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Client Success Manager Jobs in Kent, WA (NOW HIRING)

RealNetworks LLC

Customer Success Manager

Seattle, WA · On-site +1

$75K - $100K/yr

What we are looking for: * 3+ years in Customer Success or Client Services with B2B SaaS solutions ... Ability to manage multiple customer accounts and projects simultaneously. * Comfortable working ...

New

Amazon

Customer Success Manager, Hardlines

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... vendor or client-facing experience in Account Management, Vendor Management, and/or relevant ...

Impact Inc

Customer Success Manager

Seattle, WA · On-site

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager New York; Santa Barbara; Seattle; Columbus About Impact.com: Impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow ...

Amazon

Customer Success Manager, Consumables

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... vendor or client-facing experience in Account Management, Vendor Management, and/or relevant ...

Avante Inc

Customer Success Manager

Seattle, WA · On-site

Customer Success Manager At Avante, we're changing the way benefits are managed. We're an AI-native benefits intelligence platform built to turn benefits complexity into clarity. For employees, our ...

Clean Power Research

Group Customer Success Manager

Bellevue, WA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

What You'll Be Doing as a Group Customer Success Manager Clean Power Research is seeking a detail-oriented Group Customer Success Manager to join our Customer Success leadership team, overseeing the ...

Targeted Talent

Customer Success Manager

Seattle, WA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Manage projects by creating implementation work-plans, facilitate status calls that drive ... Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal ...

Canals

Customer Success Manager

Seattle, WA · Remote

The Role We're hiring a Customer Success Manager to help our customers scale successfully on Canals. Our customers rely on our platform to automate their most critical workflows -- and we're growing ...

Truveta

Partner Research & Success Manager

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contribute to client growth. Facilitate programing that ensures customers receive maximum value ... success, account management, or consulting, ideally with a focus on life science customers.

Avante

Customer Success Manager

Seattle, WA

  • Medical

  • Dental

  • Vision

  • Retirement

The Role We're looking for an experienced Customer Success Manager to own a portfolio of customers post-launch. In this role, you're the strategic partner for our customers to ensure they see ongoing ...

Truveta

Partner Research & Success Manager

Seattle, WA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Contribute to client growth. Facilitate programing that ensures customers receive maximum value ... success, account management, or consulting, ideally with a focus on life science customers.

Humanly

Customer Success Manager - SMB

Bellevue, WA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Success Manager We're looking for a Customer Success Manager to help our SMB customers get value quickly from Humanly. This role sits within our Customer Success team and owns a portfolio of ...

FrontStream

Be Seen First

Customer Success Manager (REMOTE)

Seattle, WA · Remote

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Success Manager You'll manage a portfolio of clients and be directly accountable for ... client objectives. · Lead strategic onboarding tied to each client's event calendar and ...

Amazon

Customer Success Manager, Fashion & Fitness

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Success Manager, you'll coordinate vendor relationships, execute tactical business ... vendor or client-facing experience in Account Management, Vendor Management, and/or relevant ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Kent, WA

Client Success Manager information

See Kent, WA salary details

$36.7K

$93.8K

$158K

How much do client success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client success manager in Kent, WA is $93,770.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $111,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

What does a client success manager do?

A client success manager is responsible for building strong relationships with clients, ensuring they receive value from products or services, and addressing their needs to promote retention and satisfaction. They often coordinate with sales, support, and product teams, using tools like CRM software to monitor client health and identify opportunities for upselling or renewal. The role requires strong communication skills and a focus on customer outcomes.
More about Client Success Manager jobs

What job categories do people searching Client Success Manager jobs in Kent, WA look for?

The top searched job categories for Client Success Manager jobs in Kent, WA are:

What cities near Kent, WA are hiring for Client Success Manager jobs?

Cities near Kent, WA with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Kent, WA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $93,770 per year, or $45.1 per hour.

Customer Success Manager

RealNetworks LLC

Seattle, WA • On-site, Remote

$75K - $100K/yr

Full-time

Posted 2 days ago

New

Job description

Company Overview:
SAFR from RealNetworks is a unified ecosystem specializing in face-based computer vision solutions optimized for real-world performance. Building on a legacy of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives.
Position Overview:
Location: Remote in the US, West Coast preferred.
The SAFR business is looking for a proactive Customer Success Manager to join our team. This role is responsible for ensuring a seamless and successful experience for our SaaS (Software-as-a-Service) and HaaS (Hardware-as-a-Service) customers. You'll serve as the primary point of contact, helping customers realize value from our solutions, drive adoption, and ensure satisfaction and retention. If you're energized by helping customers succeed and are passionate about delivering value, this is the role for you!
What you'll do:
  • Customer Onboarding: Guide new customers through implementation and setup, establish success expectations and milestones, and ensure a smooth transition into ongoing adoption.
  • Account Management: Serve as the primary contact for a portfolio of customers, proactively managing relationships and needs.
  • Customer Engagement & Value Realization: Establish a proactive customer cadence to review performance, usage, KPIs, business outcomes, questions, and feedback; identify opportunities to increase adoption and ensure customers are realizing measurable value from SAFR Guard.
  • Product Adoption: Promote best practices and proactively identify opportunities to increase adoption, engagement, and customer value across SAFR Guard features and capabilities.
  • Issue Resolution: Collaborate with technical support and product teams to resolve customer concerns and ensure a timely, high-quality resolution.
  • Customer Health, Retention & Renewals: Proactively monitor customer health, identify engagement or adoption gaps and churn risks early, and partner internally to support retention and renewal efforts.
  • Customer Advocacy: Actively solicit customer feedback, understand the business need behind requests, identify recurring themes, and represent the Voice of the Customer internally to help inform product improvements and priorities.
  • Customer Insights & Reporting: Review and communicate customer performance, usage trends, success milestones, and measurable outcomes, while maintaining accurate customer records and commitments in the appropriate source-of-truth systems.
  • Record Management and organization: Review incidents for context and relevant applicable policy and procedures, exercise sound judgement in the execution of duties and responsibilities.

What we are looking for:
  • 3+ years in Customer Success or Client Services with B2B SaaS solutions strongly preferred.
  • Retail loss prevention / asset protection experience.
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Strong organizational skills and discipline in documenting customer interactions, commitments, health, and outcomes so information remains accurate and accessible across the team.
  • Track record of executing effective onboarding, renewal, and retention strategies that deliver measurable customer outcomes.
  • Ability to manage multiple customer accounts and projects simultaneously.
  • Comfortable working cross-functionally with technical and non-technical teams.
  • Self-starter who thrives in a fast-paced, evolving environment.
  • Technical aptitude, preferred

Salary range for this position: $75K-$100K/year
RealNetworks is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran or disability status. We participate in E-Verify.

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