ZipRecruiter

Log In

1

Client Success Manager Jobs in Trumbull, CT (NOW HIRING)

Emplova

Client Success Director

Huntington, NY · On-site

About the Role We are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor. This role blends strategic advisory ...

Realty Plans

Client Success Representative

Stamford, CT · On-site

$20 - $24/hr

Employee discounts Job Summary We are seeking a Client Success Associate to join our luxury real ... Schedule and manage field technicians (photographers) * Use best practices in customer service ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In ... Schedule and manage field technicians (photographers) * Use best practices in customer service ...

Ritchie Bros.

Customer Success Manager

Norwalk, CT · On-site

The Customer Success Manager will be responsible for helping clients achieve measurable business ... They should be comfortable managing complex client relationships, working across internal teams ...

Realty Plans

Client Success Associate

Stamford, CT · On-site

$22/hr

Job Summary We are seeking a Client Success Associate to join our luxury real estate media team. In ... Schedule and manage field technicians (photographers) * Use best practices in customer service ...

Realty Plans

Client Success Representative

Stamford, CT · On-site

$20 - $24/hr

Employee discounts Job Summary We are seeking a Client Success Associate to join our luxury real ... Schedule and manage field technicians (photographers) * Use best practices in customer service ...

RB Global Inc.

Customer Success Manager

Norwalk, CT · On-site

Customer Success Manager We are seeking a proactive, polished, and relationship-driven Customer ... Develop a deep understanding of each client's business goals, operating model, success criteria ...

Ritchie Bros.

Customer Success Manager

Norwalk, CT · On-site

In this role, you will manage a portfolio of strategic, mid-to-large-sized clients and serve as a ... Develop a deep understanding of each client's business goals, operating model, success criteria ...

Ritchie Bros.

Customer Success Manager

Norwalk, CT · On-site

$101K - $127K/yr

In this role, you will manage a portfolio of strategic, mid-to-large-sized clients and serve as a ... Develop a deep understanding of each client's business goals, operating model, success criteria ...

Sectra

Customer Success Manager

Shelton, CT · On-site

$125 - $150/hr

Customer Success Manager At Sectra, we contribute to a healthier and safer society by developing solutions that help healthcare organizations operate more effectively and securely. Our success is ...

Sectra

Customer Success Manager

Shelton, CT · On-site

Customer Success Manager At Sectra, we contribute to a healthier and safer society by developing solutions that help healthcare organizations operate more effectively and securely. Our success is ...

Okta, Inc.

Sr. Customer Success Manager

Bridgeport, CT · On-site

The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional Manager, Customer ...

previous pagenext page

Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Trumbull, CT

Client Success Manager information

See Trumbull, CT salary details

$31.9K

$81.5K

$137.4K

How much do client success manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for client success manager in Trumbull, CT is $81,501.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,400.00 and $97,100.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What are the most commonly searched types of Client Success jobs in Trumbull, CT?

The most popular types of Client Success jobs in Trumbull, CT are:

What job categories do people searching Client Success Manager jobs in Trumbull, CT look for?

The top searched job categories for Client Success Manager jobs in Trumbull, CT are:

What cities near Trumbull, CT are hiring for Client Success Manager jobs?

Cities near Trumbull, CT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Trumbull, CT as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $81,501 per year, or $39.2 per hour.

Client Success Director

Emplova

Huntington, NY • On-site

Full-time

Re-posted 3 days ago

Job description

About Emplova
Emplova is a boutique PEO delivering high-touch HR, payroll, benefits, and compliance solutions to clients who expect precision, expertise, and proactive guidance.
We operate as a lean, high-performing team where ownership is real, expectations are high, and our clients rely on us to get it right the first time.About the Role
We are seeking a Client Success Director to manage and grow a portfolio of clients, serving as their primary point of contact and trusted advisor.
This role blends strategic advisory with hands-on execution. You will lead client relationships, guide HR strategy, and ensure seamless delivery across payroll, benefits, and compliance-stepping in as needed to resolve issues and drive outcomes.Key Responsibilities
  • Own a portfolio of clients and serve as their primary point of contact
  • Build strong relationships with client leadership and provide proactive HR guidance
  • Advise on employee relations, compliance, performance management, and workforce strategy
  • Ensure accurate and timely execution of payroll, benefits, and HR processes in partnership with internal teams
  • Troubleshoot and resolve issues across HR, payroll, benefits, and HRIS platforms
  • Lead client onboarding and implementation to ensure a smooth transition and strong foundation
  • Conduct trainings for clients and employees on HR best practices and system usage
  • Partner cross-functionally with Payroll, Benefits, Compliance, and HR teams to deliver a seamless client experience
  • Identify risks, recommend solutions, and help clients stay compliant and well-positioned
What Success Looks Like
  • You take full ownership of your clients and follow through on every detail
  • You deliver complete, accurate, and proactive solutions
  • You balance strategic thinking with hands-on execution
  • You build trust quickly and confidently advise client leadership
  • You operate with urgency, organization, and accountability
Qualifications
  • 5+ years of HR, PEO, or HR consulting experience in a client-facing role
  • Strong knowledge of HR compliance, payroll, benefits, and employee relations
  • Experience managing multiple clients or accounts simultaneously
  • Excellent communication and relationship management skills
  • Strong problem-solving skills and ability to navigate complex situations
  • Highly organized with strong attention to detail
  • Experience with HRIS/payroll systems (PrismHR a plus)
  • Bachelor's degree or equivalent experience
Who You Are
  • A proactive, solutions-oriented professional who takes initiative
  • Comfortable operating in a fast-paced, high-expectation environment
  • Equally effective advising leadership and handling execution-level details
  • Accountable, reliable, and committed to delivering high-quality work
Why Join Emplova
  • High-impact role with direct client ownership
  • Collaborative, high-performing team
  • Opportunity to work across a diverse client base
  • Exposure to complex and meaningful HR work
  • A culture built on accountability, quality, and continuous improvement

Apply