

New York, NY · Hybrid

$100K - $155K/yr

The Client Success Manager is a critical customer-facing role which provides daily support, guidance, and growth opportunities to our customers. As a CSM, you will facilitate exceptional experiences ...

PX Inc

Client Success Manager

Manhattan, NY

The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. You'll own executive relationships, ensure the success of strategic accounts, and ...

next page

Showing results 1-20

People also search for

All JobsClient Success Manager JobsClient Success Manager Jobs in Woodbridge, NJ

Client Success Manager information

See Woodbridge, NJ salary details

$32.8K

$83.9K

$141.4K

How much do client success manager jobs pay per year?

As of May 28, 2026, the average yearly pay for client success manager in Woodbridge, NJ is $83,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs
What are popular job titles related to Client Success Manager jobs in Woodbridge, NJ? For Client Success Manager jobs in Woodbridge, NJ, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Woodbridge, NJ look for? The top searched job categories for Client Success Manager jobs in Woodbridge, NJ are:
What cities near Woodbridge, NJ are hiring for Client Success Manager jobs? Cities near Woodbridge, NJ with the most Client Success Manager job openings:
Client Success Manager jobs near you

Client Success Manager

Sunsets HQ Corp.

New York, NY • On-site

$90K - $135K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

About us
Hi, we're Sunset - one of the fastest-growing tech startups helping venture-backed startups shut down gracefully. We're the one-stop shop for dissolutions, handling all the legal, tax, and operational activities involved in winding down.
In 2 years, we've helped hundreds of venture-backed startups shut down, are generating millions in revenue, and raised $5.5M from some of the world's best entrepreneurs and investors to further our mission to help founders find what's next.
We're a growing team with offices in Brooklyn, NY, and would love for you to join us! You can learn more about Sunset here.
About the role
Due to continued growth, Sunset is expanding our client success team and seeking an ambitious Client Success Manager based in New York City (or open to relocation), reporting to the Director of Client Success. As an early member of the team, this role will serve two purposes: first, to provide frontline (reactive) support to clients throughout the dissolution process; and second, to assist with key aspects of the wind-down, such as dissolution filings and the redistribution of capital to investors.
As a Client Success Manager at Sunset, you will own a dedicated set of clients through the entire lifecycle of a company wind-down. This is a hands-on role that blends frontline client support with deep operational execution. Success is measured by speed, accuracy, and client confidence, not revenue or renewals.
This role is a core part of Sunset's client success function, with opportunities to grow into senior individual contributor or team leadership roles as the company scales.
About You
  • Your superpower is staying organized, and you are keen to plan and prioritize work to ensure issues do not fall through the cracks, all deadlines are met, and clients receive a world-class experience
  • A people person; you love talking to people on the phone and building a strong rapport with customers
  • An empathizer; you connect with customers in a genuine way that lets them know you care about their issues (shutting down a company is one of the most difficult times in a founder's journey)
  • Comfortable making judgment calls and moving work forward in ambiguous, high-stakes situations
  • A great teammate who can both follow and lead depending on the situation
  • Able to learn about new, complex processes such as dissolution, and explain those processes in beautifully simple terms to multiple stakeholders: founders, lawyers, investors, and tax professionals
  • Curious and have a natural ability to "zoom out" of a problem, in order to ask the right questions
  • You're excited about our mission to help founders find what's next - our goal is to make the painful process of dissolution significantly easier, and give them the space to figure out what's next

What will I be doing?
  • Be the first responder to all client queries via tickets, email, and phone for a dedicated set of accounts you own
  • Own the customer experience across all aspects of the dissolution, while maintaining high CSAT/NPS and fast response times against defined SLAs
  • Handle key activities of the dissolution process, such as filing IRS 966, creating asset transfer agreements, closing third-party client accounts, and distributing capital to investors
  • Onboard new clients into the Sunset platform, setting them up for success and helping them to orient on the end-to-end dissolution process
  • Become a subject matter expert in corporate wind-downs, with the ability to seamlessly support clients at any stage of the process to ensure they can efficiently and accurately wind down
  • Continuously look for solutions to problems and propose improvements if something could work better
  • Drive product change and improvement to make Sunset the leading solution for startup dissolutions
  • Collaborate with other Client Success Managers, Engineering, and Sales/GTM in supporting clients
  • Craft educational content for the Sunset help center

What skills do I need?
  • 2-4 years of experience in a client-facing operations, customer support, or customer success role, ideally in a complex or regulated environment
  • Experience supporting customers via phone, email, tickets, or live chat
  • Ability to learn complex processes that are supported by software, and become a subject matter expert
  • The ability to evaluate, troubleshoot, replicate, and follow up on customer questions and issues
  • Knowledge of common help desk/ticketing solutions, such as Zendesk, Pylon, etc.
  • The ability to stay organized across multiple dedicated clients, managing both reactive issues and proactive activities throughout the dissolution
  • Excellent written and verbal communication skills across diverse stakeholders, including legal, founders, investors, and tax professionals

What this role is/is not
This role is
  • A high-ownership client-facing role
  • Deeply operational and execution-oriented
  • Measured by responsiveness, accuracy, and outcomes

This role is not
  • A sales, renewal, or upsell role
  • A long-term account management position
  • A purely reactive "call-center" support role

This role is not for you if
  • Early-Stage: You're not interested in early-stage startups
  • NYC: You don't live in NYC or want to move to NYC
  • Office: You don't want to work in person, 5 days a week
  • Transactional: Although we build meaningful relationships with our clients, these engagements are time-bound and not long-lasting.

How we hire
  • Intro chat (20 min) - mutual fit and interest
  • Deep-dive (1 hr) - detailed experience and review of background
  • Team fit (30 min) - interview with a current member of the team
  • Take home (2-3 hrs) - case study to be completed asynchronously
  • Onsite (3-4 hrs) - present case study, additional interviews with CEO/CTO, meet the team
  • Offer - reference check, start date

Benefits
At Sunset, we believe in taking care of our team. Our comprehensive benefits package includes:
  • Salary + Equity: We offer a competitive salary and equity, so you can grow and build with us long-term
  • Health Coverage: We cover 100% of premiums for medical, dental, and vision insurance, offering the best and most comprehensive plans available.
  • Generous Time Off: We offer unlimited PTO and 10 company-wide holidays.
  • Office Setup Allowance: $500 allowance for your in-office desk setup, ensuring you have the tools you need to succeed.

Apply