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Client Success Manager Jobs in North Chicago, IL

84.51

Client Success Manager

Chicago, IL · On-site

$95K - $125K/yr

Lead Client Success Manager Cincinnati, OH; Chicago, IL 84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and ...

84.51

Client Success Manager

Chicago, IL · On-site

$95K - $125K/yr

Lead Client Success Manager Cincinnati, OH; Chicago, IL 84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and ...

Rundoo

Client Success Manager

Chicago, IL · On-site

$117 - $130/hr

Chicago (in-office 4x/week) As a Client Success Manager at Rundoo, you own the relationship with a book of live clients after they go live--independent paint, hardware, and farm & feed stores that ...

Rundoo

Client Success Manager

Chicago, IL · On-site

$117K - $130K/yr

Chicago (in-office 4x/week) As a Client Success Manager at Rundoo, you own the relationship with a book of live clients after they go live-independent paint, hardware, and farm & feed stores that now ...

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Renalogic

Client Success Manager

Chicago, IL · On-site +1

$85K - $95K/yr

Director of Client Success Location:US; fully remote with some travel Who We Are Renalogic is dedicated to helping our clients manage the human and financial costs of chronic kidney disease. To help ...

Nexxen

Client Success Manager

Chicago, IL · On-site

$75 - $95/hr

The Client Success Manager at Nexxen owns two core functions: managed service campaign management and programmatic PMP deal execution. As the primary point of contact for a portfolio of advertiser ...

WOWK-TV

Client Success Manager

Chicago, IL · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

Tribune Media

Client Success Manager

Chicago, IL · On-site

$48K - $58K/yr

The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...

Socket.dev

RCM Client Success Manager

Skokie, IL · On-site

$65 - $90/hr

Client Success Manager Spectrum Billing Solutions is an industry-leading Revenue Cycle Management (RCM) company for healthcare organizations. We are looking for a RCM Client Success Manager to join ...

Trivium

Client Success Manager

Chicago, IL · Remote

Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...

84.51

Lead Client Success Manager

Chicago, IL · On-site

$95K - $125K/yr

Lead Client Success Manager Cincinnati, OH; Chicago, IL 84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and ...

Trivium

Client Success Manager

Chicago, IL · Remote

Requirements What you've done * 3+ years in a CSM, account management, or client success role ... preferably inside a marketing agency * Managed clients across SEO and/or Facebook Ads with ...

84.51

Lead Client Success Manager

Chicago, IL · On-site

$95K - $125K/yr

Lead Client Success Manager Cincinnati, OH; Chicago, IL 84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and ...

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All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in North Chicago, IL

Client Success Manager information

See North Chicago, IL salary details

$31.3K

$79.9K

$134.6K

How much do client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success manager in North Chicago, IL is $79,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,200.00 and $95,200.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in North Chicago, IL look for?

The top searched job categories for Client Success Manager jobs in North Chicago, IL are:

What cities near North Chicago, IL are hiring for Client Success Manager jobs?

Cities near North Chicago, IL with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in North Chicago, IL as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $79,889 per year, or $38.4 per hour.

Client Success Manager

Aero Payments, Inc.

Chicago, IL • On-site

Full-time

Re-posted 23 days ago

Job description


Reports to: Director, Head of Client Success & Strategic Partnership InitiativesEffective Date: 5.16.2022
JobSummary:
We are looking for an exceptional Client Success Manager who embraces curiosity, professionalism, and a desire to help our cannabis dispensary partners maximize the value of our technology to accelerate their business' revenue growth.
Duties/Responsibilities:
AeroPay's ideal candidate is relationship-focused and technology-oriented-and has a strong aptitude for how technical software (API) technologies work and integrate-which may vary by assigned client account. A successful AeroPay Client Success Manager is a motivated-learner, team-player, professional, and is
well-organized to multi-task different issues at a time across assigned accounts.
• Own overall relationships with AeroPay merchants (dispensaries), and provide exceptional account management to ensure their ongoing business and relationship success
• Manage and interface regularly with account stakeholders at all levels, including C-Suite and operational teams inlarge and medium sized accounts-many of which may be located in a specific time zone
• This position requires exceptional written and verbal communication plus a willingness to communicate over the phone to effectively address any client concerns
• Provide training for new merchants and their staff members; provide technical support on an as-needed basis
• Educate merchants on performance metrics, insights, and how to increase their sales by encouraging more of their customers to use AeroPay
• Be responsive to supporting your clients' customers, as they have questions about AeroPay - Increase customer adoption, ensuring retention, and overseeing holistic customer satisfaction
• Collaborate with Sales, Marketing, Customer Care and Product

Apply