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Client Success Manager Jobs in Roy, WA (NOW HIRING)

Snapfinance

Client Success Manager

Tacoma, WA

Snap Finance is seeking a dynamic and motivated Client Success Manager in the Washington State area to join our field-based team. In this role, you'll serve as the face of Snap to our existing ...

Snap Finance

Client Success Manager

Tacoma, WA · On-site

Snap Finance is seeking a dynamic and motivated Client Success Manager in the Washington State area to join our field-based team. In this role, you'll serve as the face of Snap to our existing ...

Globe Life

Be Seen First

Remote Client Success Representative | Entry Level

Tacoma, WA · Remote

CA$75K - CA$85K/yr

What You'll Do As a Remote Client Success Representative , you'll connect with individuals and families who have already expressed interest in learning about their benefit options. Your day may ...

New

Globe Life

Be Seen First

Remote Client Success Representative | Entry Level

Tacoma, WA · Remote

CA$75K - CA$85K/yr

What You'll Do As a Remote Client Success Representative , you'll connect with individuals and families who have already expressed interest in learning about their benefit options. Your day may ...

New

Globe Life

Be Seen First

Remote Client Success Representative | Entry Level

Tacoma, WA · Remote

CA$75K - CA$85K/yr

What You'll Do As a Remote Client Success Representative , you'll connect with individuals and families who have already expressed interest in learning about their benefit options. Your day may ...

New

Ernest

Client Relationship Manager

Tacoma, WA · On-site

For over 80 years, Ernest has been committed to the success of our extended family, our customers ... Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Tacoma, WA ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Roy, WA

Client Success Manager information

See Roy, WA salary details

$35.8K

$91.4K

$154K

How much do client success manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for client success manager in Roy, WA is $91,382.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,500.00 and $108,900.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For a Client Success Manager, earning $300,000 annually typically requires senior-level experience, a strong track record in client retention, and skills in account management, sales, or strategic planning. High-paying roles in this field are often found in large corporations, technology firms, or financial services, and may include bonuses or profit-sharing components. Achieving this salary level generally involves advanced certifications and a proven ability to drive revenue growth and client satisfaction.

What are the key skills and qualifications needed to thrive as a Client Success Manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a Client Success Manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a Client Success Manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What is a typical CSM salary?

A Client Success Manager (CSM) salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior CSMs or those in high-demand markets can earn higher compensation, often supplemented with bonuses or commissions, especially when managing large accounts or using customer success tools.

Will AI replace CSM?

AI cannot fully replace Client Success Managers, as the role requires interpersonal skills, empathy, and strategic thinking that AI tools currently cannot replicate. AI can assist CSMs by automating routine tasks and providing data insights, allowing them to focus on building relationships and personalized support. The role is expected to evolve with technology, emphasizing skills that complement AI capabilities.

What does a Client Success Manager do?

A Client Success Manager (CSM) is responsible for building strong relationships with clients, ensuring they receive value from products or services, and helping them achieve their goals. They often coordinate onboarding, provide ongoing support, and work to renew contracts, using tools like CRM software. The role requires communication skills, problem-solving, and a focus on customer satisfaction.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Roy, WA look for? The top searched job categories for Client Success Manager jobs in Roy, WA are:
What cities near Roy, WA are hiring for Client Success Manager jobs? Cities near Roy, WA with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Roy, WA as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $91,382 per year, or $43.9 per hour.

Client Success Manager

Snapfinance

Tacoma, WA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Company Overview:

At Snap Finance, we believe everyone deserves access to the things they need, regardless of credit history. Since 2012, we've used data, machine learning, and a more human approach to create flexible financing solutions that help people move forward. We're proud of our inclusive, supportive culture, built on empowering our customers, partners, and team members alike. When our people thrive, so does our innovation.

If you're looking to make an impact and grow with a team that values you, come join us!

Job Description

Snap Finance is seeking a dynamic and motivated Client Success Manager in the Washington State area to join our field-based team. In this role, you'll serve as the face of Snap to our existing merchant partners, working directly in your assigned territory to strengthen relationships, drive adoption of Snap's offerings, and help our clients succeed. Whether you've held titles like Account Executive, Territory Manager, Customer Success Manager, or you're early in your career with a strong service mindset, we're looking for individuals who thrive on client interaction, autonomy, and meaningful impact. If you're a relationship builder who loves being on the move and making a difference, this is the opportunity for you.

How you'll make an impact:

  • Be a road warrior and work out of your car as you travel daily to meet customers face-to-face in your territory, completing 120-150 merchant visits each month

  • Own relationships with Merchant Partners: serve as a trusted, strategic advisor with a focus on growth, building long-term relationships with our clients

  • Become an expert on our product: assist merchant partners in capturing more customers by offering Snap programs and promotions

  • Identify and communicate feedback and suggestions to Snap support and product teams

  • Using relationship building /account management techniques and sales reports/data to uncover additional revenue potential within your merchant portfolio

  • Schedule and deliver "field training" sessions with our merchants and their staff

  • Work closely with Areas Sales Manager to strategize on merchant account goals

What you'll need to succeed:

  • 1+ years of outside account management experience, or we will train entry level candidates with less experience - must have high levels of people, communication, and emotional intelligence skills

  • Must live in or near the territory listed and knowledgeable of local businesses in the area

  • Must have strong experience with Customer Relationship Management (CRM) systems

  • Professional approach with merchants - your professional dress, verbal and written communication is key to representing Snap at the highest levels

  • Business and technical acumen - Using a consultative approach, possess experience analyzing merchant's needs while focusing on customized sales techniques, identifying pain points, and leveraging market data

  • Outstanding relationship-building skills and strong customer service aptitude with a high degree of responsiveness

  • High energy, positive, effective, and empathetic, able to easily connect with people of different backgrounds

  • Highly motivated and self-sufficient with a demonstrated track record of achieving measurable goals and creating own schedule

  • Must live in or near the territory listed and knowledgeable of local businesses in the area

  • Comfortable using a range of technology platforms and while working out of your car all-day

Why Join Us:

  • Generous paid time off

  • Competitive medical, dental & vision coverage

  • 401K with company match for US

  • Company-paid life insurance

  • Company-paid short-term and long-term disability

  • Access to mental health and wellness resources

  • Company-paid volunteer time to do good in your community

  • Legal coverage and other supplemental options

  • A value-based culture where growth opportunities are endless

More:

Snap values diversity and all qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Learn more by visiting our website atwww.snapfinance.com.

California Residents, please review our California Consumer Privacy Act Notice athttps://snapfinance.com/ccpa-notice

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