ZipRecruiter

Log In

1

Client Success Manager Jobs in Springfield, OH (NOW HIRING)

RELX

Client Manager - Legal & Professional

Dayton, OH · Hybrid

$65K - $109K/yr

... a Client Manager, you will manage, protect, and grow customer revenue through the sale of ... Success in this role comes from understanding customer needs, delivering tailored solutions, and ...

RELX

Client Manager - Legal & Professional

Dayton, OH · On-site

$65K - $109K/yr

About the Role As a Client Manager, you will manage, protect, and grow customer revenue through the ... Success in this role comes from understanding customer needs, delivering tailored solutions, and ...

Charlie Health

Territory Manager (OH, Dayton)

Dayton, OH · Hybrid

$65K - $80K/yr

Work closely with internal partners including marketing, product, client success, and legal to ... Strong project management skills, with a demonstrable ability to corral and manage details in a ...

Clean Team

Janitorial Area Manager

Dayton, OH · On-site

$14.75 - $19.50/hr

The goal for this role is to ensure client contracts are met and exceed expectations of business ... Proven success managing and developing direct reports. Why is this compelling? - Currently a ...

New

Clean Team

Janitorial Area Manager

Dayton, OH · On-site

$14.75 - $19.50/hr

The goal for this role is to ensure client contracts are met and exceed expectations of business ... Proven success managing and developing direct reports. Why is this compelling? - Currently a ...

New

previous page

Showing results 41-60

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Springfield, OH

Client Success Manager information

See Springfield, OH salary details

$29.3K

$74.8K

$126.1K

How much do client success manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for client success manager in Springfield, OH is $74,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,600.00 and $89,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Springfield, OH look for? The top searched job categories for Client Success Manager jobs in Springfield, OH are:
What cities near Springfield, OH are hiring for Client Success Manager jobs? Cities near Springfield, OH with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Springfield, OH as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $74,820 per year, or $36 per hour.

Client Manager - Legal & Professional

RELX

Dayton, OH • Hybrid

$65K - $109K/yr

Other

Posted 7 days ago

Job description

Do you enjoy building solid customer relationships resulting in growth?

Do you enjoy collaborating cross-functionally to deliver on common goals?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).

About the Role

As a Client Manager, you will manage, protect, and grow customer revenue through the sale of LexisNexis products, services, and content. You will build strong relationships with prospective and existing customers, identify opportunities to expand business, and help customers achieve value from our solutions. Success in this role comes from understanding customer needs, delivering tailored solutions, and consistently achieving sales and retention goals.

Responsibilities

  • Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
  • Achieving and exceeding where possible your monthly sales and KPI target
  • Accepting orders, closing sales, and maintaining customer records on CRM
  • Recording sales prospecting activity in computer-based tracking systems
  • Working with moderately complex territory assigned accounts, products, services, sales or account management processes
  • Contacting clients with moderate authority and opportunity to set and negotiate service terms
  • Continuing to build knowledge of business and the market or account needs

Requirements

  • Be able to adapt information and style to the audience
  • Be able to develop competence by performing structured work assignments
  • Have general understanding of sales methodology and a proven track record in achieving sales quotas
  • Be able to apply broad knowledge of products and solutions
  • Display excellent experience in telesales and selling subscription product

Work in a Way That Works for You

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working Pattern

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

U.S. National Base Pay Range: $42,600 - $70,800. Total Target Cash Range: $65,600 - $109,000. Geographic differentials may apply in some locations to better reflect local market rates. Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Formor please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.

Apply