Client Success Manager Jobs in Waterloo, ON (NOW HIRING)

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

Are you a talented and proven leader who motivates teams and provides exceptional customer service? 

The Enterprise Audit Practice at KPMG is looking for Senior Managers to join our dynamic team. Our teams of professionals help our clients' manage risk so they can focus on their core business. By intimately understanding each client’s business, we convert information into insights to uncover hidden opportunities to improve client efficiency and performance.

As part of the management team, you will be required to lead KPMG's audit teams and ensure the correct accounting practices and methodologies are applied to our clients. Clients will look to you to add value to their business throughout the audit engagement. This is an excellent opportunity to grow your career servicing some of the largest and most exciting clients in the market. Join a winning team!

• Oversee and manage the audit of the clients
• Manage the audit from planning to completion of statements
• Participate in the practice group to assist in implementing the business plan
• Work with members of the assurance management group to meet the goals of the assurance financial plan
• Counsel, train, and mentor audit staff
• Help clients reach solutions on their needs
• Working with clients and partners through complex accounting issues to come up with appropriate solutions
• Apply KPMG's audit and accounting practices/methodologies on client engagements
• Oversee and manage the audit of the clients
• Manage the audit from planning to completion of statements
• Participate in the practice group to assist in implementing the business plan
• Work with members of the assurance management group to meet the goals of the assurance financial plan
• Counsel, train, and mentor audit staff
• Apply KPMG's audit and accounting practices/methodologies on client engagements

• Canadian CPA designation or international equivalent
• 7+ years of experience working with a public practice accounting firm.
• Previous experience with ASPE/ASNPO
• Excellent client service skills with an aptitude to understand the clients' business to develop and maintain strong client relationships
• Ability to manage conflicting demands and priorities is derived from your dedication and motivation to achieve high standards of client service
• Proven background of building a client base and adding revenue
• Excellent written and verbal communication skills, are a strong team player and have meticulous attention to detail
• Professional accounting firm experience is a must
• Demonstrated ability to leverage staff through effective delegation and demonstrate strong leadership qualities
• Strong mentoring and performance management skills

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $105000 to $144000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. 

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

• Canadian CPA designation or international equivalent
• 7+ years of experience working with a public practice accounting firm.
• Previous experience with ASPE/ASNPO
• Excellent client service skills with an aptitude to understand the clients' business to develop and maintain strong client relationships
• Ability to manage conflicting demands and priorities is derived from your dedication and motivation to achieve high standards of client service
• Proven background of building a client base and adding revenue
• Excellent written and verbal communication skills, are a strong team player and have meticulous attention to detail
• Professional accounting firm experience is a must
• Demonstrated ability to leverage staff through effective delegation and demonstrate strong leadership qualities
• Strong mentoring and performance management skills

KPMG Ontario Region Pay Range Information

The expected base salary range for this position is $105000 to $144000 and may be eligible for bonus awards. The determination of an applicant’s base salary within this range is based on the individual’s location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program. 

Providing you with the support you need to be at your best