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Client Success Manager Jobs in Kitchener, ON (NOW HIRING)

Royal Bank of Canada

Associate

Guelph, ON · On-site

CA$75K - CA$100K/yr

Partner with the Client Experience Associate to execute, manage, and audit your Investment Advisor ... Elinesky Schuett Private Wealth attributes its success to its team members. We strive to attract ...

Td

Private Trust Client Service Associate

Kitchener, ON · On-site

CA$52K - CA$74K/yr

TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth ... Contribute to the success of the team by willingly assisting others in the completion and ...

KPMG

Manager, Audit - Enterprise

Kitchener, ON

By intimately understanding each client's business, we convert information into insights to uncover ... A diverse workforce is key to our success and we believe in bringing your whole self to work. We ...

KPMG

Manager, Audit - Enterprise

Waterloo, ON

By intimately understanding each client's business, we convert information into insights to uncover ... A diverse workforce is key to our success and we believe in bringing your whole self to work. We ...

Baker Tilly GWD

Senior Tax Manager

Guelph, ON · On-site

... success means for them. Your role: The Senior Tax Manager manages a portfolio of tax services ... Client service delivery * Work closely with Partners and other senior staff to develop and ...

Access Storage

Assistant Manager

Kitchener, ON · On-site

CA$18/hr

We provide a 6-week paid training program designed to set you up for long-term success and ... What You'll Do As an Assistant Manager, you'll play a key role in delivering excellent client ...

KPMG

Senior Manager, Audit - Enterprise

Kitchener, ON

By intimately understanding each client's business, we convert information into insights to uncover ... A diverse workforce is key to our success and we believe in bringing your whole self to work. We ...

Baker Tilly GWD LLP

Senior Tax Manager

Guelph, ON · On-site +1

... success means for them." Your role: The Senior Tax Manager manages a portfolio of tax services ... Client service delivery * Work closely with Partners and other senior staff to develop and ...

KPMG

Senior Manager, Audit - Enterprise

Waterloo, ON

By intimately understanding each client's business, we convert information into insights to uncover ... A diverse workforce is key to our success and we believe in bringing your whole self to work. We ...

Baker Tilly GWD

Senior Tax Manager

Guelph, ON · On-site

CA$126K - CA$147K/yr

... success means for them." Your role: The Senior Tax Manager manages a portfolio of tax services ... Client service delivery * Work closely with Partners and other senior staff to develop and ...

KPMG

Manager, Audit - CIM - TMT

Kitchener, ON

By intimately understanding each client's business, we convert information into insights to uncover ... A diverse workforce is key to our success and we believe in bringing your whole self to work. We ...

KPMG

Manager, Audit - CIM - TMT

Waterloo, ON

By intimately understanding each client's business, we convert information into insights to uncover ... A diverse workforce is key to our success and we believe in bringing your whole self to work. We ...

KPMG

Manager, Audit - CIM - TMT

Hamilton, ON

By intimately understanding each client's business, we convert information into insights to uncover ... A diverse workforce is key to our success and we believe in bringing your whole self to work. We ...

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Showing results 41-60

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Kitchener, ON

Client Success Manager information

See Kitchener, ON salary details

$22.4K

$56.8K

$94.2K

How much do client success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client success manager in Kitchener, ON is $56,809.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,517.00 and $68,574.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs
What job categories do people searching Client Success Manager jobs in Kitchener, ON look for? The top searched job categories for Client Success Manager jobs in Kitchener, ON are:
What cities near Kitchener, ON are hiring for Client Success Manager jobs? Cities near Kitchener, ON with the most Client Success Manager job openings:
Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 82% Physical, 2% Hybrid, and 16% Remote job distribution, with an average salary of $56,809 per year, or $27.3 per hour.

Inside Sales Representative - Remote

High Q Technologies

Waterloo, ON • On-site, Remote

CA$65K - CA$75K/yr

Full-time

Medical, Dental, Vision

Re-posted 5 days ago

Job description

Inside Sales Representative, Research & Scientific MarketsLocation: Remote, Canada or US, Eastern TimeEmployment Type: Full-TimeWho are we?High Q Technologies is an innovative company that develops quantum-enabled scientific instruments for ultra-high sensitivity biophysical and chemical analysis. By applying modern microwave quantum optics techniques to electron paramagnetic resonance (EPR) spectroscopy, High Q is on a mission to redefine the standard in protein structure determination, the future of drug discovery, and the development of novel therapeutics. Built upon over a decade of research and development, our patented technologies are derived from advances in experimental quantum computing. High Q is backed by Quantum Valley Investments and Blackberry co-founders Mike Lazaridis and Doug Fregin.Who are you? We are seeking a driven and proactive Inside Sales Representative to support our growing portfolio. This role is well-suited for early-career professionals interested in building a foundation in technical B2B sales, particularly those coming from a scientific, engineering, or research-adjacent background and excited to represent a niche, premium scientific device used in advanced research and product development.What will you do?You will proactively engage pre-identified research organizations, R&D Teams, CRO's and academic researchers through focused outbound outreach, supported by marketing campaigns, lead lists, and technical guidance from internal experts. Your focus will be conveying how our services and instrumentation support and accelerate testing, validation, and innovation.Key Responsibilities Conduct cold calling, email outreach, and targeted prospecting in biotech, pharma, medical device, and advanced materials organizations. Qualify inbound leads and identify new opportunities for High Q's sample measurement services (SMS) and quantum-enabled EPR instrumentation. Learn to communicate the value of High Q's scientific solutions within research, development, and analytical workflows. Schedule discovery calls, demos, and technical discussions with senior sales and applications specialists. Maintain accurate CRM (HubSpot) records and manage a structured pipeline. Collaborate with marketing and technical advisors to refine messaging and outreach strategies for niche scientific audiences. Support proposal development, quoting, and follow-up activities. Qualifications Bachelor's degree in a relevant technical field. Advanced degree in biochemistry or similar would be preferred. 1-3 years of inside sales, lead generation, or business development experience (scientific, technical, or B2B preferred). Comfortable initiating conversations with new prospects through proactive outbound outreach. Ability and willingness to learn and clearly communicate scientific concepts, with training and support from experienced application scientists and senior sales team members. Strong communication skills and a consultative approach to customer engagement. Experience with CRM platforms (HubSpot experience a plus) Self-motivated and ability to work remotely What We're Looking For Someone curious about scientific research environments and motivated to learn how advanced instruments support discovery. A proactive, persistent and professional communicator who enjoys opening doors in technical markets. Someone who can take broad strategic ideas from leadership and translate them into daily sales activity. A team-oriented individual who collaborates well with technical experts and senior advisors. Compensation & Benefits Competitive base salary ($65,000-75,000 CAD) with uncapped commission. Comprehensive health, dental, and vision insurance plans. Flexible work arrangements, professional development Why Join High Q Technologies? Play a visible role in expanding High Q's presence in research and industrial markets, where your outreach directly contributes to new customer relationships and scientific breakthroughs. Bring cutting-edge quantum-sensing EPR technology to leading laboratories, directly supporting advances in research and discovery. Work with a company at the forefront of innovation, shaping the future of high-precision scientific instruments. Lead our sample measurement service (SMS) sales initiatives and build relationships with top researchers and institutions worldwide. Thrive in a fast-growing, entrepreneurial environment where your strategies directly impact commercial success. Collaborate with passionate scientists, engineers, and business leaders committed to innovation and client success. Access opportunities for career advancement, professional development, and international networking.

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