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Client Success Manager Jobs in Lawrence, KS (NOW HIRING)

Courser

Client Account Manager

Topeka, KS · On-site

Client Account Manager We are looking for a knowledgeable and customer-focused Client Account ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...

Transitions Group

Client Account Manager

Topeka, KS · On-site

$60 - $85/hr

Client Account Manager We are looking for a knowledgeable and customer-focused Client Account ... customer success, sales, or a related field. * Must have the desire to succeed and have a ...

Education Dynamics LLC

Account Manager

Lenexa, KS · On-site

$60K - $70K/yr

The EDDY Account Manager drives client success through exceptional account management. This role demands a results-oriented mindset, where you'll dissect account performance and cultivate impactful ...

E Capital

Client Experience Specialist

Lenexa, KS · On-site

$55.10/hr

... client success. * Communicate with different departments to answer client inquiries. * Maintain ... Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) * Call center ...

New

eCapital

Client Experience Specialist

Lenexa, KS · On-site

$20/hr

... client success. * Communicate with different departments to answer client inquiries. * Maintain ... Comfortable using Microsoft Office and CRM Tools (Salesforce experience is a plus!) * Call center ...

New

Franklin Covey

Mid-Market Client Partner

Topeka, KS · On-site

Enterprise Client Success Status: Full-Time Exempt Reports to: Managing Director, Major Accounts Location: Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for ...

Brave New World

Project Manager (Traveler

De Soto, KS

$120K - $160K/yr

... culture to foster client success and employee growth. Key Responsibilities: * Assist in ... Manage document control * Coordinate design, trade, and subcontractors * Support budget analysis ...

FAVARH

Client Relationship Manager

Kansas City, KS · On-site

$99K - $123K/yr

Develop business plans that identify key clients and list action steps to manage those ... success in our culture: * Customer Focused : Passionate drive to delight our customers and offer ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Lawrence, KS

Client Success Manager information

See Lawrence, KS salary details

$30.6K

$78.3K

$132K

How much do client success manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for client success manager in Lawrence, KS is $78,334.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $93,400.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

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For Client Success Manager jobs in Lawrence, KS, the most frequently searched job titles are:

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The top searched job categories for Client Success Manager jobs in Lawrence, KS are:

What cities near Lawrence, KS are hiring for Client Success Manager jobs?

Cities near Lawrence, KS with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Lawrence, KS as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $78,334 per year, or $37.7 per hour.

Client Account Manager

Courser

Topeka, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Who we are  
COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. 
 
Client Account Manager
We are looking for a knowledgeable and customer-focused Client Account Manager to join our team. The Client Account Manager will serve as the primary point of contact for key clients, helping them optimize product use, and achieve their goals. This role combines technical expertise, customer support, and account management to build strong relationships and drive customer satisfaction and retention and grow wallet share.
Key Responsibilities:  
  • Serve as the client’s point person for assigned accounts by working jointly with the Outside Sales rep on new client hand-offs and managing service project requests.
  • Proactively work to develop strong relationships with the key client decision-makers.
  • Identify client white space and opportunities to support our clients through expansion of products and services to achieve their business goals and achieve sales targets.
  • Gather client feedback and provide it to internal departments to enhance the quality of service as well as recommendations to add products or services.
  • Ensure clients’ needs and requests are satisfied on a timely basis. 
  • Prepare for client discussions by understanding a client’s business, key decision makers, and current product or solution gaps before conducting unique touches or a formal business review.
  • Conduct business review sequences based on defined account segments to evaluate clients’ business needs. The AM should translate those needs into solutions supporting the client’s business goals and objectives. 
  • Oversee the development of project and product quotes, pricing, and availability by working with internal teams to provide complete information to provide the client with an accurate and timely estimate or quote.
  • Promptly respond to calls and emails from clients, including answering questions problem-solving, and quarterbacking issues resolution or escalation with proper company resources.
  • Inform management of client retention risk through the CODE RED program. This includes developing a client cure plan in conjunction with the services team.
  • Accurate and timely submission of internal reports and required paperwork to management as directed. 
  • When appropriate, as you identify “raving fans,” work to get referrals through the referral program and identify TCP case studies for our marketing team.
  • Attending weekly meetings and training as defined by the manager.

Key Qualifications:
  • Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
  • 3+ years of experience in account management, customer success, sales, or a related field.
  • Must have the desire to succeed and have a competitive, can-do spirit.  
  • Exemplary high standards of client service, honesty, integrity, and endeavor. 
  • Ability to use initiative in identifying, addressing, and resolving day-to-day issues and challenges. 
  • Ability to communicate with peers and management clearly and promptly.
  • Ability to work in a broadly defined team, leveraging resources from across the company, including Services, Sales, Engineering, and Client Support. 
  • two years of experience in a client relation, account management, or client success role preferred.
  • Experience in selling or supporting technology to clients in a business environment preferred.
  • The innate ability to look beyond what’s on the surface of any client issue and articulate that need or problem to management and other support teams.
  • Proven ability in effectively managing client relationships and being a team player. 
  • Able to quickly develop an understanding of financial solutions and knowledge to effectively communicate appropriate strategies and solutions to current clients to help them solve business issues.
  • Acquire a baseline knowledge of the product catalog not as a technical expert but to assist a customer with their technology roadmap as you will be answering questions and consulting clients.

What we do for you 
At COURSER we prioritize our employees’ personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together.  
 
Benefit Highlights 
  • Competitive benefits package, including medical, dental, vision, and life insurance 
  • 401k match  
  • Flexible PTO 
  • 10 Holidays including your Birthday and a Floating Holiday!  
  • Gym reimbursement  
  • Amazon Prime reimbursement 
  • 40 Hours for Volunteer Time  
  • Paid Maternity and Paternity leave  
  • Paid certifications 
  • Learning and development programs  
 
Courser is an equal opportunity employer.  Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.   
 

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