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Client Success Manager Jobs in Manchester, CT (NOW HIRING)

Ralliant

Customer Success Manager

Plainville, CT · On-site

On-Site North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional ...

HESCO

Customer Success Manager

Rocky Hill, CT · On-site

Description As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You ...

HESCO

Customer Success Manager

Rocky Hill, CT · On-site

As a Customer Success Manager, you will serve as a strategic partner to customers who have invested in Annual Recurring Revenue (ARR) service contracts and software subscriptions. You will manage a ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer ...

GEMS INC

Customer Success Manager

Plainville, CT · On-site

North America Customer Success Manager Gems Setra | On-Site - Plainville, CT | Reports to: Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer ...

Cleo

Customer Success Manager

Hartford, CT · On-site

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Ralliant

Customer Success Manager

Plainville, CT · On-site

$140 - $190/hr

North America Customer Success Manager Leads the North America regional customer success organization, including Customer Success Specialists and Strategic Customer Success Representatives, to shift ...

Gerber Technology

Customer Success Manager

Tolland, CT · On-site

Sustainability/Traceability Customer Success manager requires you to be/have: * Excellent written and oral communication * Excellent in - Spanish and English * Excellent analytical and presentation ...

Vontier

Lead Customer Success Manager

Hartford, CT · On-site

$96K - $124K/yr

We are looking for a dynamic and strategic Senior Customer Success Manager to join our growing team -- someone who thrives at the intersection of technology, business strategy, and relationship ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Manchester, CT

Client Success Manager information

See Manchester, CT salary details

$32.8K

$83.9K

$141.4K

How much do client success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success manager in Manchester, CT is $83,895.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,100.00 and $100,000.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Manchester, CT look for?

The top searched job categories for Client Success Manager jobs in Manchester, CT are:

What cities near Manchester, CT are hiring for Client Success Manager jobs?

Cities near Manchester, CT with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Manchester, CT as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $83,895 per year, or $40.3 per hour.

Client Success Consultant

All Financial Freedom

Hartford, CT • On-site, Remote

$72K - $108K/yr

Full-time

Re-posted 4 days ago

Key responsibilities

  • Conduct scheduled virtual consultations with clients to understand their financial priorities and explain financial strategies.

  • Maintain communication with clients throughout the process and document interactions accurately following company procedures.

  • Collaborate with team members and participate in ongoing training and professional development activities.

Job description

Make an Impact While Building a Professional Career
We're seeking a Client Success Specialist to support individuals and families as they navigate important financial decisions. This position is ideal for professionals who enjoy educating others, solving problems, and providing exceptional service throughout the client experience.
If you thrive in a people-focused environment and are looking for an opportunity with structured training, ongoing mentorship, and room for professional growth, we'd like to meet you.
Previous experience in financial services is not required. We provide comprehensive onboarding, licensing support, and continued professional development for qualified candidates.
Primary Responsibilities
  • Conduct scheduled virtual consultations with new and existing clients.
  • Learn about each client's financial priorities and help them understand available financial strategies.
  • Explain concepts related to retirement planning, income protection, asset accumulation, and legacy planning in a clear and professional manner.
  • Maintain consistent communication throughout the client process to ensure an outstanding experience.
  • Document client interactions accurately while following company procedures and compliance guidelines.
  • Collaborate with experienced team members to provide timely support and client solutions.
  • Participate in ongoing training, coaching, and professional development programs.
What You'll Bring
  • Strong communication and active listening skills.
  • A professional and client-focused approach.
  • Excellent organization and attention to detail.
  • Ability to work independently while managing priorities effectively.
  • Confidence using virtual meeting platforms and technology.
  • A desire to continue learning and growing professionally.
Preferred Qualifications
  • Bachelor's degree preferred, or comparable professional experience.
  • Experience in customer service, banking, healthcare, insurance, education, hospitality, account management, or another client-facing profession is beneficial.
  • Ability to build rapport and establish trust with clients from diverse backgrounds.
  • Successful completion of a background check.
  • Willingness to obtain any required state licensing with company assistance.
What You'll Receive
  • Remote work opportunity
  • Flexible scheduling options
  • Structured onboarding program
  • Licensing assistance for qualified candidates
  • Ongoing mentorship from experienced professionals
  • Continuing education and professional development
  • Advancement opportunities based on performance and leadership potential
  • A collaborative, team-oriented work environment
Our Culture
We value integrity, professionalism, collaboration, and continuous improvement. Our team is committed to creating an environment where individuals are encouraged to develop their skills, support one another, and provide an exceptional client experience.
Whether you're looking to transition into financial services or expand your professional career, you'll have access to the training, resources, and support needed to succeed.
If you're ready to join a growing organization that values service, accountability, and professional excellence, we encourage you to apply today.

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