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Client Success Manager Jobs in Simpsonville, SC (NOW HIRING)

Alera Group

Client Service Specialist

Greenville, SC · Hybrid

$23 - $35.90/hr

We are passionate about our clients' success in the areas of Employee Benefits, Property and ... Ability to manage multiple priorities in a fast-paced environment * Proficiency with Microsoft ...

Alpine Legacy Group

Client Consultant

Greer, SC · On-site

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

Alpine Legacy Group

Client Consultant

Simpsonville, SC · On-site

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

Alpine Legacy Group

Client Consultant

Greer, SC · On-site

$76K - $88K/yr

... success. You'll gain the confidence, skills, and tools to build a lasting career while making a ... You'll manage your own local territory, build relationships with business owners and their teams ...

Medical Billing Center

Onboarding Supervisor

Greenville, SC · On-site

$52K - $60K/yr

... client success. Job Overview & Work Site Position Summary The Onboarding Supervisor - Revenue Cycle Management is responsible for leading the successful transition of new MBC clients from kickoff ...

Medical Billing Center

Onboarding Supervisor

Greenville, SC · On-site

$52K - $60K/yr

... client success. Job Overview & Work Site Position Summary The Onboarding Supervisor - Revenue Cycle Management is responsible for leading the successful transition of new MBC clients from kickoff ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Simpsonville, SC

Client Success Manager information

See Simpsonville, SC salary details

$28.8K

$73.6K

$124.1K

How much do client success manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for client success manager in Simpsonville, SC is $73,618.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,700.00 and $87,700.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Simpsonville, SC look for?

The top searched job categories for Client Success Manager jobs in Simpsonville, SC are:

What cities near Simpsonville, SC are hiring for Client Success Manager jobs?

Cities near Simpsonville, SC with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Simpsonville, SC as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $73,618 per year, or $35.4 per hour.

Client Success Program Manager

Duncan, SC • Hybrid

Afl Telecommunications Llc
Media and Telecom • 5 - 10K employees

7.6

Company rating: 7.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Great coworkers

People enjoy working here

Good employer

Learn more about Afl Telecommunications Llcexternal

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $4B in revenue, and employ approximately 12,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

What We Offer:

  • Flexible time off policy
  • 401K Company match (up to 4% - dollar for dollar)
  • Professional development, training, and tuition reimbursement programs
  • Excellent medical, dental, vision, and life insurance policy options
  • Opportunities for career advancement with an industry leading company! 

We are seeking a Client Success Program Manager to join our Data Center/AI team. This position will be working on a hybrid schedule from our Dallas, TX or Duncan, SC location!

The Program Manager is responsible for organizing and leading a cross-functional team, consisting of Customer Service, Scheduling, Material Planning, Purchasing, Logistics and Manufacturing, to meet Client’s expectations on deliveries, as well as resolving logistical and operational issues in timely manners. Overall, the Client Success Manager will lead the organization through improved white glove customer service and support, providing increased Client satisfaction.

What We Offer:

  • Flexible time off policy
  • Hybrid work schedule and possible remote to qualifying employees 
  • 401K Company match (up to 4% - dollar for dollar)
  • Professional development, training, and tuition reimbursement programs
  • Excellent medical, dental, vision, and life insurance policy options
  • Opportunities for career advancement with an industry leading company!

Responsibilities

  • Creates reporting formats and delivers reports to key clients. Such reports may include delivery performances, quality metrics, inventory risks, manufacturing capacities, etc.
  • Creates reporting formats and delivers reports to internal management team, including the Department Managers, Product Managers, Data Center Sr. Vice President and the Products Solution President, related to the performance of key Client accounts. These reports may include monthly highlights, inventory, lead times, on-time-delivery metrics, client complaints, revenues, bookings, backlogs, etc.
  • Establish with Product Managers and Department Managers key metric objectives, and coordinate with cross-functional team members to achieve such objectives
  • Run production meetings with cross-functional team, consisting of Customer Service, Scheduling, Material Planning, Purchasing, Logistics and Manufacturing
  • Resolve problems related to logistics, customer service and support
  • Understand and recommend improvements to Department Managers to achieve objectives for key metrics
  • Escalate issues in operations that will detrimentally affect client satisfaction to respective Department Managers
  • Key internal contact for clients, providing white glove service and support

Personal Qualities

  • Strong sense of ownership and accountability
  • Exhibits a strong preference for organization, planning, and efficiency
  • Self-motivated
  •  Strong interpersonal and report writing skills
  • Ability to work independently
  •  Must have a strong interest in servicing the clients
  •  Ability to lead cross-functional and cross-cultural team
  •  Must have a strong interest in operation excellence, performance metrics and data analysis

Qualifications

  • 4-year college degree in any discipline or equivalent work experience
  • Minimum of 8 years of working experience
  • 4 to 8 plus years of Supervisory/Leadership position in Customer Service is preferred
  • 4 to 8 plus years of project management experience
  • Excellent oral and written communications skills
  • Some travel to meet with clients and some travel to overseas manufacturing facilities when necessary
  • Advanced/Expert level of MS Excel; proficient usage of additional MS Office Products (Word, PowerPoint, Outlook, and Teams) Power BI knowledge a plus

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